Edison DaCosta

Colonial West Chevrolet of Fitchburg responded

Thank you for entrusting the service on your Silverado 1500 to our service department for over a decade. Knowing we’ve earned your trust for all these years means a great deal to our team. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Mike! I’m thrilled to hear that your experience with our service department at Colonial West Chevrolet of Fitchburg was pleasant and efficient. It's great to know you found the check-in process quick and the waiting area comfortable. I appreciate your feedback, and we look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Tom, thank you for your kind words! I’m delighted to hear that you had an awesome experience with our service at Colonial West Chevrolet of Fitchburg. We are committed to making everything easy and convenient for our customers, and I appreciate you choosing us as your go-to place. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! I’m happy to hear that you received a courteous and thorough explanation of your car's service needs. Edison appreciates the shout-out, and I’m glad he could assist you. We look forward to seeing you again at Colonial West Chevrolet of Fitchburg for any future needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! I’m glad to hear that your experience at Colonial West Chevrolet of Fitchburg met your expectations and that you enjoyed our hospitality. We strive to make the process as easy and pleasant as possible. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! I appreciate your loyalty to Colonial West Chevrolet of Fitchburg and am pleased to hear that you've consistently received excellent service without any surprises. We look forward to continuing to serve you in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

Hearing that you appreciated the video walk-through means a lot to our service team. We’re glad you found the service on your Chevrolet Trailblazer impressive all around. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Colonial West Chevrolet of Fitchburg responded

Thank you for taking the time to share your feedback. I’m glad to hear that your service was completed in a timely manner. I also understand your frustration with receiving a video that was not specific to your truck. Your feedback is important to us, and I’ll certainly consider your comments as we continue working to improve the service experience at Colonial West Chevrolet of Fitchburg. If you have any additional questions, concerns, or suggestions, please don’t hesitate to reach out to us directly. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Colonial West Chevrolet of Fitchburg responded

We’re glad the service on your Chevrolet 1500 was convenient and covered exactly what you needed. Knowing that the service met your needs means a lot to our team. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Colonial West Chevrolet of Fitchburg responded

We’re glad the service on your Equinox stays both seamless and budget-friendly. Knowing you found our oil changes and tire rotations more affordable than quick-change shops is rewarding. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com