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Gavynn Norris

Overview Reviews (377) Inventory (502)

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Gavynn Norris

Gavynn Norris | Page 4

Service Advisor

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.7

377 Reviews

Overview Reviews (377) Inventory (502)

4.7

377 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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377 Reviews of Gavynn Norris

January 11, 2026

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Employee Rating

Samantha was so easy to deal with and friendly! They took care of the problem and got my car all fixed up and ready to go. They took care of the problem and got my car all fixed up and ready to go. More

by TYRASPRABARY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Samantha Oliphant

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Jan 11, 2026 -

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that Samantha was able to assist you and make your experience at Tom Clark Chevrolet so positive. It's great to know your car is all fixed up and ready to go. We look forward to seeing you again soon! Sincerely, Tom Clark AutoPark Management | 940-591-9663

December 31, 2025

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Gavynn has been the best. I appreciate his communication and quick service and all of his help I appreciate his communication and quick service and all of his help More

by klaydodd

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Jan 01, 2026 -

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that Gavynn provided you with excellent communication and quick service. At Tom Clark Chevrolet, we strive to ensure our customers have a positive experience, and we're glad to know we met your expectations. We look forward to seeing you again soon! Sincerely, Tom Clark AutoPark Management | 940-591-9663

December 31, 2025

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Great service and price! They always take care of you and are very professional! Love coming here. They always take care of you and are very professional! Love coming here. More

by BCHILTUNEN

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Recommend Dealer

Yes

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Dec 31, 2025 -

Tom Clark Auto Park responded

Thank you for the wonderful review! We truly appreciate your kind words about the service and professionalism at Tom Clark Chevrolet. It’s always a pleasure to help our customers, and we're glad to hear you love coming here. We look forward to seeing you again soon! Sincerely, Tom Clark AutoPark Management | 940-591-9663

December 27, 2025

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Brought car for scheduled oil service and tire rotation and tech forgot to reset tire sensors so warning light came on my way home. The next day an engine light came on and had to return for a 3 hour wait. and tech forgot to reset tire sensors so warning light came on my way home. The next day an engine light came on and had to return for a 3 hour wait. More

by tx1515

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Dec 29, 2025 -

Tom Clark Auto Park responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the oil service and tire rotation at Tom Clark Chevrolet. We understand how frustrating it can be to encounter issues after service. Please feel free to reach out to us directly so our team can address your concerns. Your satisfaction is important to us. Sincerely, Tom Clark AutoPark Management | 940-591-9663

December 10, 2025

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Service professional was great and would recommend but cashier was less than polite when checking out. cashier was less than polite when checking out. More

by M Tooley

Verified Customer

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Recommend Dealer

Yes

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Dec 11, 2025 -

Tom Clark Auto Park responded

Thank you for your feedback. We’re glad to hear that our service professional met your expectations. However, we appreciate your comments regarding the checkout experience, and we will certainly address this with our team to ensure we maintain our high standards. If you’d like to discuss this further, please reach out to us at Tom Clark Chevrolet. We hope to see you again soon. Sincerely, Tom Clark AutoPark Management | 940-591-9663

December 07, 2025

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Your Service dept is awesome Gavynn is very competent and knowledgeable. We really appreciate Gavynn and Samantha they work like a team knowledgeable. We really appreciate Gavynn and Samantha they work like a team More

by Lemieux5787

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Dec 08, 2025 -

Tom Clark Auto Park responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our service department and that Gavynn and Samantha provided you with exceptional service. We appreciate your kind words and your recognition of their teamwork. Looking forward to seeing you again at Tom Clark Chevrolet! Sincerely, Tom Clark AutoPark Management | 940-591-9663

December 05, 2025

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I had very Quick and thorough service. My rep was very kind and had great customer Service! My rep was very kind and had great customer Service! More

by donohue_whitney

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Dec 06, 2025 -

Tom Clark Auto Park responded

Thank you for your kind words, Donohue! It's great to hear that you received quick and thorough service at Tom Clark Chevrolet, and we're proud of our team for providing you with kind and attentive customer service. We appreciate your feedback and look forward to seeing you again in the future! Sincerely, Tom Clark AutoPark Management | 940-591-9663

November 26, 2025

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Employee Rating

Service has gone down over the years. Advisors used to be engaged and seemed like they cared. Now you feel like a number. No one remembers who you are or why you’re there. Dropped my car Advisors used to be engaged and seemed like they cared. Now you feel like a number. No one remembers who you are or why you’re there. Dropped my car off and it was there for over 5 hours, I never saw or even heard from the service advisor assigned to me. No one called me about my car. The last hour before closing, I called to ask if I was getting my car back that day and the receptionist had no clue what happened with my service. Turns out, the diagnostic test wasn’t performed, said my car was test-driven and no issue found. No one ever called to tell me that. I could’ve had my car back soon after leaving it. I’m disappointed. Considering trying another dealer in a nearby city for future needs. More

by JANDERGAILNP

Verified Customer

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Nov 27, 2025 -

Tom Clark Auto Park responded

Thank you for your feedback. We understand your concerns about the service experience at Tom Clark Chevrolet. It's important to us that our customers feel valued and informed throughout their visit. We appreciate you sharing your experience, and we encourage you to reach out to us directly so we can discuss your concerns further. Your satisfaction is important to us. Sincerely, Tom Clark AutoPark Management | 940-591-9663

November 14, 2025

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Everyone has been very nice, but the problem with my car is still puzzling the mechanics both at the dealership and at GM. While I was given a loaner car to drive, I'm still eager to get my little Spark ba is still puzzling the mechanics both at the dealership and at GM. While I was given a loaner car to drive, I'm still eager to get my little Spark back home where he belongs. More

by lkobler

Verified Customer

Recommend Dealer

Yes

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Nov 16, 2025 -

Tom Clark Auto Park responded

Thank you for sharing your feedback. We truly appreciate your patience and understanding as our team at Tom Clark AutoPark Denton works to address the issues with your Chevrolet Spark. We're actively working on resolving the matter and will keep you informed on the progress. If you have any additional questions or concerns, please feel free to reach out to us directly. Your satisfaction is important to us. Sincerely, Tom Clark AutoPark Management | 940-591-9663

November 09, 2025

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Very friendly and easy to work with. We got in the exact vehicle we wanted and a good price. Paperwork was a breeze, and we were in and out in no time. We got in the exact vehicle we wanted and a good price. Paperwork was a breeze, and we were in and out in no time. More

by LOGAN S.

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Edwin Chan, Jagger McCarty, Kyle Elliot

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Nov 09, 2025 -

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that you found Tom Clark Chevrolet to be friendly and easy to work with and that you got the exact vehicle you wanted at a great price. We strive to make the buying process as seamless as possible, and it's great to know we succeeded. We look forward to seeing you again! Sincerely, Tom Clark AutoPark Management | 940-591-9663

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