Gary Smedstad
Gary Smedstad at Niello Acura

Gary Smedstad | Page 6

Service Advisor

Niello Acura

150 Automall Dr
Roseville, CA 95661

Contact Me
5.0
70 Reviews

Gary Smedstad has been with Niello Acura since 2007, and has been working around Honda and Acura since 1990. The first 15 years of this time was spent as a Technician, but Gary decided he liked working with the customers more than with the cars. To quote Gary, "My approach in service is simply to be the best I can to better service my clients and their vehicles." Gary and Niello Acura follow our Mission statement: We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.

Dealership Experience

18 yrs, 8 mos

Industry Experience

36 yrs, 2 mos

5.0

70 Reviews

Write a Review

70 Reviews of Gary Smedstad

May 25, 2023

Dealership Rating
Employee Rating

Gary is always kind and willing to answer questions I have. He fills me in on all findings and checks for recalls for my model. Will continue to work with Gary! More

by LDIETERICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 25, 2023

Dealership Rating
Employee Rating

Great dealership. Everyone is friendly and knowledgeable. I have been taking my Acura here for service for nine years! More

by Betti0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 24, 2023

Dealership Rating
Employee Rating

outstanding customer service, good communication, the loaner vehicle was ready and exceptional and my vehicle was ready when I was told it would be. More

by ARTHURMIRANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 23, 2023

Dealership Rating
Employee Rating

I had a great experience as usual at Niello Acura. They are honest and efficient in diagnosing and fixing any issues with my vehicle More

by MCFIELDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Lyman

May 20, 2023

Dealership Rating
Employee Rating

Very easy to work with and very kind people always there to help you with anything More

by ALREICH46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 20, 2023

Dealership Rating
Employee Rating

Front & back brakes rrplacrd. No problem now. I don’t have anything else to add. Enough said. More

by jmurray0711
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chandra Rosales, Robert Gutshall, Michael Lyman, Josh Gustafson , Terry Caudle, Chris Logan, Spencer Penrose

May 20, 2023

Dealership Rating
Employee Rating

Informative, helpful, and efficient. Great customer service. Happy to have the visit go so smoothly. More

by brettracine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 20, 2023

Dealership Rating
Employee Rating

One if the best dealerships I have ever been to. Josh Gustafson Jr is my service advisor. Friendly, courteous, and knowledgeable. A real nice guy. Chandra Rosales although no longer my servic More

by LAPANEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chandra Rosales, Robert Gutshall, Michael Lyman, Josh Gustafson , Terry Caudle, Chris Logan, Spencer Penrose, Chad in Parts Department

May 24, 2023

Niello Acura responded

George, We cannot thank you enough for your kind words! It's so meaningful to hear that Niello Acura is one of the best dealerships you have ever been to. We will make sure to pass your thanks along to Josh, Chandra, Chad, and the rest of our amazing team here in Roseville. We thank you for trusting us with your Acura vehicle and look forward to continuing to serve you for years to come!

May 20, 2023

Dealership Rating
Employee Rating

Niello Acura has a great set of teams that provides great service. Overall ratings five star! More

by STEVESCOMPUTERS916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chandra Rosales, Robert Gutshall, Michael Lyman, Josh Gustafson , Terry Caudle, Chris Logan, Spencer Penrose

May 19, 2023

Dealership Rating
Employee Rating

Appreciated my car being ready on time and Gary’s attention to detail with the service and pricing More

by missy1577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The sweet gentleman in the service drive when dropping off my car

...
6

Dealership Inventory (267 Vehicles)

used 2022 Acura MDX car, priced at $38,988
2022 Acura MDX
used
Majestic Black Pearl exterior
Automatic
All-wheel Drive
new 2026 Acura Integra car, priced at $37,245
2026 Acura Integra
new
Solar Silver Metallic exterior
Automatic
Front-wheel Drive
used 2018 Toyota Camry car, priced at $21,988
2018 Toyota Camry
used
Wind Chill Pearl exterior
Automatic
Front-wheel Drive
used 2022 Subaru WRX car, priced at $24,387
2022 Subaru WRX
used
Sapphire Blue exterior
Manual
All-wheel Drive
new 2026 Acura RDX car, priced at $49,050
2026 Acura RDX
new
Solar Silver Metallic exterior
Automatic
All-wheel Drive
used 2024 Acura RDX car, priced at $40,900
2024 Acura RDX
used
Platinum White Pearl exterior
Automatic
All-wheel Drive