Gino Finelli

This dealer had a used Jeep for sale. I called to inquire about purchasing the Jeep cash money no trade-in. Straight sale. They raised the price $2000.00 due to the fact I was paying cash I called to inquire about purchasing the Jeep cash money no trade-in. Straight sale. They raised the price $2000.00 due to the fact I was paying cash and no trade-in. More

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As a disable Veteran, I had a wonderful purchase experience at Firkins in Bradenton, Florida. to include service after the sale. And did the extra five miles. MURICE, the used car sale manager ver experience at Firkins in Bradenton, Florida. to include service after the sale. And did the extra five miles. MURICE, the used car sale manager very communicative and helpful does the extra mile after the sale for Veterans or anyone, Keith, the used car Service manager treats my vehicle as his own, and April, the transfer title personnel is very knowledgeable of each states title requirements and handles your title quickly. All personnel at Firkins are Veteran friendly so I recommend to veterans to shop at Firkins: a good shopping experience. The general manager, John Gross will call you if requested, and oversees a great sales experience with his staff!! Thank you, Joe Johnson, disable veteran. More

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I am extremely happy with the service provided by Norberto the salesman, he was patient and very knowledgeable. Karol the finance guy, very friendly and not pushy, and Karen helped me a lot by helpin Norberto the salesman, he was patient and very knowledgeable. Karol the finance guy, very friendly and not pushy, and Karen helped me a lot by helping me to know my New Grand Jeep Cherokee get familiar with my Grand Cherokee Summit 2022. She did went above and beyond to get me to know my vehicle. This is my 5th time buying a car at Firkins, I am always very satisfied with the service From starting with manager down to the person who got my car ready in the car wash department. These people have never disappointed, I am glad I came back for my SUV! I am in love with my new Summit SUV! Nice work! Keep it going! More

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Brett McCant sales rep and Jason Byram from finance were very helpful and personable! I highly recommend Firkins Chrysler for your next car purchase. very helpful and personable! I highly recommend Firkins Chrysler for your next car purchase. More

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Had a flat and determined that the tire was not repairable. Called and they had the same brand and size and they would squeeze me in so come on in. Great service and pricing!! repairable. Called and they had the same brand and size and they would squeeze me in so come on in. Great service and pricing!! More

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Firkins Chrysler Jeep Dodge Ram gave me one of the best auto purchases I've had. And being a commuter, I've purchased MANY cars/trucks over the years. From the first phone call looking for the basic info auto purchases I've had. And being a commuter, I've purchased MANY cars/trucks over the years. From the first phone call looking for the basic information, my salesman, Matthew Steel, was phenomenal. Zero pressure, super fast response, actually listened and provided me promptly with every bit of information I asked for. All with a very pleasant and jovial personality that was a pleasure to work with. Being 2 hours away I asked for some starting figures on our deal to avoid a wasted trip. Not only did they provide me the information, it was supplied quickly and in writing. I was well educated on both vehicles pricing and their direct pricing was spot on from first offer with a very generous and fair offer. I was greeted promptly upon arrival, taken directly to the vehicle discussed with no upsale switch pressure. It was clean and exactly, if not better, than advertised and photographed. The deal was made with zero stress and I was in financing to close the paperwork with no wait. My finance guy had 42 years experience and was the perfect fit. No pressuring me into additional purchases, but very informative and helpful on available products and warranties to help decide what if anything further was needed. We were done in a flash, very organized and professional. On leaving I was greeted by the Pre-owned director himself, Gino Finelli and thanked for my purchase. It was a nice touch. Now for service after the sale which is icing on a terrific cake! The next day I needed to activate my Sirius Gaurdian/radio and needed them to send a fax of the sale to Sirius so they could activate my account. My salesman had his first day off in a couple weeks, and normally would be the go to person to get what I needed. I received a call back within the hour from Mr. Finelli himself who stepped in to help get me what I needed! Simply outstanding service! If that's not enough, the day after that I realized I left a piece of personal property in my former vehicle. I called my salesman who immediately went and rechecked for me. He found it and let me know right away putting my mind at ease. There just isn't anything they could have done better, and no place else I will be shopping in the future. Matt and Gino, thank you both!!! More

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Scott was very helpful with my purchase of a used vehicle. The process was quick and easy. I will buy All my cars at Firkins. vehicle. The process was quick and easy. I will buy All my cars at Firkins. More

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Excellent and prompt service was received.I am Very Excellent and prompt service was received. I am Very satisfied with the service provided. I absolutely Would not hesitate to refer this dealership t Excellent and prompt service was received. I am Very satisfied with the service provided. I absolutely Would not hesitate to refer this dealership to others! More

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Decent deal. It was a overall good experience. I ended up getting a decent truck for a decent price. The staff was easy to talk to and friendly. It was a overall good experience. I ended up getting a decent truck for a decent price. The staff was easy to talk to and friendly. More

by tPORTER Verified Customer Verified Customer

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Good service Enjoyed the car buying experience. Also got repairs from firkins. After a shaky start Gino helped me have a better experience and overall I'm happy wi Enjoyed the car buying experience. Also got repairs from firkins. After a shaky start Gino helped me have a better experience and overall I'm happy with my experience. More

by AMULVANEY1121 Verified Customer Verified Customer

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