Gary Smedstad
Gary Smedstad at Niello Acura

Gary Smedstad | Page 6

Service Advisor

Niello Acura

150 Automall Dr
Roseville, CA 95661

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5.0
70 Reviews

Gary Smedstad has been with Niello Acura since 2007, and has been working around Honda and Acura since 1990. The first 15 years of this time was spent as a Technician, but Gary decided he liked working with the customers more than with the cars. To quote Gary, "My approach in service is simply to be the best I can to better service my clients and their vehicles." Gary and Niello Acura follow our Mission statement: We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.

Dealership Experience

19 yrs

Industry Experience

36 yrs, 6 mos

5.0

70 Reviews

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70 Reviews of Gary Smedstad

May 25, 2023

Dealership Rating
Employee Rating

Gary is always kind and willing to answer questions I have. He fills me in on all findings and checks for recalls for my model. Will continue to work with Gary! More

by LDIETERICH
Service Price Transparency
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Recommend Dealer
Yes

May 25, 2023

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Great dealership. Everyone is friendly and knowledgeable. I have been taking my Acura here for service for nine years! More

by Betti0
Service Price Transparency
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Recommend Dealer
Yes

May 24, 2023

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outstanding customer service, good communication, the loaner vehicle was ready and exceptional and my vehicle was ready when I was told it would be. More

by ARTHURMIRANDA
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Recommend Dealer
Yes

May 23, 2023

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I had a great experience as usual at Niello Acura. They are honest and efficient in diagnosing and fixing any issues with my vehicle More

by MCFIELDS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Michael Lyman

May 20, 2023

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Very easy to work with and very kind people always there to help you with anything More

by ALREICH46
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Recommend Dealer
Yes

May 20, 2023

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Front & back brakes rrplacrd. No problem now. I don’t have anything else to add. Enough said. More

by jmurray0711
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Recommend Dealer
Yes

Other Employees Tagged: Chandra Rosales, Robert Gutshall, Michael Lyman, Josh Gustafson , Terry Caudle, Chris Logan, Spencer Penrose

May 20, 2023

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Informative, helpful, and efficient. Great customer service. Happy to have the visit go so smoothly. More

by brettracine
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Recommend Dealer
Yes

May 20, 2023

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One if the best dealerships I have ever been to. Josh Gustafson Jr is my service advisor. Friendly, courteous, and knowledgeable. A real nice guy. Chandra Rosales although no longer my servic More

by LAPANEG
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chandra Rosales, Robert Gutshall, Michael Lyman, Josh Gustafson , Terry Caudle, Chris Logan, Spencer Penrose, Chad in Parts Department

May 24, 2023

Niello Acura responded

George, We cannot thank you enough for your kind words! It's so meaningful to hear that Niello Acura is one of the best dealerships you have ever been to. We will make sure to pass your thanks along to Josh, Chandra, Chad, and the rest of our amazing team here in Roseville. We thank you for trusting us with your Acura vehicle and look forward to continuing to serve you for years to come!

May 20, 2023

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Niello Acura has a great set of teams that provides great service. Overall ratings five star! More

by STEVESCOMPUTERS916
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chandra Rosales, Robert Gutshall, Michael Lyman, Josh Gustafson , Terry Caudle, Chris Logan, Spencer Penrose

May 19, 2023

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Employee Rating

Appreciated my car being ready on time and Gary’s attention to detail with the service and pricing More

by missy1577
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Recommend Dealer
Yes

Other Employees Tagged: The sweet gentleman in the service drive when dropping off my car

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