Geoff Kuitert | Page 29

Service was fast and completed as promised,always friendly and helpful. Handled extra checks and repairs on the spot explained and finished jobs quickly and p was fast and completed as promised,always friendly and helpful. Handled extra checks and repairs on the spot explained and finished jobs quickly and properly. More

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Service completed I brought my vehicle in twice for unrelated service needs. I was impressed by the appearance of the facility, (the waiting area is very comfortable), I brought my vehicle in twice for unrelated service needs. I was impressed by the appearance of the facility, (the waiting area is very comfortable), the staff were friendly, courteous, and knowledgeable. The work was completed as scheduled and I am satisfied with the quality of the parts and workmanship. If the need arises I will definitely bring my vehicle back to Summit. More

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Quick and easy with no appointment. Excellent service. Friendly employees. Service was done in a timely manner even though here were two customers ahead of me. All my oil changes are don Excellent service. Friendly employees. Service was done in a timely manner even though here were two customers ahead of me. All my oil changes are done here. More

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New Jeep Wranglert Great Service Would highly recommend Set Up appointment and had a loaner ready when I arrived Geoff was really great to work with and always very Frie Great Service Would highly recommend Set Up appointment and had a loaner ready when I arrived Geoff was really great to work with and always very Friendly and accommodating More

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recall of air bags Everyone very helpful, professional and pleasant. Vehicle done in less than an hour - appreciated vehicle being washed and cleaned inside as well. Everyone very helpful, professional and pleasant. Vehicle done in less than an hour - appreciated vehicle being washed and cleaned inside as well. Appreciated phone call on my cell when vehicle was done as we were still in town then. More

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Excellent Staff I had an oil change on Saturday, and Geoff got me in quick and was accurate on the wait that I would have. Always great customer service at Summit an I had an oil change on Saturday, and Geoff got me in quick and was accurate on the wait that I would have. Always great customer service at Summit and that's why they are my dealer of choice! More

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Excellent service I had a few things done to my truck . They did a excellent job and cleaned it up when they were done . The shuttle back and forth was nice also . I had a few things done to my truck . They did a excellent job and cleaned it up when they were done . The shuttle back and forth was nice also . More

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Very Pleased This was my first time ever at Summit Auto. Needed some warranty work done, spoke with Chris & Geoff who were both extremely helpful and got the job d This was my first time ever at Summit Auto. Needed some warranty work done, spoke with Chris & Geoff who were both extremely helpful and got the job done. Thank you guys for dealing with the "warranty inspector"! Julie was also very helpful! More

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Jeep warranty repairs Summit's service department continues to do an excellent job of resolving warranty repair issues with our Jeep Grand Cherokee. They are easy to work Summit's service department continues to do an excellent job of resolving warranty repair issues with our Jeep Grand Cherokee. They are easy to work with and very helpful dealing with JEEP with our issues, including providing us a loaner during repairs. More

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Warranty repair and oil change I have a 2013 wrangler that needed warranty work on the the top. Part was a 4 day order which left me stuck with the top down, luckily I had a vehicle I have a 2013 wrangler that needed warranty work on the the top. Part was a 4 day order which left me stuck with the top down, luckily I had a vehicle to borrow due to the cold and rainy weather. When I dropped off I pulled in front of the garage door that said on the door to pull up to for service and was told I couldn't park here and had to move it. Went to the counter and the guys behind the counter were great, very helpfully and plesent. I originally brought it in for the warranty repair and asked if they had time to change the oil and rotate the tires and was adevised they would make sure to get it done for me. As I was leaving I said that the coolant was low and was assured that all fluids were checked. I picked up my Jeep and once again the guys behind the counter were very nice. I drove my jeep for the next 2 days and it seemed like the top was louder than normal but passed it off as I was driving a vehicle for the first part of the week with a hard top. Saturday came and I drove in the rain and water was getting in. Came home pulled the top back and found the ropes I used to hold the broken top down were still there causing the side latches not to latch, and found the extra wind noise went away after the ropes were removed and latched properly. Now that I'm not to confident in the work performed I checked the fluids to find that the antifreeze was still low, checked the oil and luckily it was full and appeared new. My confidence in the service provided in my last few visits has steadily dropped. Once again, the counter service is great, but the actions taken for the the service itself is questionable. More

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