Gary Thiem

Came to this dealership after another dealership sold the truck I wanted. When I arrived at Carl Burger Dodge, Carlos greeted us and allowed us to explore the lot without the pressure of trying to sell us a truck I wanted. When I arrived at Carl Burger Dodge, Carlos greeted us and allowed us to explore the lot without the pressure of trying to sell us a vehicle we didn’t like. We found our dream truck! More

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Amazing as always! I love this dealership, they are there to sell a car but make sure you're happy on your way out the door. I love this dealership, they are there to sell a car but make sure you're happy on your way out the door. More

by Tracey Verified Customer Verified Customer

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Preston is the best! We only buy vehicles from him! Our whole family has purchased vehicles from Preston and the Carl Burger family. A wonderful place to go when u need We only buy vehicles from him! Our whole family has purchased vehicles from Preston and the Carl Burger family. A wonderful place to go when u need a vehicle, new or used. More

by Laurie Gallegos Verified Customer Verified Customer

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GREAT Dealer experience. No nonsesnce or games played, Not only did I get a great deal but went above and beyond on their service. Will buy from here again if im ever in the No nonsesnce or games played, Not only did I get a great deal but went above and beyond on their service. Will buy from here again if im ever in the market. More

by Christian C. Verified Customer Verified Customer

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STAY AWAY - Fraudulent CPO Certification & Terrible Service Bought a "certified" 2019 RAM 1500 Limited with supposed 125-point inspection. Within 2 months, multiple critical issues: Safety Fa Service Bought a "certified" 2019 RAM 1500 Limited with supposed 125-point inspection. Within 2 months, multiple critical issues: Safety Failures: Truck went into limp mode on freeway with THREE simultaneous errors - throttle control, stability control, and collision warning all failed. Independent shop found MAP sensor barely plugged in, air filter disconnected, loose battery terminals - all from Carl Burger's careless work. Undisclosed Collision Damage: Body shop discovered extensive prior accident damage (bumper to rear door) with amateur repairs: dust in paint, peeling clear coat, mismatched parts, visible blend lines. NEVER disclosed during sale. Service Department Failures: Returned twice for squeaking suspension. First visit - denied issue existed. Second visit - sprayed silicone as temporary fix instead of proper repair. Complained twice about folding mirrors before they bothered fixing them. Hidden Charges: $900 GlassCoat protection plan never disclosed - discovered later reading contract. Dashboard Defect: Leather dash waves when cold, only looks normal when heated. Shown truck in afternoon when defect was hidden. Dismissive Attitude: Service staff treats customers like they know nothing. Receptionist is unprofessional and barely understandable. Their "125-point inspection" is fraudulent. This is systematic deception, not isolated mistakes. Filed complaint with RAM Corporate. Considering legal action. Do not trust their CPO certification process. More

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Finance manager did a great job accommodating ny needs, sales was also very helpful Happy with tgem sales was also very helpful Happy with tgem More

by salvadorlombroso Verified Customer Verified Customer

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Amazing customer service and straight to the point. In and out of the dealership in no time. In and out of the dealership in no time. More

by jessaglass Verified Customer Verified Customer

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I'm a repeat customer and always get great service when purchasing a new vehicle. purchasing a new vehicle. More

by Mitch Verified Customer Verified Customer

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Brandon took very good care of me during the whole process. One of the easier car buying experiences I’ve had. process. One of the easier car buying experiences I’ve had. More

by addynkeith Verified Customer Verified Customer

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Very courteous, kind and friendly. Helped me make the experience hassle free and with confidence. Big thanks to all the team. Helped me make the experience hassle free and with confidence. Big thanks to all the team. More

by pjquiles1 Verified Customer Verified Customer

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