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Edison DaCosta
Edison DaCosta at Colonial West Chevrolet of Fitchburg

Edison DaCosta

Service Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

Contact Me
4.9
327 Reviews

Dealership Experience

24 yrs, 6 mos

Industry Experience

30 yrs, 6 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.9

327 Reviews

Write a Review

327 Reviews of Edison DaCosta

May 01, 2026

Dealership Rating
Employee Rating

I made my appointment They checked me in They called when the truck was done Who could ask for anything more More

by Lance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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May 01, 2026

Colonial West Chevrolet of Fitchburg responded

Thanks for the five-star review. We’re pleased the appointment, check-in and notification for your GMC Sonoma went smoothly. We look forward to helping you again. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 29, 2026

Dealership Rating
Employee Rating

They were able to get my car done before noon even after they said it could be there all day! I was pleasantly surprised! They were also able to do an oil change! How convenient! Thanks! More

by S_wiseman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angie Shepherd

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Apr 29, 2026

Colonial West Chevrolet of Fitchburg responded

It’s great to hear your Cadillac XT4 was ready before noon and that the oil change fit into your day so smoothly. Edison will be happy to know you found our service convenient. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 28, 2026

Dealership Rating
Employee Rating

I would have liked an itemized bill and also my address us the wrong town it should read Lunenburg, MA. 01462. Thank you. More

by sharkey68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Apr 28, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback. I appreciate your input regarding the itemized bill and the address correction. Please reach out to me directly at Colonial West Chevrolet of Fitchburg so we can assist you further with these concerns. I value your business, and we're here to help. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 24, 2026

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Employee Rating

The service staff at Colonial are so attentive and professional! I feel taken care of every time I bring my car in. More

by courtney.sousa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan

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Apr 24, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for the 5-star review. We’re glad our service team has been attentive and professional in caring for your Chevrolet Equinox each visit. We look forward to taking care of you again. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 23, 2026

Dealership Rating
Employee Rating

I scheduled an appointment with Shelley. I had an issue with my vehicle, Shelley scheduled me in and informed me through throughout the day. Excellent customer service. Thank you, Coloni More

by Pj16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Apr 23, 2026

Colonial West Chevrolet of Fitchburg responded

We’re pleased to hear that Shelley arranged your appointment and kept you informed throughout the day. We’re glad your Jeep Grand Cherokee issue was handled smoothly. Feel free to reach out anytime you need assistance. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 22, 2026

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Employee Rating

Great place to buy a new or used car. Very friendly people that go out of their way to service you. More

by MaryTestamary9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Shepherd, Pamela Bussiere

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Apr 23, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Mary! I truly appreciate your kind words about my team at Colonial West Chevrolet of Fitchburg. It's our goal to provide friendly and exceptional service to all our customers. We look forward to seeing you again for your next vehicle purchase! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 21, 2026

Dealership Rating
Employee Rating

Edison is all ways very accommodating each time I come for service. Also I’m very impressed with how immaculately clean and orderly the whole dealership is. You come to the dealership and most of the empl More

by Dick Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Tania Audet, Jeff Chandler, Pamela Bussiere, Shelley Dupre

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Apr 21, 2026

Colonial West Chevrolet of Fitchburg responded

It’s fantastic to hear Edison provides accommodating service at every visit and that our facility’s cleanliness impresses you. Knowing our team greets you by name and asks about your Chevrolet enriches our connection, and we look forward to welcoming you back soon. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 21, 2026

Dealership Rating
Employee Rating

Excellent service and Pam B makes checkout easy & is a great person that explains everything! I will always return to Colonial West for all my service needs More

by Angelbymyside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

Report | Print
Apr 21, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words. We’re glad Pamela made checkout smooth and explained everything clearly. We look forward to caring for your Chevrolet Tahoe again. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 20, 2026

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Employee Rating

Always a pleasure doing business with you guys everyone is professional and always has a smile thank you. More

by andykoski01473
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

Report | Print
Apr 20, 2026

Colonial West Chevrolet of Fitchburg responded

We appreciate your continued trust and are delighted that our team’s professionalism and warm smiles make each visit enjoyable. Thank you for choosing us for your Chevrolet 2500 service. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 18, 2026

Dealership Rating
Employee Rating

I had an emergency trip & colonial West got me in really quick so I could be safe. I'm very happy with the priority that they took to take care of me & my car. More

by Evie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

Report | Print
Apr 18, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for trusting us with your Chevrolet Trax on short notice during your emergency. We’re glad we could respond quickly to help keep you safe. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

Apr 19, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words, Evie! I’m glad to hear that Colonial West Chevrolet of Fitchburg was able to assist you quickly during your emergency. Your safety is my priority, and I appreciate you taking the time to share your positive experience. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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