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Gavynn Norris
404 Reviews
404 Reviews
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404 Reviews of Gavynn Norris
March 07, 2026
My car was there last week for a repair. An “O” ring was missed, I had to bring the car back. It was a free fix, but they had me bring the car at 7:30am, at 11:18 AM they still hadn’t looked An “O” ring was missed, I had to bring the car back. It was a free fix, but they had me bring the car at 7:30am, at 11:18 AM they still hadn’t looked at the car . Service was slow, and I had to call them at 2PM to get a status on the car. It was finished and they sent a driver for ride back to dealer at about 3. NORMALLY service is EXCEPTIONAL , but yesterday it was wasn’t. I went all day without transportation. None of things I wanted to do got done. More
by OBEDDOG
Verified Customer
March 06, 2026
Although I have only used the dealership twice since the change of ownership, and both times were only for routine service, the customer care is still on point. Still courteous and service done in a timely change of ownership, and both times were only for routine service, the customer care is still on point. Still courteous and service done in a timely manner. More
by DAVIDCARRIER65
February 15, 2026
Great service. Fast, Easy and Convenient. Service advisor Gavynn kept me informed on the status of my Service, and even washed my car for me. Fast, Easy and Convenient. Service advisor Gavynn kept me informed on the status of my Service, and even washed my car for me. More
by mycookiebiz
February 10, 2026
Tom Park Auto service advisor Gavyn Norris took good care of my recent issue with the entertainment display going bad. Ordered the part and when time to install they were completed in under the time estimat of my recent issue with the entertainment display going bad. Ordered the part and when time to install they were completed in under the time estimated. The main issue here is not with Gavyn Norris or Tom Clark Auto, but with GM. GM manufactures the part then sells them to a middle man who inturn the Dealers have to purchase from. Adds a great deal of erxtra cost to the part and overall cost of repair. And wouldn't you know if goes out after warranty! More
by perkinsedwardw
February 04, 2026
It had a problem with my battery took it into samantha. She had it checked out and replaced within an hour.Just excellent service all the way around She had it checked out and replaced within an hour.Just excellent service all the way around More
by DEWITZCLYDE
Other Employees Tagged: Jarrett Abel , Samantha Oliphant
February 02, 2026
Fast and reliable. Oil change and tire rotation, excellent service and communication. Was told a time for completion, but improved by 30 minutes Oil change and tire rotation, excellent service and communication. Was told a time for completion, but improved by 30 minutes More
by EDDIE122455
January 31, 2026
Terrible communication and customer service from Gavyn. Couldn't get him to call back after leaving voicemails and the staff leaving notes on his desk. Unclear timelines and once the work finally began, i Couldn't get him to call back after leaving voicemails and the staff leaving notes on his desk. Unclear timelines and once the work finally began, it wasn't communicated on approximate completion date. More
by Jay R.
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