George Castillo
George Castillo at Big Star Cadillac

George Castillo

Certified Sales Professional

Big Star Cadillac

18100 Gulf Freeway, Building B
Friendswood, TX 77546

Contact Me
4.8
108 Reviews
4.8

108 Reviews

Write a Review

108 Reviews of George Castillo

January 13, 2026

Dealership Rating
Employee Rating

⭐️⭐️⭐️⭐️⭐️ George at Big Star Cadillac made buying a car from out of state feel suspiciously easy. Like… “am I missing something?” easy. Spoiler alert: I wasn’t. From day one, the communication was rock- More

by Cody
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joel Olivares

Jan 13, 2026

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

January 12, 2026

Dealership Rating
Employee Rating

Great experience working with George! He was knowledgeable, professional, and never pushy. Looking for a great car-buying experience, highly recommend George. More

by svmlcp03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 12, 2026

Big Star Cadillac responded

Thank you so much for your kind words and 5-star rating. We truly appreciate you taking the time to share your positive experience. We strive to provide excellent service, and your feedback is invaluable.

January 09, 2026

Dealership Rating
Employee Rating

George helped me with the purchase of a car from Big Star. Everything about the process was A+, and we were able to align on terms quickly. I wish I’d known about George and Big Star earlier and already More

by maxt12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Benito Sanchez

Jan 09, 2026

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

January 09, 2026

Dealership Rating
Employee Rating

I contacted Big Star for a car I was interested in. Benito was the person who helped me and I’m glad we got to connect. We aligned on fair terms quickly Big Star provided a very smooth, low-stress buyi More

by maxt12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Benito Sanchez, Joel Olivares

Jan 09, 2026

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

November 30, 2025

Dealership Rating
Employee Rating

Slow to respond and missed a golden opportunity with a cash customer. Yet hear they are weeks later still holding the car. Fri, o already bought another at a much better price More

by don92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 04, 2025

Big Star Cadillac responded

Thank you for allowing us the opportunity to be of service to you and for taking the time to provide feedback. We sincerely apologize for the frustration this caused. We regret that this to a missed opportunity and that you found a better option elsewhere, as securing the right vehicle for our customers at the best value is our primary goal. We understand your concern and we appreciate you bringing this to our attention so we can improve our processes going forward.

November 03, 2025

Dealership Rating
Employee Rating

Great experience! Everything was done via phone & online. Was little more work with doing everything online, but it was better for me. More

by AJWILLIAMS1018
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica

Nov 03, 2025

Big Star Cadillac responded

Thank you so much for your 5-star review! We truly appreciate your kind words and are thrilled you had a positive experience with Big Star.

October 16, 2025

Dealership Rating
Employee Rating

George Castillo was very responsive and easy to work with. The team took great care of me as I drove from Michigan to complete my vehicle purchase. More

by Bobby Jefferson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica, Kelly Wilson

Oct 16, 2025

Big Star Cadillac responded

We truly appreciate your kind words and your entraordinary efforts to do business with us in Texas. We are thrilled you had a positive experience with Big Star.

October 14, 2025

Dealership Rating
Employee Rating

We loved our experience with George. He even let us see HIS car! He’s awesome. We left thinking that perhaps we couldn’t get the deal to work. But he must have worked in his sleep to fin More

by misslayle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Angela Davis

Oct 15, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

August 05, 2025

Dealership Rating
Employee Rating

I’m so grateful to have worked with George. He was very informative and made the process of leasing a vehicle so smooth. More

by monique_hillery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Mujica, Nina Diaz

Aug 05, 2025

Big Star Cadillac responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

July 24, 2025

Dealership Rating
Employee Rating

Great guy. Very knowledgeable. Energetic, helpful , funny , polite and patient. Willing to go the extra mile. More

by ERNIE.LONG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 25, 2025

Big Star Cadillac responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

1
...

Dealership Inventory (422 Vehicles)

new 2026 Cadillac CT5 car, priced at $44,943
2026 Cadillac CT5
new
Summit White exterior
Automatic
Rear-wheel Drive
new 2026 Cadillac Escalade ESV car, priced at $97,214
2026 Cadillac Escalade ESV
new
Vibrant White Tricoat exterior
Automatic
Rear-wheel Drive
new 2026 Cadillac XT5 car, priced at $69,563
2026 Cadillac XT5
new
Crystal White Tricoat exterior
Automatic
All-wheel Drive
new 2025 Cadillac CT4 car, priced at $46,240
2025 Cadillac CT4
new
Summit White exterior
Automatic
Rear-wheel Drive
new 2026 Cadillac XT5 car, priced at $61,743
2026 Cadillac XT5
new
Radiant Red Tintcoat exterior
Automatic
All-wheel Drive
new 2025 Cadillac CT4 car, priced at $50,935
2025 Cadillac CT4
new
Black Raven exterior
Automatic
All-wheel Drive