Gary Poarch | Page 4

Audi Marin responded

Thank you for your incredible loyalty and continued trust over the past 15 years. We’re honored to have earned your business across eight vehicle purchases. It’s wonderful to hear Nathan’s honesty and leadership, along with Jason’s knowledge and patience, made your latest Audi A5 experience so exceptional. At Audi Marin, delivering a transparent, customer-focused car buying experience is our priority, and we truly appreciate your support!

Audi Marin responded

Thank you for your continued support. We’re glad to hear our consistent service and attention to detail keep you coming back. At Audi Marin, delivering reliable, high-quality service is our priority, and we truly appreciate your trust and loyalty!

Audi Marin responded

Thank you for your thoughtful feedback, Angel. We’re glad to hear you had a smooth and timely experience with our service team at Audi Marin. It’s great to know Gary provided clear communication and that your vehicle was returned in excellent condition. Delivering efficient, high-quality Audi service is our priority, and we truly appreciate your continued trust and loyalty!

Audi Marin responded

Thank you for your feedback. We’re glad to hear Willie has consistently taken great care of your Q7 over the years and that our team was able to make things right after your previous concern. Delivering dependable, long-term Audi service and standing behind our work is our priority at Audi Marin, and we truly appreciate your trust and recommendation!

Audi Marin responded

Thank you, Steven, for your kind feedback and for choosing Audi Marin. We’re delighted to hear your experience was smooth and professional from drop-off to pick-up. Providing a seamless and high-quality Audi service experience is always our goal. We look forward to assisting you again in the future!

Audi Marin responded

Thank you for your 5-star review of Audi Marin. We’re delighted to hear our team provided a friendly, professional, and helpful experience. Delivering a trusted, high-quality Audi service experience is our priority, and we truly appreciate your recommendation. We look forward to assisting you again!

Audi Marin responded

Thank you for your feedback and for choosing Audi Marin. We’re delighted to hear your service experience was handled superbly, with timely execution, clear communication, and full transparency. Providing a seamless and professional Audi service experience is always our goal. We look forward to assisting you again in the future!

Audi Marin responded

Thank you for sharing your feedback about Audi Marin. We’re sorry to hear that your experience with our service department did not meet the level of communication and responsiveness you expected. At Audi Marin, we strive to provide a seamless experience from purchase through service, and it’s clear we fell short during your visit. Your comments are important to us, and we would appreciate the opportunity to better understand your concerns and work toward a resolution. Please feel free to reach out to our Service Director, Ivan Chavez, at ichavez@indigoautogroup.com, directly so we can address your experience and restore your confidence in Audi Marin.

Audi Marin responded

Thank you, Steve, for your kind feedback. We’re delighted to hear that Gary provided such supportive and professional service during your visit. Having a knowledgeable service advisor who advocates for our clients, especially when navigating warranty matters, is a key part of the experience we strive to deliver. We truly appreciate your trust and look forward to assisting you again in the future.

Audi Marin responded

Thank you, Jay, for your kind words about Audi Marin. We’re delighted to hear that our team delivered a thoughtful, talented, and timely experience. Providing a seamless and professional Audi sales and service experience is our priority, and we truly appreciate your support. We look forward to assisting you again in the future!