Gerson Maldonado
Gerson Maldonado at Sarant Cadillac

Gerson Maldonado | Page 10

Sales & Leasing Consultant

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.9
184 Reviews
4.9

184 Reviews

Write a Review

184 Reviews of Gerson Maldonado

April 01, 2023

Dealership Rating
Employee Rating

Great experience at Sarant Cadillac Service Center. My first service and it was great. Very satisfied. More

by SALAYUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2023

Sarant Cadillac responded

We're so glad to hear our team made your first visit great! Thanks for choosing Sarant.

March 28, 2023

Dealership Rating
Employee Rating

Great attitude, love it, kinda like a dentist though you can love your dentist just don’t want to see him or her More

by sherwi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2023

Sarant Cadillac responded

We appreciate the feedback and hope your visit was at least a touch more enjoyable than the dentist! Have a great day!

March 24, 2023

Dealership Rating
Employee Rating

Staff and customer service at service department was great, special thanks to Joyia, Joe, and Gerson. More

by precisewiring1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta , Joyia Roper

Mar 26, 2023

Sarant Cadillac responded

We’re so glad to hear that! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Joyia, Joe, and Gerson. Thank you for your business and we hope to take care of any of your future car needs!

March 24, 2023

Dealership Rating
Employee Rating

They never dissappoint. good, fast, reasonably priced service. went in for a simple oil change (again) greeted immediately, got me right in, asked me 3x if i needed anythin More

by Camel70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Antonio Centeno , Joyia Roper

Mar 26, 2023

Sarant Cadillac responded

Thank you for the glowing review! We strive to provide 100% satisfaction to our customers, and we’re glad we met your expectations. We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again.

March 23, 2023

Dealership Rating
Employee Rating

Amazing experience! Tony from the start to end ensured that I had my car serviced in no time! I have no words and every single person I came across was phenomenal! Excel More

by Sabz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2023

Sarant Cadillac responded

Thank you for the kind words! We're happy to hear that our staff treated you so well during your visit. We look forward to your next visit!

March 21, 2023

Dealership Rating
Employee Rating

service center could not complete nys inspection because my vehicle was a diesel. even though it is a cadillac. More

by kfs1498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 21, 2023

Sarant Cadillac responded

Thank you for your feedback and we’re sorry to hear that we did not meet your expectations. We wish to discuss this further. Please reach out to our Customer Experience Manager at jroper@sarantcadillac.com and she will be happy to speak with you.

March 17, 2023

Dealership Rating
Employee Rating

Been going for years. .absolutely the Best! Whenever I need them, I’m feel like I’m treated like Family..Highly Recommend! More

by MattnJan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2023

Sarant Cadillac responded

Thank you for taking the time out of your day to leave us such a kind review! We are truly thankful for every piece of feedback we receive from our customers, and your review is no different. We've loved working with you, and we look forward to continuing our relationship. Thanks again!

March 15, 2023

Dealership Rating
Employee Rating

I cant say enough about my service manager Gerson! ! He is so kind, professional and most of all so patient!! I have been really upset there at times, and his professionalism and ability to calm me do More

by Raquel W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2023

Sarant Cadillac responded

Thanks for highlighting Gerson, who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 15, 2023

Dealership Rating
Employee Rating

The service performed was excellent, and the multiple-month delay in getting the needed part was not Sarant's problem. However, someone from the dealership told the Cadillac Customer Service li More

by msteinerhr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joya (?) - Customer Relations Manager

Mar 15, 2023

Sarant Cadillac responded

Thank you for your positive words. However, we’re sorry to hear that the entire experience wasn’t a 5-star experience. We wish to discuss this further and hopefully you will give us another chance. Please reach out to our Customer Experience Manager at jroper@sarantcadillac.com and she will be happy to speak with you.

Mar 15, 2023

msteinerhr responded

Thank you. Is jroper the same as Joya? If so, she and I had an excellent conversation about the situation the day that I came in for service last week. I have had no follow up yet, however.

March 09, 2023

Dealership Rating
Employee Rating

Excellent service. Attention to detail. Will recommend Sarant Cadillac to everyone. Will purchase my next Cadillac at Sarant!! More

by maven107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 10, 2023

Sarant Cadillac responded

We are happy to hear of your positive experience working with our team. If you need anything else, don't hesitate to reach out. We look forward to your next visit!

...
10
...

Dealership Inventory (133 Vehicles)

used 2023 Cadillac XT5 car, priced at $38,900
2023 Cadillac XT5
used
Silver Metallic exterior
Automatic
All-wheel Drive
used 2023 Cadillac XT5 car, priced at $34,900
2023 Cadillac XT5
used
Silver Metallic exterior
Automatic
All-wheel Drive
used 2023 Cadillac XT5 car, priced at $32,900
2023 Cadillac XT5
used
Wilder Metallic exterior
Automatic
Front-wheel Drive
used 2022 Cadillac XT4 car, priced at $29,900
2022 Cadillac XT4
used
Infrared Tintcoat exterior
Automatic
All-wheel Drive
used 2023 Cadillac Escalade car, priced at $69,900
2023 Cadillac Escalade
used
Black Raven exterior
Automatic
Four-wheel Drive
new 2026 Cadillac OPTIQ car, priced at $54,890
2026 Cadillac OPTIQ
new
Black Raven exterior
Automatic
All-wheel Drive