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Gavynn Norris
Gavynn Norris at Tom Clark Auto Park

Gavynn Norris | Page 32

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.7
377 Reviews
4.7

377 Reviews

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377 Reviews of Gavynn Norris

January 13, 2024

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Employee Rating

I always get awesome service at James Wood. Taylor was very helpful and answered all my questions. More

by awarzwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Tim Wilkins, Mike Belew , Tammy Brooks, Jared Laska, Taylor Adams

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Jan 16, 2024

Tom Clark Auto Park responded

Thanks for your outstanding review! I'm very happy to hear that Taylor was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, James Wood AutoPark Management | 940-591-9663

January 12, 2024

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James Wood is awesome. We only take our Tahoe there for anything. Samantha was great. More

by karen.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Tim Wilkins, Mike Belew , Tammy Brooks, Jared Laska

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Jan 16, 2024

Tom Clark Auto Park responded

We appreciate your input, Karen. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Chevrolet Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

January 12, 2024

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James Wood Auto Park is the best dealership in North Texas and we always purchase our vehicles through them - the Service Department is always responsive and efficient. More

by HELENEDBL
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Jan 12, 2024

Tom Clark Auto Park responded

Wow, your kind words took our breath away, Helen! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

January 11, 2024

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Employee Rating

Gavynn my service writer did a great job. The service department got to my truck quickly and had it back to me the next morning (I could have picked it up that night but had other commitments More

by larrypcochran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 12, 2024

Tom Clark Auto Park responded

Larry, thank you for the awesome feedback! Gavynn is an excellent service writer and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, James Wood AutoPark Management | 940-591-9663

January 10, 2024

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Employee Rating

Gavynn did an excellent job handling the Camaro service. Great job. Keep up the good work! Dwayne Olson More

by OLSON1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 10, 2024

Tom Clark Auto Park responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the James Wood Chevrolet Denton team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, James Wood AutoPark Management | 940-591-9663

January 09, 2024

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Employee Rating

ALWAYS I have a great service experience with James Woods of Denton, not so this time. There are several items I do not feel were taken care of as I requested and the indoor waiting area was less than profe More

by bshields1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 11, 2024

Tom Clark Auto Park responded

We appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting us at your earliest convenience, we would like to further discuss what happened and do our best to address these issues. We look forward to speaking with you and regaining your trust in our business. Sincerely, James Wood AutoPark Management | 940-591-9663

January 09, 2024

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Employee Rating

Gavin is always great to work with. If he doesn’t have an answer, he always finds out quickly. More

by kellychristineh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scotty Rice

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Jan 10, 2024

Tom Clark Auto Park responded

Hi Kelly and thank you for your kind words. We are very happy to hear that Gavin has been so attentive during your visits to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

January 07, 2024

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Employee Rating

Always helpful when I have to come in. Super quick and caring about you and your vehicle. More

by Bethandlogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 09, 2024

Tom Clark Auto Park responded

Beth, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, James Wood AutoPark Management | 940-591-9663

January 06, 2024

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Employee Rating

Samantha is the best. She is very helpful and I will absolutely ask for her the next time I come in. More

by Chris Ulrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Edwin Chan, Samantha Oliphant, Tim Wilkins, Mike Belew , Tammy Brooks, Jared Laska

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Jan 09, 2024

Tom Clark Auto Park responded

Chris, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Samantha does for James Wood Chevrolet Denton and our customers. Hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

January 06, 2024

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Employee Rating

Receipt says declined oil leak repair that wasnt advised about had to call to follow up, then did not get solid answer More

by Ben
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 09, 2024

Tom Clark Auto Park responded

Thank you for sharing your experience with us, Ben. We'd like to learn more about your concerns. Please contact us at your earliest convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

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