I am in my 32nd year as a parts consultant/advisor. Originally from Irondequoit, NY, I served 6 yrs in the US Navy and then moved to New Hampshire. In 2015 I moved my family to Arizona, and we now live in Surprise. I enjoy playing golf, off-roading, and camping.
Read moreDealership Experience
7 yrs
Industry Experience
31 yrs, 9 mos
Languages Spoken
English
16 Reviews
Write a Review16 Reviews of Dale Crosby
April 27, 2026
Fast and friendly service Very helpful with my key fob Parts replaced the battery and Only charged for the part Oil change was very smooth fob Parts replaced the battery and Only charged for the part Oil change was very smooth More
Other Employees Tagged: Glenn Craney
April 10, 2026
Our car buying experience was magnificent and all the staff connected to the buying experience were top notch!! staff connected to the buying experience were top notch!! More
Other Employees Tagged: Todd Ackley, George Aguirre , Scott Worthen
April 05, 2026
Great relaxed dealership. Nice selection of Subaru's to choose from. Excellent service department to take care of your car as well. Nice selection of Subaru's to choose from. Excellent service department to take care of your car as well. More
Other Employees Tagged: Mark Lauer
March 30, 2026
A great buying experience! Knowledgeable about the model we wanted, WRX. Everyone was polite & courteous. Our 2nd car w/ this dealership Knowledgeable about the model we wanted, WRX. Everyone was polite & courteous. Our 2nd car w/ this dealership More
Other Employees Tagged: Todd Ackley, George Aguirre , Jonathon Inzunza
March 13, 2026
Subaru surprise store has been the only location I will use for both service of my 2017 Subaru and now my new 2025 Outback. The sales people are kind, knowledgeable and ZERO pressure. Thank you for being t use for both service of my 2017 Subaru and now my new 2025 Outback. The sales people are kind, knowledgeable and ZERO pressure. Thank you for being there for the Suby owners 😊 More
Other Employees Tagged: Glenn Craney, Todd Ackley, Garrett Bublik, Jeffrey Hurst
February 21, 2026
Mark was awesome. Went in for 30,000 service and Mark got me out very quickly! Mark was very friendly and very easy to understand. He went over the results of my serv Went in for 30,000 service and Mark got me out very quickly! Mark was very friendly and very easy to understand. He went over the results of my service. The dealership was super clean and offered snacks and drinks to relax which I greatly appreciated. So happy to have a great Subaru dealership close to my home again. Also very nice to see that the dealer looked fully stocked of inventory. More
Other Employees Tagged: Mark Lauer
February 17, 2026
John William was Very friendly, polite and easy to work with. Was not pushy. We were already sold on Subaru since we had a 2023 Crosstrek for over three years. We just needed a larger car and did want to i with. Was not pushy. We were already sold on Subaru since we had a 2023 Crosstrek for over three years. We just needed a larger car and did want to increase our payments. . He showed my wife and I the Forester and Outback. We appreciated that if we had a question about the car that he didn’t know, he would find the answer online or asked someone who knew. He seemed to care about our satisfaction and wanted us happy with our decision. More
Other Employees Tagged: Glenn Craney, Todd Ackley, John Williams
February 11, 2025
Best customer service I have ever experienced, attention to detail was very present. Thank to envolved to make this happen. I have already recommended to everyone I know. Thank you 🙏🏽 to detail was very present. Thank to envolved to make this happen. I have already recommended to everyone I know. Thank you 🙏🏽 More
Other Employees Tagged: George Palmer , Jonathon Inzunza
September 25, 2023
The Subaru Superstore of Surprise is absolutely amazing. They are always very welcoming and make the process of buying a car very easy. They keep you informed of everything during the process and even accom They are always very welcoming and make the process of buying a car very easy. They keep you informed of everything during the process and even accommodated my kids while we were signing papers. I will always recommend them while we live in AZ. More
Other Employees Tagged: Glenn Craney, Mark Mauer, Todd Ackley , Tina Dillon, Charles Inman, Dulcinea Pimentel
August 11, 2023
So glad we found Subaru of Surprise! They treated us with respect and were fair in their trade-in negotiations. Thanks Mark, Alex and Todd for all your help and patience…We love our Outb They treated us with respect and were fair in their trade-in negotiations. Thanks Mark, Alex and Todd for all your help and patience…We love our Outback…it’s a very safe vehicle, fun to drive and all the bells and whistles play an important role in a comfortable and smooth and safe ride! The dealership appears well run and organized and they want to make sure the customer is always a priority. More
Other Employees Tagged: Mark Mauer, Todd Ackley , Tina Dillon, Alexander Milkman

