Dale Crosby

You cannot turn off the radio on a Subaru! You can't be trusted because you are just one of the stupid public morons. You are required to read a notice on the screen to "Be careful, obey laws You can't be trusted because you are just one of the stupid public morons. You are required to read a notice on the screen to "Be careful, obey laws, etc." Some teenage engineer at Subaru decided to make you listen to the radio blast you out of the car every time you start the car. If it's set to some dirty RAP station, you get to start your car and grab the volume control to save being embarrassed by what You're listing too. Subaru says this is normal and there is no fix. "xx" The cup holders are set so far back on the Forester model that you will have to be double jointed to get your drink. Don't even try if you're driving. The GM of this facility said he would look into the radio problem and would keep us in the loop. After a couple of calls, we never heard from him again. The service departments all over the country know about this problem but can't provide a programming fix. No Subaru ever again for us. We paid cash for our car. Once they have your money, the service disappears. Stick with Toyota or Honda. They are Japanese cars too but you have choices there. More

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The Subaru Superstore of Surprise is absolutely amazing. They are always very welcoming and make the process of buying a car very easy. They keep you informed of everything during the process and even accom They are always very welcoming and make the process of buying a car very easy. They keep you informed of everything during the process and even accommodated my kids while we were signing papers. I will always recommend them while we live in AZ. More

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So glad we found Subaru of Surprise! They treated us with respect and were fair in their trade-in negotiations. Thanks Mark, Alex and Todd for all your help and patience…We love our Outb They treated us with respect and were fair in their trade-in negotiations. Thanks Mark, Alex and Todd for all your help and patience…We love our Outback…it’s a very safe vehicle, fun to drive and all the bells and whistles play an important role in a comfortable and smooth and safe ride! The dealership appears well run and organized and they want to make sure the customer is always a priority. More

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For a wholesome and honest car purchasing experience, Tyler Hughes is the 'Sage of Subaru'. A delightful salesman who puts his customers first. Tyler works diligently to ensure that his customers' need Tyler Hughes is the 'Sage of Subaru'. A delightful salesman who puts his customers first. Tyler works diligently to ensure that his customers' needs are met while being open and transparent simultaneously. He even goes the extra mile to find alternate choices in the event that you be unhappy with stock availability. Customer satisfaction is Tyler's # 1 goal, so if you're on the market for a new vehicle, head on down to Surprise Subaru Superstore where all the staff share Tyler's modus vivendi. From the sales floor, Kody, to the sales managers, Jonathan and DJ; the finance gurus, George and Todd; to the Parts Department, Dale, and most importantly...the service superstars, Gil and Angelo, and lastly, Tina, the technical wizardess, my heartfelt thanks for a tiptop experience. More

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By way of comparison with your neighboring Honda dealership (where we purchased a car six months ago), the experience with Subaru was a full five star experience, while Honda was only a one star e dealership (where we purchased a car six months ago), the experience with Subaru was a full five star experience, while Honda was only a one star experience — in terms of our true and honest overall buying experience. We will purchase on average one new car per year for our family going forward. Owing to the experience with your excellence in both product and marketing, we will give 100% of our business to your dealership. Please keep up the great work guys, you are greatly appreciated as second to none in Surprise! More

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Best experience I ever had at a dealer. And on top that, best subaru dealer in The Valley. Friendly, honest, fair and attentive. Kyler, my salesperson, one of the best, if not the best salesperson I have ev best subaru dealer in The Valley. Friendly, honest, fair and attentive. Kyler, my salesperson, one of the best, if not the best salesperson I have ever met. More

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Kyler made my Subaru buying experience a BREEZE. When I went in to order my Subaru he was attentive to what I wanted and made me feel like part of the family. He even told me they had exactly what I wanted went in to order my Subaru he was attentive to what I wanted and made me feel like part of the family. He even told me they had exactly what I wanted on order already and I could get the exact Subaru I wanted in the next month! He kept me updated from order to delivery. The day of pick up I was in within hours of my car being delivered, flew through finance, and was in my new car within hours, the fastest dealership experience I’ve ever had. I decided to get some accessories. Kyler walked me through the process of purchasing the accessories and getting me set up with an appointment to have them installed in the next week. He delivered my car to me and made sure to answer any and all questions I had. I will be recommend Subaru Superstore of Surprise to all my friends and will make sure they speak with Kyler because he was AWESOME! More

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Best car buying experience we've had. We were invited back two weeks after our purchase and spent nearly two hours going over all the technology in the car..even was quizzed a couple of times. We were p back two weeks after our purchase and spent nearly two hours going over all the technology in the car..even was quizzed a couple of times. We were personally introduced to a number of individuals in sales, service, and parts. More

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I purchased a new Subaru Forester at Subaru Superstore in Surprise. My buying experience was smooth and straightforward. Tyler Winters, Sales Representative, and Dulcinea Pimental, Service Advisor, represent Surprise. My buying experience was smooth and straightforward. Tyler Winters, Sales Representative, and Dulcinea Pimental, Service Advisor, represented the highest levels of customer service I have experienced. They both are very knowledgeable and provided accurate and detailed information about the vehicles. They listened to my concerns, answered my questions, and were very friendly. Tyler and Dulcinea are an outstanding team! More

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