John Krokovic

Great customer service! Rob & John were great and very helpful & accommodating! Pleasure to deal with! Rob & John were great and very helpful & accommodating! Pleasure to deal with! More

by NADIAK0608 Verified Customer Verified Customer

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BMW of Freehold offers many options to satisfy your needs and they listen to what you have to say. and they listen to what you have to say. More

by Pj.monaghan Verified Customer Verified Customer

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Great experience from start to finish. Friendly, knowledgeable staff, smooth process, and excellent customer service. Made buying my BMW easy and enjoyable. Highly recommend this dealershi Friendly, knowledgeable staff, smooth process, and excellent customer service. Made buying my BMW easy and enjoyable. Highly recommend this dealership! More

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BMW of Freehold is a guest friendly, customer service oriented place Like none other. Ronny was incredible to work with as was John, Mike and Danny. You can’t go wrong. oriented place Like none other. Ronny was incredible to work with as was John, Mike and Danny. You can’t go wrong. More

by ERICALIVOLSI Verified Customer Verified Customer

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They are amazing team the sales and the finance manager easy and professional helpful was great experience easy and professional helpful was great experience More

by MMOHAMEDALI90 Verified Customer Verified Customer

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BMW Many people write negative reviews but in this case I am compelled to write about my incredibly positive experience with Freehold NJ BMW. It began on NYE late afternoon. We purchased a gently use I am compelled to write about my incredibly positive experience with Freehold NJ BMW. It began on NYE late afternoon. We purchased a gently used high end luxury ****** from Freehold BMW. We had several different serious problems with it. Even though they were warranty issues the timeline for repair could be months and they were not only rude, unaccommodating they belittled us and were condescending. BMW came to the rescue. They not only gave us a loaner car which was brand new they were so very helpful. They went out of their way to help and accommodate us. They not only tolerated our daily several calls for help they did it willingly and genuinely. They made us feel like family. We decided to take the financial hit and return the car for a 2025 BMW. Maria Shouldice, Manager went above and beyond to help us. She carefully worked her magic to get the numbers where we needed them to be. She endured daily calls from us. Some days several calls complaining and she called us on her time off and always positive and helpful. Always with a smile and so very patient and accommodating us. She worked with us for hours. She set out to make us happy. She took back the old car and gave us a BMW that we absolutely love. Tyler Kudrick, sales associate patiently showed us countless BMW’s that we might like. I mean for hours! Until we found the perfect one that we absolutely love. He is so knowledgeable about the BMW brand. John Cheung, finance associate sat down with us to explain the best financial deal for us both with first purchase and second purchase. Greg Itkin, service manager, John Krokovick, used car manager, worked with us and made sure we were getting the attention we deserved regarding previous car purchase and dealing with the uncooperative ****** service. If you are in the market for a new car or if you want to spoil yourself, please visit the team at Freehold BMW. Of all the many cars I’ve driven this really is the “Ultimate Driving Machine” and Freehold BMW is the “Ultimate Car Dealership”. More

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Mark es el mejor nos ayudo entodo y el de finance ni sediga todos son muy amables y professionales sediga todos son muy amables y professionales More

by YOYIS8776 Verified Customer Verified Customer

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Accommodating, great customer service, made the deal happen and surprised my daughter for her birthday happen and surprised my daughter for her birthday More

by PRITIANDRISHI Verified Customer Verified Customer

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Ronnie was great…very easy to work with and the rest of the team was helpful when needed. the team was helpful when needed. More

by RRPICCA85 Verified Customer Verified Customer

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After initially experiencing some issues after my purchase, I reached out to the dealership’s management for clarification and support. I’m happy to share that once I sent my email, every concern I r purchase, I reached out to the dealership’s management for clarification and support. I’m happy to share that once I sent my email, every concern I raised was addressed promptly and professionally. The team followed through on resolving the problems with my vehicle and the communication gaps I had experienced earlier. I genuinely appreciate the effort they put into making things right, and it has given me a much more positive outlook on the dealership as a whole. Thank you to the staff and management for taking the time to ensure everything was corrected. I now feel confident moving forward and appreciate the improved experience. And Special thanks to Tyler and John. More

by KENDRAHALLETT7 Verified Customer Verified Customer

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