Goran Cisic | Page 75

Amazing Experience This was my first car buying experience and everyone here was incredible. Jana and Damir did an outstanding job breaking down our options, explaining This was my first car buying experience and everyone here was incredible. Jana and Damir did an outstanding job breaking down our options, explaining the advantages of leasing vs buying etc, and making us feel comfortable. Goran was also great with the financial side and getting the payments set up. It felt great working with such experienced and knowledgeable folks. Everyone was extremely friendly and I'd absolutely recommend them! More

Report | Print

The worst car buying experience ever. The vehicle was delivered to my house on March 30 2018. My experience at Infiniti of Gwinnett was very horrible. First a part of the vehicle descripti The vehicle was delivered to my house on March 30 2018. My experience at Infiniti of Gwinnett was very horrible. First a part of the vehicle description on line was incorrect. Mrs. Salette made good on that by getting that fixed. Mrs. Salette was an awesome sale consultant. She has did her job to the tee. The financial guys Sam Ghazal and Dragan Cvorovic where horrible. If they where the deciding factor of me purchasing this vehicle then I definitely would have let it there. Mrs. Salette saved the deal with me. Craig Hooten seemed very inconsiderate after I told him the issue of me being mislead with the bottom line payment on the vehicle and basically told me I have to suck it up and either buy the car or leave it. It was no the Dealership responsibility to tell the customer the exact amount of the car to include taxes and I should be happy that they made the correct with the vehicle description of having DVD's in it. When I received the car the driver was very nice. For this vehicle to a CPO vehicle the upholstery was dirty, the drive center console was busted and the front bumper was dented underneath. mind you this is suppose to be a vehicle with a clean car fax report. This damage was never even presented or looked at. For the 167 point inspection that was done it looks like someone missed a lot when it cam to attention to detail. I called the dealership plenty of times trying to speak with the General Manager (Steve Kendricks)and have yet to speak with him. On April 24, 2018 I was luck to reach his Executive Assistant and she seemed to be interested in my stamen and provided me with his email address, and stated she would let Mr. Kendricks know of the issue. Still nothing heard from him. I understand that I am just a little drop in a bucket to Infiniti of Gwinnett, but I would not recommend this dealership to anyone I know of. More

by henryrobinson Verified Customer Verified Customer

Report | Print

Ask for Damir Damier O. was a great salesman. His approach was clear, patient, responsive and not pushy! I would highly recommend him if you’re in the market for an Damier O. was a great salesman. His approach was clear, patient, responsive and not pushy! I would highly recommend him if you’re in the market for an Infiniti. More

by HappilyEverMay Verified Customer Verified Customer

Report | Print

Upgrade lease The sales consultant was knowledgeable, courteous and thorough answering my questions. I was also impressed by sales consultant's follow-up by phone a The sales consultant was knowledgeable, courteous and thorough answering my questions. I was also impressed by sales consultant's follow-up by phone and internet to assure continued assistance as needed. More

by jones1987 Verified Customer Verified Customer

Report | Print

Great customer service Very help friendly fast welcoming would definitely come back for additional vehicle for the future I had a great experience everyone was very friendly Very help friendly fast welcoming would definitely come back for additional vehicle for the future I had a great experience everyone was very friendly and the show floor gave a great view of your new infinite’s for 2018 More

by kamyron36 Verified Customer Verified Customer

Report | Print

Excellent Experience! First time Infiniti buyer. We dropped in not necessarily looking to buy. Darryl was extremely helpful, knowledgeable, and easy to work with. Not pu First time Infiniti buyer. We dropped in not necessarily looking to buy. Darryl was extremely helpful, knowledgeable, and easy to work with. Not pushy at all. We bought a care 24 hours later. Highly recommend going to this dealer and working with Darryl. More

by sorrellben Verified Customer Verified Customer

Report | Print

Used car purchase The total buying experience was excellent. Sales Consultant Damir Osmanbasic service and product knowledge was outstanding. I would recommend the de The total buying experience was excellent. Sales Consultant Damir Osmanbasic service and product knowledge was outstanding. I would recommend the dealership to my family and friends More

by sguthrie0 Verified Customer Verified Customer

Report | Print

From start to finish my experience was amazing! From start to finish my experience was amazing! My sales associate Jason was awesome.He went over everything with me in great detail. Jana the Sales M From start to finish my experience was amazing! My sales associate Jason was awesome.He went over everything with me in great detail. Jana the Sales Manager was also superb. Even Goran in the Finance Department was great. Truly was the best car buying experience I have ever had. I will definitely refer others to this Dealership. More

Report | Print

Exemplary Customer Service and an Amazing Experience I can't even begin to describe the customer service dedication that I experienced at this dealership. They absolutely 200% exceeded my expectations an I can't even begin to describe the customer service dedication that I experienced at this dealership. They absolutely 200% exceeded my expectations and they were able to get me the Q50 of my dreams! Thank you to Ms. Nasira for the amazing customer service, professionalism, and willingness to understand certain situations in making the deal possible. I could not ask for a better dealer to work with. They make car buying something that I wouldn't mind doing again with them in the future! They have won my business over and I am proud to recommend this dealer to any of my family and friends no matter where they live. I absolutely recommend this dealership to anyone that is in the market to make the jump to Infiniti. More

Report | Print

Awesome Customer Service - Love our new ride! The staff took their time and worked to get the best deal. We are customers for life. Thank you so much for all you do. The staff took their time and worked to get the best deal. We are customers for life. Thank you so much for all you do. More

by mrsdareid Verified Customer Verified Customer

Report | Print