"Exceptional honest experience!! "
Would recommend this dealership over and over again. The BEST!!! Jake, George and Darren make it a seamless & stress-free purchase! They ALL sincerely care about their customers experience and they couldn’t have done anything more to make it better!
" " New car purchase No dealership games ""
- out of town Joe
I was out of town and looking to replace one of my vehicles I was looking for a new VW. I live in one of the southern suburbs of the Twin Cities I was on the internet and hit all VW dealers in Minnesota after looking at inventories and pricing I nailed my selection down to two cars. I made the phone calls to the dealer ships that had the car I was looking for. I definitely liked the response I received from Jake I explained my situation mentioned that I was out of the country and asked if my son could stop by and review the car. I asked Jake to get back to me with an out the door price taxes, license, doc fees, ect. When he did nothing changed except I ended up with a better deal than I thought ,nice surprise. It a quick ride from the suburbs of Minneapolis Saint Paul to Albert Lea (No heavy traffic). I also talked with George the dealership manager who called me to see if I had any questions what a team. I have purchased many new cars in my life time this was by far the best new car purchase experience that I have ever completed. I will be back and I highly recommend this dealership .
"Our car buying experiance was excellent, "
Since interested in buying a car Mat went way out of his way in sending me pic. on what I was interested in no pressure on use what so ever which I really liked ,got a bit disappointed because I was not going to be able to get the Rogue we wanted but Danielle Kiefer helped use way beyond what I believe a person should . Greatly thankful first from my Lord and savior and second the lord put wonderful people in our path. Special thanks to George Gonzales , I'm not very Bluetooth smart and his help was very understandable . Thank you again and I would highly recommend this auto center to my friends.:) or anyone else
"Excellent Sales Experience"
- Excellent Sales Experience
The experience was excellent. George Gonzales and Aaron McVicker were very professional. They presented us with a vehicle we "wanted" vs trying to talk us into a vehicle that had options that we didn't care for - most likely would not use - but had to pay extra for. They also gave the 1.9 % financing right away - instead of the higher percentage that a previous dealer had presented.
I was in a unique situation with this dealership where the original deal and terms agreed upon with the vehicle I wanted didn’t work out due to a honest mistake. The dealership could have taken advantage of me, but were upfront and honest and fixed the honest mistake and were able to give me everything agreed upon and some extras because of the mistake. Thanks to George and Danielle for making it happen, a special thanks to Danielle for being knowledgeable about the financial and extra warranties portion a great help to me. Thank you!
Other Employees Tagged:
Just bought my third vehicle from Dave Severson, Aaron was my salesperson along with George who was the “money guy”, and Danielle who did our paperwork .. I can’t say enough about the three of them, they are such amazing young people!! I found them to be efficient, upfront and overall just plain fun to be with !!! I have, and will Continue to send any business their way that I can. Thank you for a great day, Chuck and Dale Hamsmith .
- Jerod Wolff
My wife and I are expecting our first child in April, so we were looking to replace her sedan with an SUV to better accommodate our growing family. I submitted a request online in regards to my needs and received a call shortly thereafter. Aaron McVicker got to work immediately and took the details of my situation into consideration. After getting a good idea of the financial picture via phone, I went to see Aaron, George, and Darren the same day of my initial request and drove away in a new 2018 VW Tiguan.
It's clear these guys are there to help the customer. They showed patience, appreciation, and most importantly great empathy. I'd absolutely do business with the team at Dave Severson Auto Center again.
"Amazing, enjoyable with no pressure sales "
- happy ellisons
After a few dealership stops we decided to visit with the folks at Syverson's.
Jake was very helpful and offered some great vehicle suggestions based on our requirements.
George was able to get us the payment we requested and helped us to understand the return process of our Ford lease.
Danielle was probably the best finance person we have used in all our vehicle transactions.
Plus she steered us in a new insurance direction - Very happy with the tip.
These folks went out of their way to see to it we were satisfied.
Aaron McVicker was my salesman and he was awesome!! He answered all my questions and took care of all my concerns. I understand he’s only been with the dealership a short while, you could have fooled me because he was very good at what he does.
"Didn’t think I could get a car but they pulled through "
- First time buyer
Went in thinking getting a new car with low miles was possible. Heather gave told me everything I needed to have before coming in and I didn’t have to make several trip thanks to her. They came back and told me I could get approved for financing. I don’t have the greatest credit so payments were a lil higher than I wanted but I’m just thankful I was approved and was able to take home the car I wanted. Thank you to the staff, and I will be returning to upgrade in the future.