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Gregory Itkin
Gregory Itkin at BMW of Freehold
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Gregory Itkin

Assistant Service Manager

BMW of Freehold

4225 US Hwy 9
Freehold, NJ 07728

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4.9
35 Reviews
4.9

35 Reviews

Write a Review

35 Reviews of Gregory Itkin

March 27, 2024

Dealership Rating
Employee Rating

Very helpful, knowledgeable and understandable on what my needs were. Amanda/Pierre was simply terrific. More

by Vashti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Lichaa, Pierre Gonzales, Amanda Singh

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Mar 28, 2024

BMW of Freehold responded

Hi Vashti! We're delighted to know that Amanda and Pierre were able to assist you effectively at BMW of Freehold. Thanks for the positive feedback. Drive safe until next time!

February 18, 2024

Dealership Rating
Employee Rating

Always provide great customer service and care. Professional, punctual, a pleasure to do business with. Highly recommend! More

by VVSMAN
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Claro, Pierre Gonzales

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Feb 19, 2024

BMW of Freehold responded

Hello! We're delighted to know you've had a great experience with our team at BMW of Freehold! Your recommendation means the world to us. Thanks for your support and we look forward to serving you again in the future!

February 12, 2024

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Employee Rating

They were knowledgeable caring patient and concerned about our comfortably before we left they made sure we totally understood the vehicle More

by STOCKGURU12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dori Dado, Ruslan Gayetsky, John Krokovic, Nicholas Lichaa, Anthony Sciacca, Fernando Lema-Hasing, John Cheung, Thomas LaBarbara

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Feb 14, 2024

BMW of Freehold responded

Hello! We're glad to know you had a positive experience at BMW of Freehold! Our team always aims to ensure our customers understand their vehicle before they leave. Drive safe until next time!

January 24, 2024

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Employee Rating

Great sales and service departments with attention to the smallest detail. Sales Manager Danny Claro always puts me and my family in the best ride possible in our price range. More

by jtbazzurro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dori Dado, Justine Ammiano, Ruslan Gayetsky, Nicholas Lichaa, Danny Claro, Fernando Lema-Hasing, Antonios Delfinopoulos, Frank Catania

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Jan 24, 2024

BMW of Freehold responded

Hello! Thanks for the positive feedback! We're glad to know that Danny and our team at BMW of Freehold were able to provide you with a great experience. Enjoy your new ride and come again soon!

January 17, 2024

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very knowledgeable people That Always treat you with kindness and respect, like one big family. More

by Levia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dori Dado, Ruslan Gayetsky, Maria Shouldice, Danny Claro, Fernando Lema-Hasing, Orville Bynoe, Frank Catania

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Jan 18, 2024

BMW of Freehold responded

Hi Levia! Thanks for letting us know that our team at BMW of Freehold is very knowledgeable and always provides service with kindness and respect. We hope to serve you again soon!

November 29, 2023

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Employee Rating

The team got me in right away. Greg Itkin is great- always super to deal with. Got me in and out right away after I blew out 2 tires. Was able to get to an important meeting on tim More

by wilwon
Recommend Dealer
Yes

Other Employees Tagged: Gregory Itkin

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Nov 29, 2023

BMW of Freehold responded

Hi Wilwon! We're glad to know Greg and our team at BMW of Freehold were able to assist you promptly. We understand how important your time is, so it's great you were able to get to your meeting! Thanks for the positive feedback and we hope to see you again soon!

November 29, 2023

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Employee Rating

Always looking to please the customer, everyone is well informed and friendly. Great place to do business. More

by HAPPYHONNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cheung, James Cathers

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Nov 30, 2023

BMW of Freehold responded

Hi! We're glad to know you had a positive experience with our informed and friendly team at BMW of Freehold. We always strive to provide top-notch service and make every visit enjoyable for our customers. Thanks for your kind words and we hope to see you again!

November 28, 2023

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Employee Rating

This is the best dealership I have ever dealt with. Everyone is very professional and courteous. More

by JUDA272
Recommend Dealer
Yes

Other Employees Tagged: Gregory Itkin

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Nov 29, 2023

BMW of Freehold responded

Hi Juda! Thank you for taking the time to let us know that you found our team to be very professional and courteous at BMW of Freehold. It's so awesome to hear that we've been the best dealership you've dealt with. We hope to see you again for more fantastic experiences!

November 24, 2023

Dealership Rating
Employee Rating

I requested several services and not all were done. I am disappointed. BMW has a known problem with the M brakes and they still have not fixed it. More

by DRESILVERS
Recommend Dealer
No

Other Employees Tagged: Gregory Itkin

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Nov 27, 2023

BMW of Freehold responded

Hello. It's disappointing to read about your recent experience with several services not being completed. I would like to discuss this further with you so that I might learn more about your experience and work towards a resolution with you. Please reach out to me at the email below at your convenience. Thank you, Frank Ghusson - Service Manager - fghusson@dchusa.com

September 30, 2023

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Employee Rating

The sale and service staff are above reproach! They make sure every client becomes a part of the family. More

by lovetoboat_2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria Shouldice, Danny Claro, Pierre Gonzales

Helpful 1
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Oct 03, 2023

BMW of Freehold responded

We're so glad to know you felt like part of the family at BMW of Freehold! Our team always aims to provide top-notch service and we look forward to your next visit!

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