Gene Ferrugio | Page 32

Amazing experience, wonderful environment! This dealership is truly a pleasure to work with. I have dealt with Rafael Robles on several occasions and he goes above and beyond to help me and my This dealership is truly a pleasure to work with. I have dealt with Rafael Robles on several occasions and he goes above and beyond to help me and my relatives out. He really goes out of his way and for that I am truly greatful. I have purchased several vehicles from him and I have always gotten the best deals; Thanks Rafael and thank you Weston Nissan! More

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AutoPal and Weston Nissan Great leasing experience. Very friendly and personable. Would gladly recommend Adam and Mordechai with AutoPal and Gene Ferrugio with Weston Nissan. T Great leasing experience. Very friendly and personable. Would gladly recommend Adam and Mordechai with AutoPal and Gene Ferrugio with Weston Nissan. Thank you, Gracias, Toda raba! More

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Nissan para siempre Este es mi cuarto carro que saco en Weston Nissan soy in cliente asiduo de este dealer siempre me siento bienvenido y en familia. Muy agradecidos con Este es mi cuarto carro que saco en Weston Nissan soy in cliente asiduo de este dealer siempre me siento bienvenido y en familia. Muy agradecidos con Claudia Garcia nuestra vendedora especializada. No solo ella vende Nissans sino que mi esposa estaba interesada en un Volvo y ella se lo vendio. Yo les recomiendo a todos los que esten debatiendo entre una marca o la otra que pregunten por Claudia Garcia ella es muy cordial y professional. More

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Got the price I wanted and was on my way in less than 2 hour My deal was arranged on the phone. It was exactly as quoted once I arrived. Paperwork was done quickly and I was on my way in less than 2 hours. I wor My deal was arranged on the phone. It was exactly as quoted once I arrived. Paperwork was done quickly and I was on my way in less than 2 hours. I work at an Infiniti dealer and know the ropes and Gene and Jonathan treated me like I worked there. Thanks boys. More

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Long time customer left disappointed Turned in my lease today and had a horrible experience. I have leased from this location for 6 years and always had great interactions with the sales Turned in my lease today and had a horrible experience. I have leased from this location for 6 years and always had great interactions with the sales associates. After making several attempts to schedule an appotment for the return and never receiving a call back, I brought my car in on a Saturday. My only day off. I was told that the returns were only processed on the weeekdays. I asked the receptionist to speak with a manager and he approached us with hostile energy immediately. Manager, Gene Furrugio, needs a course in anger management and also customer service. He took a situation with a frustrated customer and escalated the situation with his negative energy. Instead of taking us to his office to assist us in a private setting and in a calm manner, he stood in the lobby and basically shouted at me all of the reasons that he could not assist me with the return. He also said that he couldn't guarantee we wouldn't be penalized. He then stormed off and had an associate process the return! After all of that, they processed it anyway. Totally different experience when you're turning in your car than when you are renewing a lease. More

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Best customer service Gene Ferrugio & Magarita Correra I've been leasing my cars with Nissan in Davie for over 12 years now! This is my 6th leased car. I love the exceptional customer service from The Gen I've been leasing my cars with Nissan in Davie for over 12 years now! This is my 6th leased car. I love the exceptional customer service from The Gene Ferrugio & Margarita Correa This is why I always go back. The transition for leading is always quick easy & smooth. I highly recommend this dealership! This maintenance Dept is exceptional too! . The waiting room is comfortable, the setting is relaxing & the coffee is delicious ??????I I highly recommend this Dealership!...Don't forget to ask for Gene or Margarita! More

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