George May

Bill was an amazing sales associate. It felt like he really cared about US. Took the time to understand our needs and not push us into anything. Could not be more happy about our experie It felt like he really cared about US. Took the time to understand our needs and not push us into anything. Could not be more happy about our experience and I’m actually looking forward to doing more business with Bill and the Beaver team in the future. More

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From the moment we arrived at the Dealership we were met with friendly and helpful staff. I've been searching for the "perfect" truck that met all my needs and I found it at Beaver Toyota !! George and Jerr with friendly and helpful staff. I've been searching for the "perfect" truck that met all my needs and I found it at Beaver Toyota !! George and Jerry set me up with the ideal sales person, Ned !! His quick wit matched my personality and we connected instantaneously !! Ned was AMAZING !!! Ned has the perfect balance of knowledge and humor, he ABSOLUTELY made our purchasing experience stress free. WE couldn't be happier with our experience!! Tony M. More

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Be very careful 1. Arbitration clause 2. Read everything especially the 30 days return policy 3. Be sure not to be combative or say anything that they that they conside Arbitration clause 2. Read everything especially the 30 days return policy 3. Be sure not to be combative or say anything that they that they consider offensive. 4. Questionable dealer practices with dealer options pre installed. This is a faith based organization, truly doubt there integrity. Loan application submitted for alleged different xxxxxxxx xxxxxxxx using an old credit application a month after the purchase of the Toyota Pruis Prime with my social security number without my authorization, subsequently sent to a several loan brokering companies, requesting proof of income, insurance, address and other personal items (Still working through that). As a result, my credit score dropped 89 points, and remained even though xxxxxxx had to have someone write a letter to all three credit bureaus advised them to remove the inquiry because it was an incorrect credit application submitted. That is why we always use xxxxxx credit. On July 03, 2019, xxxxxx xxxxxxx stated we could be arrested and charged with a felony, accused us for not paying a $3000.00 down payment. We actually paid in cash. Gccccc corrected the problem with the paperwork. It was on the Toyota Prius. Were you aware of these issues, this could have been a huge fraud issue and lawsuit. Attached screen shot that we received from Lxxxx xxxx from your Legal Department. (See Screen shots) A sample review from a customer on Aug 06, 2025, last paragraph could be considered physical altercation by the management . During the meeting, I began explaining the issues and mentioned that I had video documentation on my phone. While speaking, I was repeatedly interrupted by the overall service manager, who disputed my account and forcefully yelled STOP at me multiple times. He removed his glasses, pointed them at me in a threatening manner, and falsely accused me of pointing at him. I remained calm and asked him to address me respectfully, but he continued his aggressive behavior. At one point, my wife politely requested he say Excuse me before interrupting again. His response was to stand up, wave his hand in her face, and angrily shout at her to Stop and shut up. He then yelled that they would not service our vehicle any further and ordered us to leave, stating he would retrieve the vehicle himself. Once he left the room, we tried to regain composure and continue the discussion, but moments later he returned and, without warning, threw the car keys at me, striking me in the left arm.(Physical Assault) The salesman, service advisor and the GM gave me their own personal cell phone numbers. I let the Service lead use my Polaris Slingshot. GM failed to take into account cards, cheese and wine and good review. Over several years. Because of my attitude I was accused of repeated pattern of verbal attack. We all get attitudes when dealing with car dealers While we value all of our guests and genuinely appreciate long-standing relationships, the repeated pattern of contentious behavior over several years—including insults and inappropriate messages directed toward our staff, at times on their personal phones—has made it clear that continuing our business relationship is no longer feasible. We have an obligation to maintain a professional and respectful environment for our team and for all customers. Look for hidden add on especially in finance department. Our family has purchased over 11 cars from these guys. What ever you do not sign the arbitration clause agreement. It’s designed to protect the dealership. Possibility of YOU TUBE on car dealership “the shifty practices of car dealership “ first feature is Beaver Toyota we have had free lance secret shopper videos the dealership” will be produced. Also Investigative news reporting. Reviews Disclaimer H.R.5111 – Federal Trade Commission Consumer Review Fairness Act of 2016 and the First Amendment provides legal protections for leaving reviews By law FTC review must be true…I am blacklist More

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Happy customer😊. Second visit much better than the first. Rod and Christian were great Time spent could have been shorter Second visit much better than the first. Rod and Christian were great Time spent could have been shorter More

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Ned did a great job! Awesome personality, great attitude-really enjoys his job and it show in all that he does. Communication was excellent and all the members of the te Awesome personality, great attitude-really enjoys his job and it show in all that he does. Communication was excellent and all the members of the team really made you feel welcomed. Dealership facility is the nicest dealership I have ever been! It is a must stop destination on anyone’s car buying journey! Ask for Ned!!!!! More

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Very helpful in getting my needs met. Armando was amazing in handling all the ins and outs. Would highly recommend Armando was amazing in handling all the ins and outs. Would highly recommend More

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I had the most amazing experience with this dealership. From the moment I stepped on the lot till driving away with my vehicle everyone was amazing. I arrived 30 minutes prior to them closing and they s From the moment I stepped on the lot till driving away with my vehicle everyone was amazing. I arrived 30 minutes prior to them closing and they still went above and beyond to get my deal closed. The entire staff were wonderful to work with! I highly recommend this dealership to anyone looking to purchase a vehicle. They definitely know how to treat their customers, right!!! More

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Efficient, friendly, conscientious, fair, spotless as a new building should be. MUCH better experience than other dealerships. new building should be. MUCH better experience than other dealerships. More

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I was there few times and the salesman’s are very professional and willing to work with you so you can get the best deal on the car you like. I definitely recommend Beaver Toyota of St.Augustine for professional and willing to work with you so you can get the best deal on the car you like. I definitely recommend Beaver Toyota of St.Augustine for car purchases. Thank you Armando,Brayden and their manager for your help on my new Toyota RAV4 hybrid! More

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Genuinely attentive and thoughtful relative to our wants and needs. I highly recommend Rod Anthony. and needs. I highly recommend Rod Anthony. More

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