Giselle Aviles

Friendly, efficient. Comfortable waiting area. Easy to schedule service. Yummy coffee and snacks Thank you Comfortable waiting area. Easy to schedule service. Yummy coffee and snacks Thank you More

by Marlenejensen Verified Customer Verified Customer

Report | Print

Y'all always do a great job with my car. I met Phil a while ago at my job, and he seemed like a really awesome guy to work for. It seems like not only do you hire good employees, but you tre I met Phil a while ago at my job, and he seemed like a really awesome guy to work for. It seems like not only do you hire good employees, but you treat them well, and that is definitely reflected in your customer service! More

by jmpoutsiaka Verified Customer Verified Customer

Report | Print

I worked with Robin, not with Giselle, on my purchase. She was calm and kind, and explained all of the updated features the new Camry came with, since my previous Camry was a gas-powered 2011. She was calm and kind, and explained all of the updated features the new Camry came with, since my previous Camry was a gas-powered 2011. More

by luciadlt Verified Customer Verified Customer

Report | Print

Always happy with the dealership. Got a bad read on tir tread depth on new tires which was odd but was re examined by another service mgr and found to be normal. Got a bad read on tir tread depth on new tires which was odd but was re examined by another service mgr and found to be normal. More

by blaclergue Verified Customer Verified Customer

Report | Print

I have come back every 5,000 miles because you at Toyota keep my RAV4 running without incident. Mike always has the car serviced in a timely manner - I bring a book and like your coffee and waiting area. keep my RAV4 running without incident. Mike always has the car serviced in a timely manner - I bring a book and like your coffee and waiting area. So far it’s been 120,000 miles without problems on the road. A great car, and great service. More

by ted.hoffman Verified Customer Verified Customer

Report | Print

This dealership is excellent! The staff treats the customers courteously and respectfully. They do what they can to be helpful, whether it be providing a shuttle ride, or simply a The staff treats the customers courteously and respectfully. They do what they can to be helpful, whether it be providing a shuttle ride, or simply accommodating a walk-in customer. I always look forward to my next service appointment with them. More

by aladdyn14 Verified Customer Verified Customer

Report | Print

I’ve been impressed with the patience, honesty and professionalism at SCT. John Said, successful upheld my previous experiences. professionalism at SCT. John Said, successful upheld my previous experiences. More

by L Verified Customer Verified Customer

Report | Print

The service advisors are friendly, helpful, and knowledgeable. Giselle was fantastic. A great ambassador for the business. But the actual service techs concern me. Their work lacks attention to knowledgeable. Giselle was fantastic. A great ambassador for the business. But the actual service techs concern me. Their work lacks attention to detail. Two visits ago they told me I needed to replace my cabin and engine air filters. They were brand new, just installed them myself the day before. How many others have they done this to who didnt really need a replacement? Visit before last they said they adjusted all tire pressures to 35psi as part of routine service. Actual tire pressures were varying from 38 to 41 psi, so obviously they didn't do the work as stated. Last visit they replaced door actuator and didn't properly reassemble the door panel. Had to bring it back to have them fix it. More

by Rimmshot Verified Customer Verified Customer

Report | Print

Very professional and friendly went up and beyond the call of duty to work with a local machine shop to fix the motor in my forerunner call of duty to work with a local machine shop to fix the motor in my forerunner More

by Snakeyes Verified Customer Verified Customer

Report | Print

I have bought a lot of Toyota cars in the past and Santa Cruz Toyota was the best to work with by far! All my future cars will go through them. Cruz Toyota was the best to work with by far! All my future cars will go through them. More

by gbaxter960 Verified Customer Verified Customer

Report | Print