Gianna Diaz
Gianna Diaz at BMW of Freehold

Gianna Diaz

Receptionist

BMW of Freehold

4225 US Hwy 9
Freehold, NJ 07728

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5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of Gianna Diaz

April 12, 2026

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The dealership was very fantastic. Tyler knew all his vehicles very well. The dealership made the transaction. Very smooth. I’d go back. Thank you very much. More

by NICK_LOMBARDO
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 13, 2026

BMW of Freehold responded

It’s great to hear your experience was so smooth, Nick. We’re glad Tyler’s knowledge and the team’s support made the entire process easy and enjoyable. Thank you for choosing BMW of Freehold, and we look forward to welcoming you back again in the future.

April 07, 2026

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Amazing beyond of beyond quality customer care, service, top class and professionalism and great experience More

by JJUNIOR1487
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Trade-in Experience
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Recommend Dealer
Yes
Apr 08, 2026

BMW of Freehold responded

It makes our day to hear that you had an amazing experience with our team at BMW of Freehold! We truly appreciate your business and we look forward to seeing you again in the future.

April 07, 2026

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BMW of Freehold is a guest friendly, customer service oriented place Like none other. Ronny was incredible to work with as was John, Mike and Danny. You can’t go wrong. More

by ERICALIVOLSI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2026

BMW of Freehold responded

Thank you so much for your kind words, Erica! We're delighted to hear Ronny, John, Mike, and Danny provided such excellent service. We look forward to seeing you again at BMW of Freehold!

March 03, 2026

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As expected…the best and most effective, informative and knowledgeable sales professionals representing the BMW tradition and standards. I saw the car, loved the ride and Tommy engineered and oversaw the lo More

by macsyssa6782
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Abikzer, Ronny Ghaida, Christian Puma , Thomas Andia

Mar 03, 2026

BMW of Freehold responded

Thank you for this thoughtful feedback! We're glad to know Tommy provided you with such an informative and knowledgeable purchase experience here at BMW of Freehold. Our team is more than happy to hear that you found your dream X5 here. We look forward to working with you again in the future and hope you are enjoying your new ride!

January 30, 2026

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After initially experiencing some issues after my purchase, I reached out to the dealership’s management for clarification and support. I’m happy to share that once I sent my email, every concern I r More

by KENDRAHALLETT7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 30, 2026

BMW of Freehold responded

Kendra, thank you for giving our team the chance to turn things around! We are so glad that Tyler, John, and the rest of our team ensured you're taken care of from start to finish. It's our goal for every customer to leave satisfied with their experiences. See you next time at BMW of Freehold!

October 20, 2025

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While driving the vehicle home, I observed that the rear struts were in a deteriorated state. A roadside dealer might disregard such repairs before selling, but at a dealership such as BMW, a proper repair More

by BABSBASORUN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 22, 2025

BMW of Freehold responded

We are concerned to hear this feedback about your recent purchase and would like to speak with you on this matter. Our team takes all necessary steps to ensure our vehicle are at their best for our clients. If you are open to discussing this further, please do not hesitate to reach out. Thank you. Danny Claro General Sales Manager dclaro@dchusa.com

September 14, 2025

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My dealer was Vincent Carrubba. He kicked butt. If recommend him to anyone. As a new salesman he possessed all the qualities and traits you'd want from a dealer. More

by K9MIKE81
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vincent Carrubba, Nicholas Lichaa, Melissa Suozzo

Sep 15, 2025

BMW of Freehold responded

We’re so glad Vincent knocked it out of the park! Thank you for choosing BMW of Freehold and for sharing your support. If you have any questions, please reach out to us! See you next time.

June 04, 2025

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Great receptionist! Made my car buying experience pleasurable from the second I walked in! Extremely helpful, well spoken, and sweet. More

by matthewb32026
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 04, 2025

BMW of Freehold responded

We're happy to hear that our receptionist made your experience at BMW of Freehold so enjoyable! Thank you for sharing this positive feedback, and we hope you're loving your new car!

May 31, 2025

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Easy, courteous, professional and friendly to deal with, made the purchasing process really easy n convenient More

by ABELLANCA817
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Claro, Mark Eustice, Frank Catania , Tyler Hyman

Jun 02, 2025

BMW of Freehold responded

We're happy to hear that your experience at BMW of Freehold was easy and convenient! Our team strives to provide professional and friendly service, so it's great to know we hit the mark. Enjoy your new vehicle, and we'll see you next time!

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