Giselle Aviles

I have come back every 5,000 miles because you at Toyota keep my RAV4 running without incident. Mike always has the car serviced in a timely manner - I bring a book and like your coffee and waiting area. keep my RAV4 running without incident. Mike always has the car serviced in a timely manner - I bring a book and like your coffee and waiting area. So far it’s been 120,000 miles without problems on the road. A great car, and great service. More

by ted.hoffman Verified Customer Verified Customer

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This dealership is excellent! The staff treats the customers courteously and respectfully. They do what they can to be helpful, whether it be providing a shuttle ride, or simply a The staff treats the customers courteously and respectfully. They do what they can to be helpful, whether it be providing a shuttle ride, or simply accommodating a walk-in customer. I always look forward to my next service appointment with them. More

by aladdyn14 Verified Customer Verified Customer

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I’ve been impressed with the patience, honesty and professionalism at SCT. John Said, successful upheld my previous experiences. professionalism at SCT. John Said, successful upheld my previous experiences. More

by L Verified Customer Verified Customer

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The service advisors are friendly, helpful, and knowledgeable. Giselle was fantastic. A great ambassador for the business. But the actual service techs concern me. Their work lacks attention to knowledgeable. Giselle was fantastic. A great ambassador for the business. But the actual service techs concern me. Their work lacks attention to detail. Two visits ago they told me I needed to replace my cabin and engine air filters. They were brand new, just installed them myself the day before. How many others have they done this to who didnt really need a replacement? Visit before last they said they adjusted all tire pressures to 35psi as part of routine service. Actual tire pressures were varying from 38 to 41 psi, so obviously they didn't do the work as stated. Last visit they replaced door actuator and didn't properly reassemble the door panel. Had to bring it back to have them fix it. More

by Rimmshot Verified Customer Verified Customer

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Very professional and friendly went up and beyond the call of duty to work with a local machine shop to fix the motor in my forerunner call of duty to work with a local machine shop to fix the motor in my forerunner More

by Snakeyes Verified Customer Verified Customer

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I have bought a lot of Toyota cars in the past and Santa Cruz Toyota was the best to work with by far! All my future cars will go through them. Cruz Toyota was the best to work with by far! All my future cars will go through them. More

by gbaxter960 Verified Customer Verified Customer

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The technicians needs to do a better job on retesting what he repairs. He changed the cabin filter and was not installed properly. When I turned on the air, it made big noise. Today is still making noise what he repairs. He changed the cabin filter and was not installed properly. When I turned on the air, it made big noise. Today is still making noises after it runs for a while. More

by floresclara135 Verified Customer Verified Customer

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My all time favorite dealership and service department! My family has purchased or leased 6 cars from TSC. They also have an amazing fleet of new cars for rent and to use when your cars in service for a re My family has purchased or leased 6 cars from TSC. They also have an amazing fleet of new cars for rent and to use when your cars in service for a reduced rate. More

by michelstarr22 Verified Customer Verified Customer

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Every time I go there I’m happy with the results. The car is fixed, and the staff are genuinely friendly and helpful. The car is fixed, and the staff are genuinely friendly and helpful. More

by lindaflannsc Verified Customer Verified Customer

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Giselle was courteous and extremely efficient: the service took significantly less than initially projected. When it was done she came to fetch me in-person, a much-appreciated personal touch. service took significantly less than initially projected. When it was done she came to fetch me in-person, a much-appreciated personal touch. More

by screen name Verified Customer Verified Customer

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