Gary Thiem | Page 12

Smoke and mirrors The sales personnel were so focused on having me "ink a deal" without me even seeing the vehicle first hand! Upon actually seeing the vehicle and ins The sales personnel were so focused on having me "ink a deal" without me even seeing the vehicle first hand! Upon actually seeing the vehicle and inspecting it, I found an oil leak I wanted determined for severity and another feature advertised on the vehicle was not working (back up camera). Sales and finance boasted that the cars run through a rigorous inspection and if there were any reasonable issues they would take care of it. How did I find the leak then? I'm not a tech. At that time, the sales personnel backpedaled and said it's a used car and sold as is and the leak was nothing to worry about. They didn't even identify the leak. Pretty frustrated, I took the car to the manufacture dealer who determined the leak was simply an oil pressure switch leaking. $150 repair. An easy repair that should have been taken care of and maybe have generated positive social media reviews, such as Yelp, which your dealership so desperately needs. I hope this review finds the General Manager's desk but I'm sure it won't. He should know how the used car buying experience is being conducted More

by BOSTON102703 Verified Customer Verified Customer

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Can it be any easier? As soon as I drove onto the lot, I was immediately greeted by very friendly staff, ready to asist me in my needs. As a grown man, I wouldn’t normally As soon as I drove onto the lot, I was immediately greeted by very friendly staff, ready to asist me in my needs. As a grown man, I wouldn’t normally want my hand held, but they gave me such a sense of comfort and ease as though we were walking down the boardwalk together, sipping hot cocoa (which they actually did have amazing hot cocoa and popcorn as I waited for financing). Usually the car buying experience tends to not be very pretty but (metaphorically speaking) these guys were able to throw some make-up on this hog and took first place in the County Fair of my heart. More

by WPPATHLETE Verified Customer Verified Customer

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Very comfortable buying experiance Daniel and Jesse where very attentive and proactive during the whole biting experience. They make sure that my self and family where comfortable durin Daniel and Jesse where very attentive and proactive during the whole biting experience. They make sure that my self and family where comfortable during the whole process. I really enjoy the experience and would buy again from them. Thanks. More

by Robert Langaton Verified Customer Verified Customer

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Perfect Everything went smoothly and perfectly. Third vehicle I've purchased and I know where I will be buying my next vehicle as well. From sales to service, Everything went smoothly and perfectly. Third vehicle I've purchased and I know where I will be buying my next vehicle as well. From sales to service, top notch. More

by BRANDON.HELMER1 Verified Customer Verified Customer

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It eascool Everything was fine, they help me alot. Als, they try to give me a multiple choices and best price, I would recommend you guys to my family and friend Everything was fine, they help me alot. Als, they try to give me a multiple choices and best price, I would recommend you guys to my family and friends. Thanks More

by VIP_ABDULLA Verified Customer Verified Customer

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Alright My experience at the dealership was nice the two guys that helped us get the car were great but the finance isn’t really organized they called and me My experience at the dealership was nice the two guys that helped us get the car were great but the finance isn’t really organized they called and me saying they could t find my three checks I brought in for the car and didn’t run one of the checks for the down payment so now it’s an inconvenience for me because they didn’t run the check when they were supposed too and now it’s somehow my fault? More

by CJ_RANSOM Verified Customer Verified Customer

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Rubicon Liked the sales person a lot David stood by my wife and I though the hole process no pressure at all witch keep us at this dealership Liked the sales person a lot David stood by my wife and I though the hole process no pressure at all witch keep us at this dealership More

by DLUTTMERS Verified Customer Verified Customer

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Great experience My experience at Carl Burger was great. The salesman Raul was energetic but not pushy and was very knowledgeable about the vehicles I was interested i My experience at Carl Burger was great. The salesman Raul was energetic but not pushy and was very knowledgeable about the vehicles I was interested in. The sales manager Gary made the financial aspect of my purchase simple. I would definitely purchase another vehicle with them. More

by gildurazo Verified Customer Verified Customer

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car purchase absolutely smooth as silk business transaction, quick and efficient. Most customers follow their hairdressers or physicians, I follow my car salesm absolutely smooth as silk business transaction, quick and efficient. Most customers follow their hairdressers or physicians, I follow my car salesman wherever he goes, Gary Thiem!!!!! More

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Fantastic experience. The staff were professional and courteous. Everyone made the experience smooth and easy. I would recommend this dealership to others. Thank you to al The staff were professional and courteous. Everyone made the experience smooth and easy. I would recommend this dealership to others. Thank you to all staff. More

by akdb68 Verified Customer Verified Customer

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