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Gavynn Norris
Gavynn Norris at Tom Clark Auto Park

Gavynn Norris | Page 31

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.6
408 Reviews
4.6

408 Reviews

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408 Reviews of Gavynn Norris

April 20, 2024

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Employee Rating

My advisor did a great job but to not have any loaner vehicles available for a 4 plus hour service visit is disappointing. More

by ELIJAHWILLIAMSJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 22, 2024

Tom Clark Auto Park responded

Elijah, we are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, James Wood AutoPark Management | 940-591-9663

April 20, 2024

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Employee Rating

This was my first service on my new vehicle. I arrived for my appointment 15 minutes early and there was a line already but was still checked in by my appointment time. My service advisor was Fr More

by CGOAD66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edwin Chan, Tim Wilkins , Samantha Oliphant

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Apr 23, 2024

Tom Clark Auto Park responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, James Wood AutoPark Management | 940-591-9663

April 19, 2024

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Almost perfect. I assumed with an oil change, tire rotation, and wash that the washer fluid would be checked. Before I got home the light came on to add fluid. I had More

by JWEST44
Workmanship
Service Time
Recommend Dealer
Yes
Print
Apr 23, 2024

Tom Clark Auto Park responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, James Wood AutoPark Management | 940-591-9663

April 18, 2024

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Employee Rating

Competent and courteous service; good communication throughout; clean waiting room with helpful personnel which made the visit pleasant More

by dickdaniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 19, 2024

Tom Clark Auto Park responded

Dick, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, James Wood AutoPark Management | 940-591-9663

April 12, 2024

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Employee Rating

They have always been easy to get in. They do all my service work. The best More

by Escape16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 15, 2024

Tom Clark Auto Park responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, James Wood AutoPark Management | 940-591-9663

April 11, 2024

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These guys do excellent work but now they’re charging 3 percent more if you pay with a credit card, even on smaller charges like an oil change. More

by KURT_ROBERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 13, 2024

Tom Clark Auto Park responded

We greatly appreciate you providing such honest feedback, Kurt. Your comments will be reviewed with our team, and we encourage you to give us a call to discuss this further. Sincerely, James Wood AutoPark Management | 940-591-9663

April 06, 2024

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Employee Rating

James Woods Auto Park is top notch! They take care of their clients and go the extra mile to ensure that you never leave unsatisfied. Thank you Chase, Chris, and the whole crew!!!! More

by Nicki Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chase Whaley, Christopher Douglas, Jarrett Abel, Edwin Chan, Tim Wilkins, Mike Belew , Tammy Brooks, Jared Laska, Samantha Oliphant

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Apr 08, 2024

Tom Clark Auto Park responded

At James Wood Chevrolet Denton, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, James Wood AutoPark Management | 940-591-9663

April 06, 2024

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Employee Rating

Everything was good. The service was did perfect. All employees are respectful and help for any questions. More

by igor.parmezani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 08, 2024

Tom Clark Auto Park responded

Igor, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, James Wood AutoPark Management | 940-591-9663

April 04, 2024

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Employee Rating

Poor communication and no loaners available. I won’t buy another vehicle from this dealership. More

by UNDRTOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brandon Stolp , Bryan Buckhanan

Print
Apr 07, 2024

Tom Clark Auto Park responded

Thank you for sharing your feedback with us. We take these matters very seriously and would like to learn more about your time spent with us. Please contact us at your earliest convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

March 30, 2024

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Employee Rating

Great service! ! Quick and well done…first oil change and tire rotation and something point inspection…also vehicle was washed after service… More

by ex320driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 02, 2024

Tom Clark Auto Park responded

We are glad to hear you enjoyed your recent visit to our service department. At James Wood AutoPark we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, James Wood AutoPark Management | 940-591-9663

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