Gary Nelson
Gary Nelson at Coastal Kia

Gary Nelson | Page 19

Service Consultant

Coastal Kia

6115 Market St
Wilmington, NC 28405

Contact Me
4.8
360 Reviews
4.8

360 Reviews

Write a Review

360 Reviews of Gary Nelson

July 28, 2024

Dealership Rating
Employee Rating

The customer service team is very friendly and helpful was the first time that my oil changed here and I have a very good experience More

by susanamerlos1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2024

Coastal Kia responded

Wonderful news! We sincerely appreciate the high marks and gracious comments. We are thrilled to hear our service consultant Gary Nelson exceeded your expectations. We love the feedback including ," the customer service team is very friendly and helpful.." We strive to deliver a truly exceptional experience to every client during every visit. Thanks again!

July 28, 2024

Dealership Rating
Employee Rating

Prompt, attentive and comfortable waiting area. Explained the necessary updates so that I could understand them! More

by pharnett
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2024

Coastal Kia responded

Thank you for the five star review! We are thrilled to hear you were able to enjoy our lounge experience. It was thoughtful of you to go online and rate your experience. We sincerely appreciate it.

July 28, 2024

Dealership Rating
Employee Rating

Great service department. Prompt, courteous service. Great coffee and snacks . Easy to schedule service. Clean waiting area. More

by C. Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger

Jul 29, 2024

Coastal Kia responded

Thank you for the five star review and gracious feedback. We sincerely appreciate the compliments for our team and facility. Please do not hesitate to reach out if you need us. Thanks again for choosing Coastal Kia for your automotive service needs.

July 27, 2024

Dealership Rating
Employee Rating

Coastal Kia Service Center deserves the highest praise. As soon as one enters the center, you are greeted and attended to very quickly...everyone is most professional and upbeat. Special tribute to John More

by fmesk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Wigger , Darren Gokey, NA

Jul 29, 2024

Coastal Kia responded

Thank you so much! We sincerely appreciate the five star review and compliments for John Wigger and our service team. Your gracious feedback and testimonial are amazing. Thank you for trusting Coastal Kia with your automotive service needs. We are here if you need us.

July 23, 2024

Dealership Rating
Employee Rating

Very clean! I have usually gone to Jacksonville Kia and that dealership is like a ghost town- very empty, no amenities for waiting customers. Coastal Kia was act More

by jnorm25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2024

Coastal Kia responded

Thank you for making the trip to Wilmington! We sincerely appreciate the five star review and compliments for our staff and facility. We love the feedback including, "very clean... active, bustling and very comfortable." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia! We are here if you need us.

July 22, 2024

Dealership Rating
Employee Rating

Great experience -efficient and kind service advisors . Nice waiting room , made it easier to get over repair sticker shock More

by SDEMAURICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Kirschner

Jul 23, 2024

Coastal Kia responded

Thank you for the high marks and gracious comments. We are thrilled to hear you were able to take advantage of our customer lounge experience. Thank you for choosing Coastal Kia for your automotive service needs.

July 21, 2024

Dealership Rating
Employee Rating

Always easy. Polite service reps. Regular updates. The waiting area is fine with fast Wi-Fi, snacks and drinks. More

by RANGRMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin

Jul 22, 2024

Coastal Kia responded

Thank you so much! We appreciate the five star review and amazing compliments. We love the feedback including, "always easy, polite service reps, regular updates." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

July 20, 2024

Dealership Rating
Employee Rating

I was well treated and kept apprised of tha status of my Kia throughout my wait. More

by FRIESBOB
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 22, 2024

Coastal Kia responded

Thank you for the five star service review! We are pleased to hear our service team exceeded your expectations and kept you in the loop on the progress of your service. We strive to deliver a truly exceptional experience to every client during every visit. Please do not hesitate to reach out if you need us. Thanks again!

July 12, 2024

Dealership Rating
Employee Rating

My experience with Kia was. ..The service was Quick and the staff was professional. Great customer service. Thank you More

by LGOSS910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

Jul 12, 2024

Coastal Kia responded

Thank you for the review and high marks for our Service Consultants Sam Weisman and Gary Nelson. Your review and gracious feedback are greatly appreciated. We are here if you need us. Thanks again!

July 10, 2024

Dealership Rating
Employee Rating

Dealership was excellent with a 4-Hour turnaround time for all the recall work that was done as well as an oil change and check over. Also impressed that the dealership did not try to upsell us on expensi More

by lisalgreer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2024

Coastal Kia responded

Wonderful news! Thank you! We appreciate the heartfelt testimonial and gracious compliments. Thank you for choosing Coastal Kia for your automotive service needs. We are here if you need us.

...
19
...

Dealership Inventory (290 Vehicles)

new 2027 Kia Telluride car, priced at $62,563
2027 Kia Telluride
new
Black exterior
Front-wheel Drive
new 2027 Kia Seltos car, priced at $39,418
2027 Kia Seltos
new
Brown exterior
All-wheel Drive
new 2026 Kia Niro EV car, priced at $38,128
2026 Kia Niro EV
new
Green exterior
Front-wheel Drive
new 2027 Kia Telluride car, priced at $55,113
2027 Kia Telluride
new
White exterior
Front-wheel Drive
new 2026 Kia Sportage car, priced at $42,563
2026 Kia Sportage
new
Gray exterior
Automatic
Front-wheel Drive
new 2026 Kia K4 car, priced at $31,953
2026 Kia K4
new
Red exterior
CVT
Front-wheel Drive