Lance Smith

Shout out to Farley, Lance and Dallas for making it happen!! We bought our last couple vehicles at Town East Ford and had very good experiences. Working with salesman Farley Lutian throughout the years happen!! We bought our last couple vehicles at Town East Ford and had very good experiences. Working with salesman Farley Lutian throughout the years has been a blessing, he makes the process smooth and easy. The finance team Lance and Dallas, they understood our budget and worked with us on options. All around experience at Town East Ford has been fantastic. More

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Farle Lutian, Boris Loncaric, Lance Smith, Jacob Randolph and of course Kurt Jones did an excellent job getting me into a 2026 Ford Bronco Heritage after my car accident. Thank you so much 🙏 and of course Kurt Jones did an excellent job getting me into a 2026 Ford Bronco Heritage after my car accident. Thank you so much 🙏 More

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The sales person Natalie Camacho was very understanding of my needs very nice very professional took care of what I wanted in a short Manor, go to Natalie for your automotive needs! of my needs very nice very professional took care of what I wanted in a short Manor, go to Natalie for your automotive needs! More

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Jeovanni was a huge help! He went above and beyond to help me along side his team Mr.B-Hot was the man of the hour he was awesome and Blake as well He went above and beyond to help me along side his team Mr.B-Hot was the man of the hour he was awesome and Blake as well More

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Farle and his team are great helping me purchase new vehicle with no hassles. Helping me with the smooth process vehicle with no hassles. Helping me with the smooth process More

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Always a great experience at Town East Ford. We had salesman Farley on our last three vehicles, he is wonderful to work with. He helps to make the car buying experience smooth and comfortable. O We had salesman Farley on our last three vehicles, he is wonderful to work with. He helps to make the car buying experience smooth and comfortable. Our finance guy was Blake, another great experience working with him also. Just a great experience all around! More

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We have been buying cars here for many years and love the staff and service we get. Farle always goes above and beyond to help us. He is considerate and helpful and never tries to sell you something that you staff and service we get. Farle always goes above and beyond to help us. He is considerate and helpful and never tries to sell you something that you don't need or want. Trent was amazing too! He has a great teacher in Farle!! More

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Wylie was great, he was really nice and straight forward. Lance and Gerald were great too. Thank you guys for getting me into my new truck. They made sure I was satisfied and made sure I was OK with everythi Lance and Gerald were great too. Thank you guys for getting me into my new truck. They made sure I was satisfied and made sure I was OK with everything all the way thru financing part. More

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AVOID THIS DEALERSHIP AT ALL COSTS! This dealership will do whatever it takes to make a deal, even if that means violating the Texas Deceptive Practices Act and FTC Act Section 5: Un This dealership will do whatever it takes to make a deal, even if that means violating the Texas Deceptive Practices Act and FTC Act Section 5: Unfair or Deceptive Acts or Practices. I went to purchase a vehicle with a trade-in on 9/13/2025. This trade-in was under valued but I attempted to negotiate and they said that the limit they could do on this trade-in is $5k. Jeovanni (New Car Sales Salesperson) and an Assistant Manager both told me "This is the max we will go, because we can not sell this vehicle at this dealership because of the High Mileage and it will have to be sent to wholesale". The trade-in vehicle was later posted on their website and had dealer mark ups for accessories and features that the vehicle never had/has ( I have the original Window Sticker and Screen captures of the Trade-In Vehicle Listing). I called the Dealership on 9/15 to inquire about this vehicle being for sale with a Pre-Owned Car Salesperson that insisted the vehicle was on the lot and was not being sent to wholesale and to schedule to come down right away to see the vehicle and they would be flexible in online price. (I have audio recording of this call). I then call the Jeovanni for clarification as this was supposed to be sent to wholesale but was actually being sold by the dealership. Jeovanni wanted to "make this deal right" and I requested the KBB value of the vehicle as I originally requested during the trade in process. Jeovanni and I established an oral agreement that the dealership will cut a $2k equity check with a stipulation of a 5 star review when I receive the email from Ford. I requested an email that clearly stated the oral agreement we had entered. On 9/16 I went to the dealership to collect the $2K Check and received signed documentation from Jeovanni, and a Manager that the dealership does owe me a $2K check ( I have a Physical Copy of this agree). I was informed, the check was not available to be picked up because they didnt have "the physical checks have to be mailed here" from Jeovanni, and then the assistant manager stated "We can't cut you a check until this deal is funded on Friday September 19th. On 9/17 I received an email from the dealership of our oral agreement BUT included was a Non-Disclosure Agreement/Confidential Settlement Agreement. Upon review of this NDA, It included language which stripped all Consumer Protections, Warranties, and documentation signed. I sent a revised NDA back, to which the New Cars General Manager (Lance Smith) responded that they are not going to entertain any revisions of this NDA. When I mentioned this would strip all consumer protections and void any previous written agreements such as Warranties and Dealership offered 2-year maintenance program. I was met with "The NDA does not say that, this is to only ensure you don't post a bad review on the internet and burn the dealership". I then inquired if Lance had read the agreement and he state "No, I am a car salesperson, I sell cars". Lance then stated that "this is what we give to everyone". More

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Farle Boris, Mr Spillman and Mr Lance Smith help me get into my new Mach E. Thank you Town East Ford into my new Mach E. Thank you Town East Ford More

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