Gene Ferrugio | Page 26

HORRIBLE SALES MANAGER If I could give zero stars I would. I would much rather drive the hour and plus to visit the Miami location, which is exactly what I did right after t If I could give zero stars I would. I would much rather drive the hour and plus to visit the Miami location, which is exactly what I did right after this incident and drove off with a new car purchased. Gene the manager was so disrespectful. I am a woman that stands at 5’2. This man towered over me and attempted to hold and remove me from the location for literally no reason. I was with my toddler, I was so embarrassed and scared. I came in after a previous visit and was told my information wasn’t in the system. The girl helping me out reached out to Gene, the manager, came back and told me nothing could be done and that he was too busy at the moment to look into it. It was impossible for me to come in the following day, so I approached his cubicle, and said I understood he was busy and if there was someone else that could help me. I'm not sure if this man was having a bad day, or if I walked in at the wrong time, but this man took it out on me and it was a really frightening transformation. He immediately told me to come back tomorrow or leave. I stared in disbelief and approached the general manager who they said was sitting in a next door cubicle. ZERO REACTION ON HIS BEHALF AS GENE FOLLOWED ME SCREAMING, CAUSING A SCENE, DEMANDING THAT I LEAVE. The GM's response when I finally got to him? "What did you to cause this situation?" I am still baffled. Horrible service, STAY AWAY. More

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Excellent visit. It was a great visit, really fast. Conrad was very helpful helping us choosing the car and with our credit. I highly recommend this dealer It was a great visit, really fast. Conrad was very helpful helping us choosing the car and with our credit. I highly recommend this dealer More

by PICHARDOKAROLAY Verified Customer Verified Customer

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Dealer Rater Because I felt that I had the service that I was looking for. The purchase of a car is a very important decision, it is really helpful to deal with pr Because I felt that I had the service that I was looking for. The purchase of a car is a very important decision, it is really helpful to deal with professional people like your employees. More

by LUZMER0825 Verified Customer Verified Customer

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Got a good deal Matthew was awesome... unfortunately he was on vacation when i signed the initial contract, but they made it right after the fact and i signed a new c Matthew was awesome... unfortunately he was on vacation when i signed the initial contract, but they made it right after the fact and i signed a new contract today. Very fair deal. I would do business with Matthew again. More

by vwells Verified Customer Verified Customer

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Very good experience. Easy to work with. Fair deal. Car delivered very good. Fast buying. I would recommend this dealer to friends and family. Worth the long drive. Easy to work with. Fair deal. Car delivered very good. Fast buying. I would recommend this dealer to friends and family. Worth the long drive. More

by MPRAGUE Verified Customer Verified Customer

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Excellent service I really enjoy me experience and i totally recommend this dealer. Javier offers an excellent service, ask for him if you go to Weston Nissan I really enjoy me experience and i totally recommend this dealer. Javier offers an excellent service, ask for him if you go to Weston Nissan More

by tumaquina55 Verified Customer Verified Customer

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great & exciting Mr.Luis, Sotillo Was a very good & kind salesman .Mr Sotillo he new what i was looking for in a new car & also with in my pricing range that i was ask Mr.Luis, Sotillo Was a very good & kind salesman .Mr Sotillo he new what i was looking for in a new car & also with in my pricing range that i was asking for & he deliver . I would recommend luis sotillo to anyone whos in the market for a new car ....Thank You Luis i Love my new Nissan Rogue Sport ....So if anyone is interested in a new car please go see Mr Gene Ferrugio Or Mr Luis Sotillo l"'m sure you won't be disappointed ....Thank you Anna Volturo More

by nwe car Verified Customer Verified Customer

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Nissan dealer - Weston Very helpful staff, courteous and polite. Not pushy, I had a very good experience getting a lease on my new car. This is my second car with Nissan at Very helpful staff, courteous and polite. Not pushy, I had a very good experience getting a lease on my new car. This is my second car with Nissan at this dealership. More

by Louisa2019 Verified Customer Verified Customer

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Great service! Every 3 years, we keep coming back to the same place and the same sales guy! Highly recommended 👍 Go to Javi and u will not be disappointed! Gre Every 3 years, we keep coming back to the same place and the same sales guy! Highly recommended 👍 Go to Javi and u will not be disappointed! Great service, good price and an awesome car! More

by YIFATYARIMI Verified Customer Verified Customer

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a 5 Star Experience--a nice lace to do business We called in advance to check the cost of the lease advertised. A lot of dealerships advertise something different than they actually agree to at sale We called in advance to check the cost of the lease advertised. A lot of dealerships advertise something different than they actually agree to at sale time. Javier--spoke with us and maintained his promise from the phone conversation. He was professional and easy to deal with. He also has since followed up after the sale. Would definitely recommend him & your dealership. You guys were so easy to deal with--a 5 star experience all around. More

by MWALLACH1 Verified Customer Verified Customer

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