George Hartley | Page 7

George is a great salesman and has become a good friend. Ford company was obviously very slow in production but the dealer had their hands tied. Ford company was obviously very slow in production but the dealer had their hands tied. More

by danchristianson46 Verified Customer Verified Customer

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Everyone is very friendly and will help anyone that asks or looks like they need help or looks like they need help More

by justice116 Verified Customer Verified Customer

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Came to look at trading in my Ford escape to get a truck. Explained the parameters that I needed to be met, and was told that I need to be flexible. Was shown multiple different trucks, but each time I wante Explained the parameters that I needed to be met, and was told that I need to be flexible. Was shown multiple different trucks, but each time I wanted to move forward with a truck Something Happens to where we cannot move forward with it. There was always something wrong with the truck I wanted to move forward with so the truck cannot be selected. Allowing flexibility when looking for a vehicle and still being told I’m not being flexible enough. Felt pushed into having my credit run, I allowed it. Explaining that I cannot have a cosigner or put money down I was told that was no problem. But every single vehicle that my credit was run for I was told that I needed a cosigner or to put money down. I felt like I was not listened to and was pushed towards getting a particular truck I didn’t care for and which even then I was not able to get. I explained to the sales rep that this is what I was afraid of. Having my credit run for no reason and not being able to get a vehicle. and all I was told was sorry that’s how we do things. I was told Tenvoorde helps and works with people no matter what to give the best customer service and to gain a customer for life, but I kept being strung along on a chase that there was no happy ending to. I was never really given any updates unless I asked, and I felt like the only thing that mattered was the sales rep making commission on a particular vehicle along with the person in charge of the financing and Not trying to give the best customer service and do what’s needed for a customer. More

by eeldude18 Verified Customer Verified Customer

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Our sales person George Hartley was outstanding! He went over & beyond to help us & was Very Polite! He went over & beyond to help us & was Very Polite! More

by BTGODDING Verified Customer Verified Customer

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Always work hard to find the best finance deal. they are great at answering all my question and don’t make me fell like I am a pain in the butt. they are great at answering all my question and don’t make me fell like I am a pain in the butt. More

by D.Elling Verified Customer Verified Customer

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Great service and super friendly to work with! ! George completed our two car purchase without any time consuming issues. ! George completed our two car purchase without any time consuming issues. More

by WENDYHENAGIN42 Verified Customer Verified Customer

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George is awesome to work with. Will definitely go back to George when we buy again. to George when we buy again. More

by SAMLIEBL523 Verified Customer Verified Customer

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Easy to work with when ordering a truck. Delivery was on time per estimate. Thanks. time per estimate. Thanks. More

by gnelsonmn Verified Customer Verified Customer

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The Sales people are very knowledgeable, financial department is very welcoming even for those with little credit history. I would definitely come back again to buy a vehicle from Tenvoorde. department is very welcoming even for those with little credit history. I would definitely come back again to buy a vehicle from Tenvoorde. More

by seitzaaron22 Verified Customer Verified Customer

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Easy to work with. Would have liked a better understanding of the difference in Ford's Extended Warranty, Premium Care package and Ford's Vehicle Service Contract. Are they all the same? It' understanding of the difference in Ford's Extended Warranty, Premium Care package and Ford's Vehicle Service Contract. Are they all the same? It's the only thing I haven't made a final determination on. More

by shortytoo Verified Customer Verified Customer

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