Geno Neagle | Page 17

Used Car Purchase Went to Colonial West looking for a new or used suv. Spent some time test driving and looking at a ton of different suv choices, took 3 for a ride fin Went to Colonial West looking for a new or used suv. Spent some time test driving and looking at a ton of different suv choices, took 3 for a ride finally found The One. Walter Geno and Carlos worked hard to get me into what my wife and me wanted at a Awesome price! Every dealer should treat they’re customers like these guys do I was relaxed and joking around made it fun to buy a car. More

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Great overall experience Terry and the team were very helpful and friendly. This is my second car from Colonial West Chevrolet. They did everything to get me the best deal. I Terry and the team were very helpful and friendly. This is my second car from Colonial West Chevrolet. They did everything to get me the best deal. I love my 2015 Trax. More

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2016 chevy cruze Went in to trade in my car and purchase a used car.Everyone in the dealership was so pleasant and helpful.My salesman was Chris Johnson who was fantas Went in to trade in my car and purchase a used car.Everyone in the dealership was so pleasant and helpful.My salesman was Chris Johnson who was fantastic to deal with throughout the whole experience.Geno was a huge help as well as Carlos with the financing.The service department was also fast and efficient.I would highly recommend Chevy Colonial West.They installed new tires on the car without me even asking to make sure me and my daughter were safe.To me that says a lot right there!Five star rating all day every day!!!Thanks again for everything guys! More

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Best dealership I bought my 4th vehicle from colonial west chevrolet in Fitchburg Ma. My experience has always been great. Great customer service, great service depar I bought my 4th vehicle from colonial west chevrolet in Fitchburg Ma. My experience has always been great. Great customer service, great service department, very clean dealership and everyone is friendly. More

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Excellent customer service. They treated me like I was their only customer. They even delivered my new truck to my place of employment. Can't say enough !! I recommend them to ev They treated me like I was their only customer. They even delivered my new truck to my place of employment. Can't say enough !! I recommend them to everyone I know More

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Silverado I walked onto the lot a day after the holiday and was greeted by a service tech, I believe his name was Eric. He told me where to.park was very kind a I walked onto the lot a day after the holiday and was greeted by a service tech, I believe his name was Eric. He told me where to.park was very kind and helpful and got a sales consultant out to help me with whatever I needed. Sean was the sales consultant who came out, greeted me and was very professional and helpful. We went over several options and realized buying a.new truck was not in my price range. On the weekend I emailed Sean about leaving a truck and he helped find me a great truck. We worked out a price range that was doable for me and I've never been happier in my new truck. Sean was professional, courteous and not pushy which made me want to come back and deal with him. Overall great experience and I'll be recommending Sean from Colonial West of Fitchburg for everyone who asks about my new truck! Thanks again. More

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New car sales Luke was very pleasant to deal with. Followed up on all questions I had during transaction. Would highly recommend. All the people at dealership were Luke was very pleasant to deal with. Followed up on all questions I had during transaction. Would highly recommend. All the people at dealership were great people to deal with More

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Great experience!! From the moment we walked into the showroom we were treated like family! We test drive several vehicles and our salesman was patient and extremely hel From the moment we walked into the showroom we were treated like family! We test drive several vehicles and our salesman was patient and extremely helpful! He checked incoming inventory and found us exactly what we were looking for! More

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“Doesn’t care if his ads are accurate or not” -Gino I contacted them about a vehicle listing I saw on Autotrader and their own website. The actual price they quoted turned out to be $15,000 more than wh I contacted them about a vehicle listing I saw on Autotrader and their own website. The actual price they quoted turned out to be $15,000 more than what is listed on either website. I pointed out the inaccurate listing and ask them if they had any intention of removing or correcting it, they said they don't care if it's inaccurate, and they were very rude. It appears they are unconcerned with their own errors or worse trying to pull a bait and switch. More specifically they were selling a vehicle with a bunch of options clearly listed and pictured in the description under the price listed. They stated that "the listing was not inaccurate because you could buy that vehicle without the options for the price listed." All I asked was that the listing was corrected or removed and they were rude to me and said it was an accurate listing. All they had to do was correct the ad and I would not be posting a negative review. More

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You CAN Always Go Back Home!! My 1998 Chevy Malibu LS was on it's last legs and I knew I had to get another vehicle quickly. I went to a few other dealerships but they did not off My 1998 Chevy Malibu LS was on it's last legs and I knew I had to get another vehicle quickly. I went to a few other dealerships but they did not offer much of a selection and I had a make and model in mind. I said, I'll go back to Colonial West where I got my Malibu that has served me well for 17 years. While we were looking at the many Chevy Equinox vehicles on the lot, this nice young man approached us and asked if he might be of assistance... his name is Sean Salem and he was professional, helpful and knowledgeable as well as ambitious. Once I made a selection that same day, he helped me through the process every step of the way. Once it came time to do the papwerwork ansd financials, I was pleasantly surprised to find out that the young salesman who sold me my Malibu was now the Service Manager of the dealership Geno Neagle. It was great to see him again and to have him be a part of my second purchase as well. I cannot say enough good things about Sean, Geno and the rest of the team at Colonial West. It is really true that You Can Always Go Back Home...I'm glad I did because I found just what I was looking for and I am grateful. Oh yes, special Thanks to John Lane for getting my inspection facilitated and the seat belt extender for my brother. Thanks also to the Service Department. Thanks so Much for everything Sean and Geno GOD Bless More

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