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Criswell Nissan
Germantown, MD
1,094 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
At Criswell Nissan, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
Our primary concern is the satisfaction of our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:30 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
January 15, 2026
Wayne is a Great sales guy and Ashanti helped work out a
deal we were happy with I would recommend this Dealership.
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by bmartin17
Verified Customer
Verified Customer
January 06, 2026
Great fast service.
Quick turnaround. Everyone was polite. The only reason I am not giving a 5 start is because the first time I went to do an oil change, my car was was
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by Lucinymd
Verified Customer
Verified Customer
Employees Worked With
January 01, 2026
Deuce and Pai take excellent care of my Nissan XTerra.
They are always looking out for me and keeping repair costs to a reasonable expectation. A very loyal customer!
Jeff Smith
Germantown, MD
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by jeffrey.smith1
Verified Customer
Verified Customer
Employees Worked With
Deuce and Pai
Dealership Inventory (104 Vehicles)
Photos & Amenities
- Free WiFi
- After Hours Drop-Off
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Instant Financing
- Authorized Parts Store
- Home Delivery
- No Contact Transactions
- Shuttle Service
- Television
- Virtual Appointments
- Vehicle Sanitization
- Vending Machines
- Home Test Drives
