Jef Schwartz

Dealership was clean and presentable. Everyone we came in contact with were courteous and very helpful. in contact with were courteous and very helpful. More

Helpful 0

Report | Print

Shawn and Luis did an outstanding job with my purchasing of my new truck. Stand up guys!!!!! of my new truck. Stand up guys!!!!! More

Helpful 0

Report | Print

Beautiful dealer with great sales and staff. Great experience! We negotiated the price before arriving since we were coming from Miami, FL. This was the only dealer who had this vehicle and who was wi experience! We negotiated the price before arriving since we were coming from Miami, FL. This was the only dealer who had this vehicle and who was willing to negotiate with us. Aravella, Ricardo and Jef made it possible for our deal to work out and we were in and out within 2.5 hours! One of the quickest purchase I have ever made. Thanks for everything! More

Helpful 0

Report | Print

Had a flat and determined that the tire was not repairable. Called and they had the same brand and size and they would squeeze me in so come on in. Great service and pricing!! repairable. Called and they had the same brand and size and they would squeeze me in so come on in. Great service and pricing!! More

Helpful 0

Report | Print

Firkins was the best experience I have ever had buying a car! Ricardo was patient and very knowledgeable allowing me to test several before I chose. Jeff was very kind and informative about the extra warran car! Ricardo was patient and very knowledgeable allowing me to test several before I chose. Jeff was very kind and informative about the extra warranty Great job guys !!! More

Helpful 1

Report | Print

Firkins Chrysler Jeep Dodge Ram gave me one of the best auto purchases I've had. And being a commuter, I've purchased MANY cars/trucks over the years. From the first phone call looking for the basic info auto purchases I've had. And being a commuter, I've purchased MANY cars/trucks over the years. From the first phone call looking for the basic information, my salesman, Matthew Steel, was phenomenal. Zero pressure, super fast response, actually listened and provided me promptly with every bit of information I asked for. All with a very pleasant and jovial personality that was a pleasure to work with. Being 2 hours away I asked for some starting figures on our deal to avoid a wasted trip. Not only did they provide me the information, it was supplied quickly and in writing. I was well educated on both vehicles pricing and their direct pricing was spot on from first offer with a very generous and fair offer. I was greeted promptly upon arrival, taken directly to the vehicle discussed with no upsale switch pressure. It was clean and exactly, if not better, than advertised and photographed. The deal was made with zero stress and I was in financing to close the paperwork with no wait. My finance guy had 42 years experience and was the perfect fit. No pressuring me into additional purchases, but very informative and helpful on available products and warranties to help decide what if anything further was needed. We were done in a flash, very organized and professional. On leaving I was greeted by the Pre-owned director himself, Gino Finelli and thanked for my purchase. It was a nice touch. Now for service after the sale which is icing on a terrific cake! The next day I needed to activate my Sirius Gaurdian/radio and needed them to send a fax of the sale to Sirius so they could activate my account. My salesman had his first day off in a couple weeks, and normally would be the go to person to get what I needed. I received a call back within the hour from Mr. Finelli himself who stepped in to help get me what I needed! Simply outstanding service! If that's not enough, the day after that I realized I left a piece of personal property in my former vehicle. I called my salesman who immediately went and rechecked for me. He found it and let me know right away putting my mind at ease. There just isn't anything they could have done better, and no place else I will be shopping in the future. Matt and Gino, thank you both!!! More

Helpful 0

Report | Print

Everyone was great to deal with. Only issue was there was only one key fab and they made me pay $150 to get a other one with with a truck that only had 1167 miles on it. only one key fab and they made me pay $150 to get a other one with with a truck that only had 1167 miles on it. More

Helpful 0

Report | Print

Made me feel like a Rock Star When you decide on a Dodge, Firkins is the place to go! From selection and price to courtesy and time savings, you walk out feeling as excited as you When you decide on a Dodge, Firkins is the place to go! From selection and price to courtesy and time savings, you walk out feeling as excited as you should purchasing a Challenger. Started and ended with all smiles. See you all soon for service!! More

by CHER57 Verified Customer Verified Customer

Helpful 0

Report | Print

Purchase of two new ram trucks I received the best service and treatment from Todd the sales manager. This was my first time dealing with Shawn Clark and he did very well. He was pr I received the best service and treatment from Todd the sales manager. This was my first time dealing with Shawn Clark and he did very well. He was prompt, courteous and took very good care of us through the process. More

by WALT4807 Verified Customer Verified Customer

Helpful 0

Report | Print

Derek G Derek was great...came in for 35K service on my 2015 Wrangler, met Derek, test drove a Gladiator and ended up trading my Toyota Tacoma long bed and my Derek was great...came in for 35K service on my 2015 Wrangler, met Derek, test drove a Gladiator and ended up trading my Toyota Tacoma long bed and my Wrangler on the Gladiator. Got a very good deal all around from a great team at Firkins... More

by rschuk71 Verified Customer Verified Customer

Helpful 0

Report | Print