"This the second time I have bought a truck from Bill..."
This the second time I have bought a truck from Bill McMahon. I will return to him again. He is a honest sales man. I have been to a lot of dealerships he is the best so far. He makes me feel almost if I was the the owner of colonial west. Great job.
"Everyone at Colonial was friendly, helpful and efficient...."
- Sandi Favreau
Everyone at Colonial was friendly, helpful and efficient. Bill listened to what I was asking for and he made it happen. He was knowledgeable about the vehicle I was purchasing and made sure I was able to ask any questions about the vehicle and made me feel comfortable driving the vehicle off of the lot. I would recommend Bill and his team to everyone. They were all great.
"Great help in purchasing my vehicle / definite asset to..."
Great help in purchasing my vehicle / definite asset to the dealership- will come back and recommend as top notch . Great selection and superior service department as well
- Scott walters
This review is long overdue. A couple of months ago after months of shopping, I settled on a brand new Colorado ZR2 From Colonial West. It would be difficult to single out one person from this dealership that made the experience so good. Several members of the sales team got involved to make sure everything went smoothly, efficiently and quick! Everything from the price, to the things they promised and two members from the service department that took the time to review the complex features of the truck was better than expected. They have that small town dealership feel that blows away the monster dealerships. I highly recommend them.
"New car sales"
- Car sales
Luke was very pleasant to deal with. Followed up on all questions I had during transaction. Would highly recommend. All the people at dealership were great people to deal with
- Senior Lady
Luke Martin was the sales associate who worked with me when the lease on my 2016 Chevy Cruze was coming to end. He was very professional and helpful as I explored whether to buy it or get a new Cruze. He patiently explained the features of the 2018 Cruze during the test drive we did. I liked the improvements made to the new Cruze inside and the back-up assistance camera. Thanks to Luke giving me his time and patience, I chose to get the 2018 Cruze. On the day I went to finalize the paperwork, Luke, John Lane, and Carlos Silvera worked with me. Since I am a physically-challenged senior citizen, I very much appreciated their kind attention. John took care of transferring the plates and the insurance for me. Luke took my new car to the service dept. to be inspected. Afterwards, Luke sat in the car with me so I could practice some features I needed help with and try using the back-up camera. I really appreciated that as I am somewhat of a technophobe! He told me to contact him any time I have a question or need help. He sure went above and beyond in helping me get a new car! He was great!
Other Employees Tagged:
, Carlos Silvera
Their service department kept our 2004 Chevy Cavalier running for more than a decade. Then when it was finally time to let that car go, buying a new vehicle (we got a 2016 Cruze) was a painless experience - and we still go to that service center, they've been nothing but great to us for years now.
"Oil change and tire purchase"
I have gone to Colonial numerous times and each time I found it to be a pleasant experience. Staff is helpful and courteous and honest.
Other Employees Tagged: