Edison DaCosta
Edison DaCosta at Colonial West Chevrolet of Fitchburg

Edison DaCosta

Service Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

Contact Me
4.9
352 Reviews

Dealership Experience

24 yrs, 10 mos

Industry Experience

30 yrs, 10 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.9

352 Reviews

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352 Reviews of Edison DaCosta

September 18, 2026

Dealership Rating
Employee Rating

I have used them for a few years always excellent service . Never have any problems no surprises More

by Srx017
Service Price Transparency
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Recommend Dealer
Yes

September 14, 2026

Dealership Rating
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Awesome. It was good to see the video walk through from the service tech. Was not expecting that. I was very impressed with the service all around. More

by RPEZZEE
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

Sep 14, 2026

Colonial West Chevrolet of Fitchburg responded

Hearing that you appreciated the video walk-through means a lot to our service team. We’re glad you found the service on your Chevrolet Trailblazer impressive all around. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

September 09, 2026

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Service was done in a timely manner. I didn’t care for a video that said it was Edison and it was not a video of our vehicle. I assumed it was going to show me thing about our truck , More

by gmomtlc4
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for taking the time to share your feedback. I’m glad to hear that your service was completed in a timely manner. I also understand your frustration with receiving a video that was not specific to your truck. Your feedback is important to us, and I’ll certainly consider your comments as we continue working to improve the service experience at Colonial West Chevrolet of Fitchburg. If you have any additional questions, concerns, or suggestions, please don’t hesitate to reach out to us directly. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

September 04, 2026

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Great convenient service performed on what was needed for my vehicle. Thank you Colonial West! More

by phildtcurtin
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Recommend Dealer
Yes
Sep 04, 2026

Colonial West Chevrolet of Fitchburg responded

We’re glad the service on your Chevrolet 1500 was convenient and covered exactly what you needed. Knowing that the service met your needs means a lot to our team. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

September 03, 2026

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Service appointments at Colonial West are always a breeze. Oil changes and tire rotations are less expensive than the quick change stores. More

by Pierre
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Recommend Dealer
Yes
Sep 03, 2026

Colonial West Chevrolet of Fitchburg responded

We’re glad the service on your Equinox stays both seamless and budget-friendly. Knowing you found our oil changes and tire rotations more affordable than quick-change shops is rewarding. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

August 16, 2026

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Recently purchased a 2017 Nissan for my son. Had an issue with the window weatherstripping so brought the vehicle in for service. Edison handled the issue quickly and had me ba k on the road wit More

by BruinsFan15
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Recommend Dealer
Yes

Other Employees Tagged: John Lane

Aug 16, 2026

Colonial West Chevrolet of Fitchburg responded

Prompt and reliable repairs are at the heart of how our service department operates. Hearing that Edison fixed the weatherstripping on your Nissan Sentra and had you back on the road in under an hour means a lot to our team. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

August 07, 2026

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We havevbeen using the service at Colonial West for years and the provide excellent and honest work. Very kind and knowledgeable More

by robertatibbetts45
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Recommend Dealer
Yes
Aug 07, 2026

Colonial West Chevrolet of Fitchburg responded

After years of trusting our service department for your Buick Encore, hearing that our honest work and friendly expertise continue to meet your expectations means a lot to our team. We’re glad each visit has felt welcoming and professional. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

August 01, 2026

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I've had some terrible experiences with other dealership, but everyone I've worked with at colonial has been great. Pam in the service department is wonderful and so are Edison and Jacqueline. Shelby in sale More

by mammajamma321
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan, Pamela Bussiere , shelby

Aug 01, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear Pamela, Edison, and Jacqueline made your Chevrolet Spark service visit a positive experience. We’re glad the sales team provided a relaxed, no pressure environment. Thank you for recommending us and we look forward to helping with any future vehicle needs. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

July 30, 2026

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Great dealership from sales. Rob Dodd right into the service department. Scheduled oil change. Entire rotation. Always up to par More

by stephentirish
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Recommend Dealer
Yes
Jul 30, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your review, Stephen! I’m thrilled to hear that you had a great experience at Colonial West Chevrolet of Fitchburg and that Rob provided excellent service. I appreciate your trust for your oil change and tire rotation. Looking forward to seeing you again for your next service! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 25, 2026

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Edison, Jackie and Chris were especially accommodating. Brought my vehicle in for a routine maintenance visit, all work was performed on time at a reasonable price. More

by BruinsFan15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful feedback! I am glad Edison, Jackie, and Chris were especially accommodating during your routine maintenance visit. We always strive to perform our work on time and at a reasonable price here at Colonial West Chevrolet of Fitchburg. We look forward to seeing you again for your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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