"Truck has been great. 3 weeks and no registration (which..."
Truck has been great. 3 weeks and no registration (which was paid for when truck was purchased) in the mail. Unable to make first payment due to pending Chrysler capital account.
"This dealer said the documents for me to sign to be..."
This dealer said the documents for me to sign to be delivered on Saturday by FedEx so I waited all day long, but it did not delivered until Monday afternoon. I found that they did not request Saturday delivery.
For the previous 17 years, my managers used to buy trucks in various dealershps and they were allowed to sign the papers. However, Carson Burger asked only me to sign the paper.
"We are a repeat customer, and the reason for that is..."
We are a repeat customer, and the reason for that is because this dealership is awesome! We bought a Toyota 4-runner a year ago off their used car lot and the experience we had was great. This time we bought a new 2020 Dodge Ram 2500 and the experience was not just great, it was amazing! Brandon was our sales guy for both of our purchases and I can't say enough great things about him. But one thing I will say is that we never felt pressured into buying anything, which is always nice. Sonny was our finance guy and he was fast, organized, and new his job well. We didn't feel like he up sold us on anything that he wouldn't have bought for his own vehicle. The experience we had was all around fabulous and we'd recommend anyone that's looking for a Jeep, Dodge, Chrysler, Ram, or even a used vehicle to definitely check them out!!
"Our family needed a new car ASAP and Carl Burger was our..."
Our family needed a new car ASAP and Carl Burger was our second stop of the day. We didn’t go anywhere else after that because of our wonderful experience! We were greeted by Brandon and he was incredibly helpful! He found us a car in our price range and with the help of his manager made us an offer we couldn’t refuse! Sonny in finance was personable, helpful, and entertaining! We had a great conversation amongst the many signatures! We felt like friends and family there! Go to Carl Burger! They are the best!!
"Every single one of the salesmen I encountered were very..."
Every single one of the salesmen I encountered were very helpful and honest. After going to several other dealerships, I actually felt comfortable with the people at Carl’s Burger. Our main salesman Brian was so friendly and made sure we were happy with the purchase
"Because they always treat you right and I have been going..."
Because they always treat you right and I have been going there for years and always been treated very well by everyone I dealt with
"The COVID experience has changed the way one shop for a..."
The COVID experience has changed the way one shop for a vehicle. The bounce part was, you dont spend hours at the dealership, you just spend hours on the phone in the comfort of your home.
"Very nice organization, staff are very helpful and..."
Very nice organization, staff are very helpful and polite. You are given a lot of information about your vehicle. A very clean and organized office place.
"Amazing service as always. I will continue to recommend..."
Amazing service as always. I will continue to recommend my friends, family, and colleagues to come to Carl Burger in La Mesa. I love my new Truck and left feeling like I was taken care of. Thank you!
"Bought truck had scratch and a ding and step was removed..."
Bought truck had scratch and a ding and step was removed at purchase told it would be fixed never got call and have emailed and called over several weeks no response