122 Reviews
Write a ReviewDealership Experience
6 yrs, 10 mos
Industry Experience
14 yrs, 8 mos
Languages Spoken
English
122 Reviews of Gerald West
November 03, 2021
We were recently helped by Marcial in Sales and by Robert in Service. This is our 5th purchase at this dealership and they are always reasonable and helpful in both sales and service. in Service. This is our 5th purchase at this dealership and they are always reasonable and helpful in both sales and service. More
Other Employees Tagged: Marcial Delcid , Robert Bropson
October 31, 2021
I bought a 2018 Toyota Sienna that had trim damage on the bumper hidden. The corner of the bumper was wedged in and came out when driving in my neighborhood after I brought it home. It is not covered as a bumper hidden. The corner of the bumper was wedged in and came out when driving in my neighborhood after I brought it home. It is not covered as a Toyota Certified vehicle and the estimate to fix is over $1400 which might explain why it was not fixed before selling the vehicle. More
Other Employees Tagged: Larry Mcbride
September 22, 2021
Everyone I talked to was professional and adhered to my wants. The salesman, Manuel Requenes, was very helpful in and expedited the whole buying process. wants. The salesman, Manuel Requenes, was very helpful in and expedited the whole buying process. More
Other Employees Tagged: Medardo Requenes
September 19, 2021
I absolutely love my 2010 Toyota Rav4 I purchased recently from Mac Haik Toyota. Larry McBride was very friendly and knowledgeable. I felt reassured with the pre-delivery inspection and service and r recently from Mac Haik Toyota. Larry McBride was very friendly and knowledgeable. I felt reassured with the pre-delivery inspection and service and really enjoyed driving my Rav4 on an out of town trip. I highly recommend buying from Larry McBride and Mac Hail Toyota! More
Other Employees Tagged: Larry Mcbride
September 07, 2021
Dealership definitely ready to sell you a vehicle, and get you financed regardless of your history. They give you a chance to build your credit back up. Had a few issues, I did buy the car as is, but with get you financed regardless of your history. They give you a chance to build your credit back up. Had a few issues, I did buy the car as is, but within 4 days the battery was shot. It was a 3 year old battery. I messaged the guy just to see if they could help (didn't expect them to say yes) but got no response which sucked. Before that i had an issue with the fuses and sat 2 hours waiting on them to fix it but they couldn't figure it out. I figured it out in 30 seconds on Google. I could of done that instead of going up there, but it was the principle, i had just bought it. Customer service while buying the vehicle 5 stars, but any issues with it your on your own. More
Other Employees Tagged: Ray
September 04, 2021
very professional and Manny was the best. Price was great, I really enjoyed working with this dealership. Thanks for everything and I am really enjoying my car great, I really enjoyed working with this dealership. Thanks for everything and I am really enjoying my car More
Other Employees Tagged: Doug Drotts, Medardo Requenes
September 01, 2021
I was very pleased with my experience with the dealer ship. Eli was very nice and helpful. Everyone was very friendly and helpful. I love my Toyota RAV4! ship. Eli was very nice and helpful. Everyone was very friendly and helpful. I love my Toyota RAV4! More
Other Employees Tagged: Eliseo Abad
June 30, 2021
bad experiece throughout three years....no resolution....not interactive....need to improve .....real poor response...all emails only...and text msg....bad inperson response....improve it.. resolution....not interactive....need to improve .....real poor response...all emails only...and text msg....bad inperson response....improve it.. More