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Gerson Maldonado
Gerson Maldonado at Sarant Cadillac

Gerson Maldonado | Page 9

Sales & Leasing Consultant

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.9
185 Reviews
4.9

185 Reviews

Write a Review

185 Reviews of Gerson Maldonado

May 15, 2023

Dealership Rating
Employee Rating

As usual, the service dept. was polite, courteous, and eager to please. It is always a pleasure to bring my car here More

by DOCKRINSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe

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May 16, 2023

Sarant Cadillac responded

We're glad to hear you found our staff was kind and helpful! Feel free to reach out to us if you need anything else. Have a wonderful day.

May 10, 2023

Dealership Rating
Employee Rating

Great experince with this Sarant Cadilla Service Dept. G. Maldonado & J. Mistretta were very professional. Thank you for a good experience. More

by cruz21105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta

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May 11, 2023

Sarant Cadillac responded

We appreciate the kind words! This is what we strive for here at Sarant Cadillac! We endeavor to provide 100% satisfaction to our customers, and we're glad we met your expectations. Thank you for choosing us and we look forward to your return!

May 08, 2023

Dealership Rating
Employee Rating

No issue with the dealership, my issue is with Cadillac and how they handle repairs More

by COOKIE2102
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Darlene Bonilla, Tony DiGuiseppe

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May 09, 2023

Sarant Cadillac responded

Thank you for the 5 Stars! We appreciate the positive review. However, we’re sorry you had an issue with Cadillac. We would like to discuss this further to see if we might be of assistance. Please reach out to Joyia Roper our Customer Experience Manager at jroper@sarantcadillac.com, she will be more than happy to speak with you.

May 06, 2023

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Employee Rating

Excellent service completed by professionals in a timely manner. Appointment was easy to make and all vehicle issues solved. More

by STABILESFASSOCIATES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 08, 2023

Sarant Cadillac responded

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

May 04, 2023

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Employee Rating

Excellent service! Everyone was a pleasure from the moment I arrived. It is so easy and stress free. More

by AURJULES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Reale, Tony DiGuiseppe

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May 05, 2023

Sarant Cadillac responded

Thank you so much for your kind words and the 5 stars! We're glad to hear our team provided you with such an excellent service experience. We look forward to seeing you again for your future service needs!

April 29, 2023

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Employee Rating

The loaner car was perfect and I didn’t mind the delay for the repair More

by DUNN2GO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe

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May 01, 2023

Sarant Cadillac responded

Thank you. for taking the time to let us know how we did. We hope you have a great day!

April 21, 2023

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Employee Rating

Was promised a loaner but they rented one instead and it took over an hour More

by DUNN2GO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 24, 2023

Sarant Cadillac responded

Thank you for your candid feedback. We understand that appointments taking longer than expected can be frustrating. We are using your comments in an effort to improve our operations even further. Please reach out to our Customer Experience Manager at jroper@sarantcadillac.com to discuss this matter further.

April 16, 2023

Dealership Rating
Employee Rating

They did an excellent job and were very helpful. I will definitely bring my car back. More

by JULIA.KREPS
Recommend Dealer
Yes
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Apr 18, 2023

Sarant Cadillac responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

April 11, 2023

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Employee Rating

You guys did an excellent job on my car I appreciate it very much. Thank you More

by bpersaud15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe

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Apr 12, 2023

Sarant Cadillac responded

Thank you for taking the time to leave such a positive review, bpersaud15. We're glad to hear that you're happy with the service you received from our team at Sarant Cadillac. It's always our goal to provide top-notch service to all of our customers, and we're thrilled that you had a great experience with us. Thanks again for choosing Sarant Cadillac, and please don't hesitate to reach out if you need anything in the future.

April 10, 2023

Dealership Rating
Employee Rating

Joseph Mistretta is always gregarious and professional. I brought my 2017 ATS in to Sarant Cadillac for unscheduled service. Joe welcomed me and assured me he would service my car and have it completed pro More

by Ken D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta

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Apr 12, 2023

Sarant Cadillac responded

Thank you so much for the great review, Ken! We're delighted to hear that Joe and Gerson made your visit such an enjoyable one. We're always glad to help keep your Cadillac running strong and we look forward to seeing you again for your future service needs!

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