Gillian Barnes | Page 15

Lora and Gillian were on top of the game! Highly recommend. From greeting me at the door to making sure everything was perfect and ready to go. They made sure I got the best possible financing by wo recommend. From greeting me at the door to making sure everything was perfect and ready to go. They made sure I got the best possible financing by working with several different financial institutions. Thank you to everyone at Crown Acura. More

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A customer since 2006, I’ve bought three cars from Crown Acura and every purchase has been a wonderful, stress-free, enjoyable experience. For my most recent purchase (June 2020), Gillian Barnes was my sale Acura and every purchase has been a wonderful, stress-free, enjoyable experience. For my most recent purchase (June 2020), Gillian Barnes was my salesperson, Sophie Morris was the sales manager, and Keith Amaral was the finance manager. Gillian Barnes is a delightful salesperson. Knowledgeable and professional, yet calm and unassuming, Gillian is a joy to be around as you shop for your vehicle. She answered all my questions accurately, and she promptly looked up anything she wasn’t immediately sure of. Our test drives together were relaxed and convivial, and she was very adept at demonstrating each car’s options and abilities. As good at down to earth conversation as she is helpful, Gillian Barnes makes buying a car fun and easy. Sophie Morris is like your older sister who always looks out for you. She sold me my first Acura in 2006, and helped me get out of a very unpleasant purchase from another dealership and into my second Acura in 2014. And once again, despite the lock-downs and craziness of Spring 2020, Sophie has come to my rescue and found me another wonderful Acura that perfectly fits my budget. Warm, charming, attentive, hard-working, honest, trustworthy, respectful, professional… I just can’t say enough good about Sophie Morris. Keith Amaral is as fine a finance manager as you’ll ever find. Upon my request, Keith very quickly found a better loan than I had secured on my own. With the back-end products, as Crown Acura has always done, nothing is packed in. Keith listed and described each option very clearly, and showed how rolling each into the loan would impact my monthly payment. Once I made my decision, the discussion was over—no pressure, no persuasion, no judgment—and we were on to signatures. Keith Amaral understands that this is how car financing should go, and he’s the best at it I’ve ever seen. In sum, do yourself a favor the next time you’re shopping for a vehicle and go to Crown Acura. They understand that the cars will sell themselves, and accordingly they don’t need to push customers to buy them. Rather, Crown Acura has learned that treating people with dignity and respect is what brings them back, as I have come back time and again over the past 14 years. There has never been a finer car dealership than Crown Acura, and it’s all because of people like Gillian Barnes, Sophie Morris, and Keith Amaral and the wonderful experience they provide. Ask for them and you won’t be disappointed. More

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Gillian was wonderful. She worked with me, listening to my questions and ensuring I was comfortable with this decision, during every step of the progress. She exhibited the utmost in professionalism and i my questions and ensuring I was comfortable with this decision, during every step of the progress. She exhibited the utmost in professionalism and integrity. I am a long time customer of Crown Dealerships, having purchased my last 4 new cars ( 1 Honda and 3 Acuras) from Crown, and using the service department for my service appointments. The Crown experience always meets or exceeds my expectations, and Gillian elevated that experience to another level. Thank you so much! More

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I purchased a RDX from Gillian. From the moment I arrived I felt extremely comfortable with her. No high pressure yet she could answer every question I had plus gave every detail about the RDX. She’s extre I felt extremely comfortable with her. No high pressure yet she could answer every question I had plus gave every detail about the RDX. She’s extremely knowledgeable, friendly and professional. There is no question Gillian made this an excellent process! More

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This was my first time purchasing a car and Gillian Barnes made sure I had an easy and pleasant experience. She went above and beyond to make sure I had all the information required to make the right d Barnes made sure I had an easy and pleasant experience. She went above and beyond to make sure I had all the information required to make the right decision and I never felt pressured. She was very patient with my partner and I when we had to pick up my mother in-law and made phone calls. She also contacted me after to make sure I was enjoying my new car and offered assistance in anything I may need. I really appreciate her excellent customer service and highly recommend working with her and this dealership. More

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Gillian Barnes contacted me immediately when I mailed the dealership to inquire about the car I am looking for . She was very informative, pleasant and professional. Ms Gillian is very knowledgeable plea the dealership to inquire about the car I am looking for . She was very informative, pleasant and professional. Ms Gillian is very knowledgeable pleasant person . I definitely recommend her to work with any one interested to to buy Acura car . More

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Gillian Barnes sold me my car in Nov of 2016 and recently went out of her way to schedule me a service appointment during COVID. i work in healthcare and my oil went to 10% and She stepped in and literally s went out of her way to schedule me a service appointment during COVID. i work in healthcare and my oil went to 10% and She stepped in and literally saved me and my car. I have never in my life had the customer service like that. It may have been a small effort on her part but she treated me like a neighbor and did a human act of kindness even when she didn’t need to. If you are buying a car from Crown Acura in Clearwater- ask for Gillian!! More

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Gillian Is the only person I will purchase from Gillian is AMAZING!!! Not only did she help me lease my RDX, she also helped me purchase an RDX. She was in constant communication with me and by t Gillian is AMAZING!!! Not only did she help me lease my RDX, she also helped me purchase an RDX. She was in constant communication with me and by the time I came in to sign the papers, she had everything prepared. She is truly the only person I will be purchasing a vehicle from, from here on out. More

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Gillian was doing wonderful job like always. Because of her great advise I got my car and love it. Love you Gillian. Thank you very much!!! her great advise I got my car and love it. Love you Gillian. Thank you very much!!! More

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This dealership was extremely accommodating and attentive. I had the pleasure of working with Gillian Barnes who was always available and professional and made my deal go down without even meeting attentive. I had the pleasure of working with Gillian Barnes who was always available and professional and made my deal go down without even meeting her in person and when I arrived at the dealership all I had to do was hand her the keys to my Harley that I traded in and sign the paperwork just like we agreed over the phone. And her follow up has been spot on makes me feel good about my purchase and my future with this dealership. Thank You Gillian More

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