Gene Glass | Page 5

Gene Glass is the greatest. Gene, helped us get the exact CMax we wanted. He was very helpful in comparing various cars we considered. Provided an excellent introduction to the Gene, helped us get the exact CMax we wanted. He was very helpful in comparing various cars we considered. Provided an excellent introduction to the car's technology features . More

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Buying a car Laird Noller Ford is a great dealership, They are very friendly and very helpful, and will do whatever they can to help you in every way . We have wor Laird Noller Ford is a great dealership, They are very friendly and very helpful, and will do whatever they can to help you in every way . We have worked with Gene Glass and Gary Williams , They are great fellas to work with. Laird Noller Ford is our # 1 place to buy vehicles , we've never had a problem with any of our vehicles we've bought from there. We love Laird Noller Ford. Thank you Gene Glass and Gary Williams for helping me get into my new Ford Escape . More

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two great guys I have dealt with Gene glass and Morgan Franklin for several years and they are great, I would deffinatly would recoment d anyone to deal with either I have dealt with Gene glass and Morgan Franklin for several years and they are great, I would deffinatly would recoment d anyone to deal with either one of them great guys two of the greatest guys that I have ever worked with Gene Glass and Morgen Franklin I would recommend anyone to do bussiness with them they will take care of you even after you have bought a vehicle from them, they don't forget you, great guys and superior service. More

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Fast & Friendly car buying experience It took me several months to decide what car I wanted to drive. Cordaryl Banks was very patient with me and sent me different car options, as my mood It took me several months to decide what car I wanted to drive. Cordaryl Banks was very patient with me and sent me different car options, as my mood changed. The week before a holiday weekend, I just happened to take a look on LairdNoller.com and there was my Lexus! I knew it was the car I wanted to drive! I called Cordaryl right away and even though he was on vacation, he put all the xxxxx in motion, so I was able to test drive and buy my car on that Friday. Gene Glass, & everyone I worked with was very friendly and informative with the options of my trade in, warranty, etc. Also, wanted to thank Eric Tucker to took good care of my detail cleaning after the sale!! More

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Gene Glass has hooked me up four times. He is my sales man. Down in a not shell. I bought TWO brand new Ford F150 in the last 7 months. 1st was a 2014 Ford F150 FX4 "Tremor" in March 2015. I did not intend to b Down in a not shell. I bought TWO brand new Ford F150 in the last 7 months. 1st was a 2014 Ford F150 FX4 "Tremor" in March 2015. I did not intend to buy. I was in for service with my 2006 Ford F150 that had the 5.4 "Tritian" 4x4. While waiting for my pickup to be done I got bored so I got up and saw a blue Tremor on the floor. I asked Pat the guy that makes the deals work about the pickup. I liked what I heard. So I went outside to the lot and as I was going down the line I saw the truck of my dreams. It was the same Tremor that was on the floor show but this one was black. Gene Glass saw me out on the line & was waiting for me at the door. I asked him if he could get the keys but he already had them. So I went for a drive. A few hours later It was mine. So 6 months later I took my 2014 in forces for 1st oil change. Got done went to pay & was in my truck to leave. Pat was outside heading back to the main building he saw me & came to me. We talked for a few minutes & he asked how I like my truck. Told him I loved it. He then asked what miles I had on it & told him just a bit over 3,100 miles. He said if he could get me into a newer truck (2015) would I do it. I told him it had to meet what was on my black Tremor. So to cut through on all what happen. Gene had me test drive a Blue Flame Crew Cab 4x4 XLT 3.5 Ecoboost just like on the black one. I feel in love with at the start. So a few hours later the guys got me to the 2015 & went home with it. My truck payment stayed the same, no money down. The new truck meets my needs more then the Black 2014 Tremor because the tremor wasn't a crew cab whereas my Blue Flame 2015 is. Set for life with Ford. Never ever go to any other auto company. More

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2014 Fusion Purchase Gene Glass is by far the nicest person I have ever met. He waited patiently for months while I deliberated on what kind of vehicle I wanted to get. I Gene Glass is by far the nicest person I have ever met. He waited patiently for months while I deliberated on what kind of vehicle I wanted to get. I finally decided on the Fusion. He found one for me right in my price range and I couldn't be happier! Gary the finance guy, was a pleasure to work with as well. Overall this is the best dealership in the state by far. I have never been treated nicer anywhere else. More

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Perfect buying experience Been dealing with Nollers for many years. Dustin Gasperich runs the Topeka Quick Lane and provides the best service for all vehicles in the region. Been dealing with Nollers for many years. Dustin Gasperich runs the Topeka Quick Lane and provides the best service for all vehicles in the region. He has put together a great team and knows how to take care of customers. Was in the market for a truck and found what I was looking for on the lot. I worked with Gene Glass who was outstanding, a gentleman and knowledgable guy with help from Kevin Markley. They let me spend time with the truck, treated me well and ultimately made a deal that met my expectations all around. Service around the purchase was outstanding with Morgan Franklin and excellent follow up. A great buying experience, highly recommend Nollers and these gentlemen. Great sales support and excellent service. More

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Best Experience I Have Had I am 62 years old and this has been my best experience by far in buying a new vehicle. I drove down from Kansas City, Mo and the drive was well wor I am 62 years old and this has been my best experience by far in buying a new vehicle. I drove down from Kansas City, Mo and the drive was well worth it. Shopped all of the big Ford dealers in the KC area and the treatment was all the same, blah, blah, blah...nobody had the color in a 2016 Fusion we wanted and kept trying to sell us what they had on the lot. Made the call to Laird Noller and spoke with Patrick Ledford, he had the car, he BEAT ALL of the dealers in the KC area on price, so virtually made the deal on the phone, pending inspection. Upon arrival at the dealership the next day, Mr Ledford was there to greet me and was very pleasant and handed me off to Gene Glass to explain the features of the vehicle, same experience from Mr Glass, very nice, and took all the time we needed to explain how the tech features work, even pairing our cell phones to the car. We bought the car, and the meeting with finance with Morgan Franklin went like he had know me all my life. The only gilch was with the new computer system, as this was their first day for using it, so can't blame that on anyone. There was a small change on the paperwork I noticed two days later, so I thought, well, here we go as I had already signed.....not the case, spoke with Mr. Franklin by phone, and he took care of it to my satisfaction by next day air on their dime. It gets no better then this dealership. We have purchased a new vehicle, truck or car every 3 years for the last 40 years, my only mistake is I did not look out of the KC area earlier...first purchase here, but not my last More

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Best experience I have had in my whole 82 years of life I had the great privilege to work with Gene Glass as my salesman. Going into this I was very nervous, as I am a 82 year old woman, and my husband had I had the great privilege to work with Gene Glass as my salesman. Going into this I was very nervous, as I am a 82 year old woman, and my husband had just passed away. Gene and Pat were very helpful and patient with me and my needs. Gene went out of his way to make sure I was comfortable riding away in my brand new Ford Escape! And Pat helped me a lot with getting my payments at a comfortable price for me. I also had a very nice gentleman named Morgan when I went to sign my life away! He explained everything nicely to me and even cracked a few jokes! I may not live to buy another car in the oncoming years, but if I do I will definitely be back, and will always use Gene. Thank you for a great experience to all 3 of you fine young men! More

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Exemplary Service Gene Glass is the man to see, this is the second vehicle I have bought from Laird Noller a SOLID team dedicated to customer satisfaction and service. Gene Glass is the man to see, this is the second vehicle I have bought from Laird Noller a SOLID team dedicated to customer satisfaction and service. More

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