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Gavynn Norris
Gavynn Norris at James Wood AutoPark

Gavynn Norris

Service Advisor

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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4.7
327 Reviews
4.7

327 Reviews

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327 Reviews of Gavynn Norris

August 30, 2025

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Employee Rating

I am a huge fan of James Wood from the person who always answers the phone to direct me where I need to go to the familiar faces that still meet you at the front door. My sells representative Erica Woods wa More

by rkroberts127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: BJ Worley, Samantha Oliphant, Erica Woods, Don Litoff

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Sep 01, 2025

James Wood AutoPark responded

Thank you so much for your kind words about our team at James Wood Chevrolet Denton. It's fantastic to hear that Erica, Gavynn, and Don provided you with such a positive experience. We strive to make every visit feel like family, and it's great to know that we succeeded with you. We look forward to seeing you again for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

August 28, 2025

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Employee Rating

Gavynn was courteous and prompt in his attention to our problem, and it was diagnosed and fixed while we waited in 1 hour instead of the 2 hours estimated—and at no charge. Thanks! More

by DUBMCCLISH
Recommend Dealer
Yes
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Aug 29, 2025

James Wood AutoPark responded

Thank you for your feedback, Dub! We’re glad to hear that Gavynn provided you with courteous and prompt service at James Wood Chevrolet Denton. It's great to know that your issue was resolved quickly and at no charge. We appreciate your support and hope to see you again soon. Sincerely, James Wood AutoPark Management | 940-591-9663

August 25, 2025

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Our service representative Gavynn did a great job with timely and accurate information and response to our questions. Service department did a good job More

by MIKE.ENGLISH215
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Workmanship
Service Time
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Recommend Dealer
Yes
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Aug 25, 2025

James Wood AutoPark responded

Thank you, Mike! Our team is glad to hear that Gavynn provided you with timely and accurate information and that our service department met your expectations. At James Wood Chevrolet Denton, we strive to deliver excellent service, and your feedback is greatly appreciated. We look forward to serving you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

August 18, 2025

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Employee Rating

Another great service experience with Gavynn! Had a new set of tires installed and received top notch customer service. More

by JOEW418
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Workmanship
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Recommend Dealer
Yes
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Aug 18, 2025

James Wood AutoPark responded

Joe, thank you for your fantastic review! We're thrilled to hear that you had another great service experience with Gavynn at James Wood Chevrolet Denton. It's wonderful to know you received top-notch customer service while getting your new tires installed. We appreciate your support and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 14, 2025

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Employee Rating

Rachel is very knowledgeable, Courteous, and keeps me up-to-date every step of the way. More

by ANDYM2050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Spivey, Franklin Wood, Taylor Adams, Rachel Alvey , DeeAnn Potendyk 5 stars! Best sales person ever. Let’s just say I am 75 years old and I have worked with many.

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Aug 15, 2025

James Wood AutoPark responded

Thank you for your kind words, Andy! We're pleased to hear about your positive experience with Rachel at James Wood Chevrolet Denton. Her dedication to keeping you informed is truly appreciated. We look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 08, 2025

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Employee Rating

This dealership and its staff are very efficient. They keep you updated on status of repairs. They do a great job! More

by JF678JF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denny Aldridge, Russ Ellis

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Aug 09, 2025

James Wood AutoPark responded

Thank you for your wonderful review! Our team is thrilled to hear that you found our staff at James Wood Chevrolet Denton efficient and appreciated the updates on your repairs. It's always our goal to provide great service, and your feedback truly motivates us. We hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

August 08, 2025

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Employee Rating

Service dept and the service performed was great as always. Drop off and pick went very smooth More

by pat7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Wilkins

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Aug 08, 2025

James Wood AutoPark responded

Thank you for your wonderful review, Pat! We're thrilled to hear that your experience with our service department at James Wood Chevrolet Denton was smooth and that the service performed met your expectations. We appreciate your trust in us and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 06, 2025

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Employee Rating

The warranty repair on my 2021 GMC 2500 passenger's side auto step motor was fast. Thank you again James Wood service department. More

by STEVENSTJOHN76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Stolp, Doug Spivey

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Aug 07, 2025

James Wood AutoPark responded

Thank you for your kind words! We're thrilled to hear that the warranty repair on your 2021 GMC 2500 was handled quickly. Our service team at James Wood Chevrolet Denton is always here to ensure your experience is top-notch. We appreciate your feedback and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 03, 2025

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Employee Rating

I asked them to wash my car when they did the oil change. They forgot to wash the car. Of all things, I left with a dirty car, and a bad memory. More

by dlbjelde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 08, 2025

James Wood AutoPark responded

Thank you for sharing your experience with us. We understand how important it is to leave with a clean car after service at James Wood Chevrolet Denton. We appreciate your feedback and are committed to ensuring our customers have a better experience. Please reach out to us directly so we can discuss this further. Your satisfaction is important to us. Sincerely, James Wood AutoPark Management | 940-591-9663

August 01, 2025

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Employee Rating

All were very professional and helpful fixed my problem fast. The driver that carried me home was a great driver and very pleasant. More

by BEVANNSTREETY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Samantha Oliphant, Tim Wilkins, Jared Laska, Mike Belew, Robert Cook, Franklin Wood, Taylor Adams, Rachel Alvey

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Aug 07, 2025

James Wood AutoPark responded

Thank you for your wonderful review! We’re thrilled to hear that our team at James Wood Chevrolet Denton was professional and helpful in addressing your needs quickly. It's great to know that your driver also made your experience pleasant. We truly appreciate your feedback and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

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