Gavynn Norris | Page 4

Tom Clark Auto Park responded

Thank you for sharing your feedback. We understand your concerns regarding your interaction with your service advisor and the level of service you received during your visit. At Tom Clark Auto Park, we strive to provide professional, attentive service and a positive experience for every customer. Please contact us directly so we can review your visit and better understand your concerns. We are committed to improving our customer service standards and providing the level of care our customers expect. Sincerely, Tom Clark AutoPark Management | 940-591-9663

Tom Clark Auto Park responded

Thank you for sharing your feedback. It's great to hear that Tom Clark Auto Park took great care of you during your vehicle service visit. We also understand your comments regarding communication within the service department and appreciate you sharing this perspective. Our goal is to provide attentive service while continuing to improve every part of the customer experience. Please contact us directly if you would like to discuss your visit further. We are committed to improving communication within our service department and providing customers with a more consistent experience. Sincerely, Tom Clark AutoPark Management | 940-591-9663

Tom Clark Auto Park responded

Thank you for sharing your experience, Tayrae. We understand your concerns regarding your service visit, the Chevrolet points, the time involved with your appointment, and the condition of your vehicle after service. Your feedback provides Tom Clark Auto Park with valuable insight into your experience and the areas you would like reviewed. Please get in touch with us directly so we can learn more about your visit and discuss your concerns further. We remain focused on providing attentive service, careful vehicle handling, and a positive experience for our customers. Sincerely, Tom Clark AutoPark Management | 940-591-9663

Tom Clark Auto Park responded

Thank you for your kind words! We’re grateful to hear that you’ve had such a positive experience and that you trust us with the service of your trucks. Tom Clark Auto Park truly values your loyalty and looks forward to continuing to provide dependable care whenever you visit. Sincerely, Tom Clark AutoPark Management | 940-591-9663

Tom Clark Auto Park responded

Thank you for taking the time to leave a review, Mike! We’re happy to hear that you received excellent customer care and that our communication helped create a positive experience. Your recognition means a lot to everyone at Tom Clark Auto Park, and we remain dedicated to making each visit convenient and enjoyable. Sincerely, Tom Clark AutoPark Management | 940-591-9663

Tom Clark Auto Park responded

Thank you for sharing your positive feedback! We’re happy to hear that you continue to have great experiences with our oil change services at Tom Clark Auto Park. Your loyalty means a lot to us, and we’re committed to keeping your future visits just as convenient and enjoyable! Sincerely, Tom Clark AutoPark Management | 940-591-9663

Tom Clark Auto Park responded

Thank you for your honest feedback! We’re glad to know that Donnie provided the kind of support and service that stood out during your visit. We appreciate your comments and will continue working to make every customer interaction with Tom Clark Auto Park a positive one! Sincerely, Tom Clark AutoPark Management | 940-591-9663

Tom Clark Auto Park responded

Thank you for your wonderful feedback, Allan! We appreciate your kind words about Gavynn in our service department. It's great to hear you plan on buying a new car this year, and we look forward to helping you at Tom Clark Chevrolet. Don’t hesitate to reach out when you’re ready to trade! Sincerely, Tom Clark AutoPark Management | 940-591-9663

Tom Clark Auto Park responded

Thank you for your wonderful review, Raul! We’re thrilled to hear that you had a great experience at Tom Clark Auto Park with minimal waiting time. We strive to provide the best service possible, and your feedback means a lot to us. Our team looks forward to seeing you again soon! Sincerely, Tom Clark AutoPark Management | 940-591-9663

Tom Clark Auto Park responded

Thank you for your kind words! We truly appreciate your loyalty to Tom Clark Auto Park over the past 15 years and are thrilled to hear that you’ve trusted us with four vehicles. We're committed to providing wonderful service, and we look forward to assisting you again in the future. Please don't hesitate to share your experience with others! Sincerely, Tom Clark AutoPark Management | 940-591-9663