Geogie Ricketts | Page 15
Assistant Service Manager
Frankfort Toyota
1001 Leestown Road
Frankfort, KY 40601
157 Reviews
Write a Review157 Reviews of Geogie Ricketts
July 24, 2013
This is a dealership that prides itself on making your service as pleasing as possible. I cannot think of one thing that could be done better. Great folks in a great place. They treat you right. Even the service as pleasing as possible. I cannot think of one thing that could be done better. Great folks in a great place. They treat you right. Even the ones who did not wait on me (Sammy, Beth, Skeet and Jack) went out of their way to be friendly and welcoming. This is not your typical dealership! More
July 18, 2013
This was my 4th trip to have the 3rd set of brake drums installed, but they have worked with me to make them right, so hopefully this heavier set will be what I need to have a smooth stopping experience. W installed, but they have worked with me to make them right, so hopefully this heavier set will be what I need to have a smooth stopping experience. We'll know in a couple weeks, I suppose. Anyway they have been good to work with and have a wonderful waiting area! More
July 11, 2013
We have buying our family cars from Skeet Tuttle for 23 years.Fourteen years at Glenn Toyota.All of our experiences with sales and service have been outstanding.Great small town treatment!!Eric Clark is a years.Fourteen years at Glenn Toyota.All of our experiences with sales and service have been outstanding.Great small town treatment!!Eric Clark is a great asset to the company and the Frankfort community. . More
Other Employees Tagged: Skeet Tuttle, "Elvis" Scott Davis , Doug Doris, Eric Clark
July 10, 2013
I deal with Glen Toyota service on a regular monthly basis as I am in charge of vehicle maintenance for 3 of our Toyota Sienna vans. I really like the customer service department here - all reps are fr basis as I am in charge of vehicle maintenance for 3 of our Toyota Sienna vans. I really like the customer service department here - all reps are friendly, knowledgable and helpful; however, in my experience, Georgie goes above and beyond with assisting. She assists in assuring my vans are serviced and out the door properly maintained with timely,efficient service. She is good about informing of actual scheduled maintenance needs and not over-recommending too many "un-needed" services just to make a buck. She always explains when I ask why a specific service is needed, etc. Last year, she went out of her way to check if Toyota could price match a set of 4 tires so we as a nonprofit business could keep our costs down while going through my preferred service vendor, Glen Toyota - she did so. She accomodates the smallest worry with the vehicles - lots of times that has been just resetting a button, quickly inserting a seat, tire pressure check, etc. I recommend people to use Glen Toyota Service because of Georgie and Beth. Thank you. More
July 10, 2013
I had my 2012 Toyota Camry in for 15,000 mile service. Everyone was very nice and cheerful. I had a question about the mileage number on the service sticker which they explained. I was shuttled to work a Everyone was very nice and cheerful. I had a question about the mileage number on the service sticker which they explained. I was shuttled to work as usual in a timely manner. In about an hour my car was ready to be picked up. When I returned to pick it up I was again met with smiling faces. More
Other Employees Tagged: Beth Kaiser, Johnny Case
July 10, 2013
I have purchased 5 vehicles from Glenn Toyota. Their service department is the best i have ever been associated with. Even if you did not purchase your car from Glenn Toyota they will take care of your service department is the best i have ever been associated with. Even if you did not purchase your car from Glenn Toyota they will take care of your toyota just like they did. Frances Thomas Frankfort Ky More
Other Employees Tagged: Skeet Tuttle, Kelly Buffin, "Elvis" Scott Davis, Beth Kaiser, Johnny Case , Doug Doris
July 09, 2013
I have been a Toyota fan for a number of years. I presently run three different Toyotas. All were purchased and only serviced through this dealership. With the friendliness and quality service tha presently run three different Toyotas. All were purchased and only serviced through this dealership. With the friendliness and quality service that I've received over the years, it is quite doubtful that I could find a better dealership to deal with. Jim Allison More
Other Employees Tagged: Beth Kaiser, Johnny Case
July 09, 2013
I love this dealership location. It far exceeds any Toyota dealership that I have ever dealt with. I am a loyal Toyota customer and have never bout any other make of vehicle. I am now on my fifth one Toyota dealership that I have ever dealt with. I am a loyal Toyota customer and have never bout any other make of vehicle. I am now on my fifth one! Georgie Ricketts is one of the best sales consultants in all my dealings. She is the epitome of customer service!! More