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Grace Green

Overview Reviews (40) Inventory (283)

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Grace Green

Grace Green | Page 2

Sales Associate

Heritage Toyota Owings Mills

9801 Reisterstown Rd.
Owings Mills, MD 21117

I am new to the car business but have experience in buying cars. So, as a sales agent my work is through the lenses of a buyer. In the last semester of earning a Masters in Communication and Leadership, this role gives me the opportunity to interact with people everyday. I want to earn everyone's business and give them a great experience.

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5.0

40 Reviews

Overview Reviews (40) Inventory (283)

Dealership Experience

10 mos

Languages Spoken

Spanish

5.0

40 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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40 Reviews of Grace Green

June 06, 2026

Dealership Rating

Employee Rating

I had a wonderful experience with Grace, and Tim. They exceeded my expectations and helped get me into a new vehicle. They were friendly, attentive and really worked with me to get me the best deal f They exceeded my expectations and helped get me into a new vehicle. They were friendly, attentive and really worked with me to get me the best deal for my vehicle. I highly recommended working with them. More

by Jillianclark21

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Walter McDonald, Tim Cypress

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Jun 08, 2026 -

Heritage Toyota Owings Mills responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

June 05, 2026

Dealership Rating

Employee Rating

The dealer is very spacious but clean. Great business experience with Grace. She’s very accommodating and very nice always smiling. Great business experience with Grace. She’s very accommodating and very nice always smiling. More

by MasterDJ

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rob Steiner, Stephanie Thornton

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Jun 07, 2026 -

Heritage Toyota Owings Mills responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

June 04, 2026

Dealership Rating

Employee Rating

The dealer was very clean. Everyone was very nice. Grace Green was an awesome salesperson. She went above and beyond! As to the auto detailing I feel they rushed this. Fou Everyone was very nice. Grace Green was an awesome salesperson. She went above and beyond! As to the auto detailing I feel they rushed this. Found pine needles under the hood, the lip around the hatch wasn’t cleaned nor was the spoiler cleaned underneath. More

by Sherry

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shandly Blair

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Jun 05, 2026 -

Heritage Toyota Owings Mills responded

Hi Sherry, thank you so much for your feedback! Please reach out us and we will work with you personally in rectifying the issues you experienced. General Manager, John Holliday, jholliday@mileone.com, 410.753.8917

May 06, 2026

Dealership Rating

Employee Rating

Grace provided an exceptional customer service. She was really helpful. She made our mom happy leaving the dealer with her dream car! She was really helpful. She made our mom happy leaving the dealer with her dream car! More

by Yaitoey

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 15, 2026 -

Heritage Toyota Owings Mills responded

Hi, we want all our customers to feel this way when leaving our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 04, 2026

Dealership Rating

Employee Rating

Amazing customer service and pleasant to speak to. Grace Green is well versed with what she is saying. Grace Green is well versed with what she is saying. More

by sngugi92

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 08, 2026 -

Heritage Toyota Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

May 04, 2026

Dealership Rating

Employee Rating

Grace was great throughout the process. It was a smooth, easy and great process. Will definitely be back to work with her next time I need another car. It was a smooth, easy and great process. Will definitely be back to work with her next time I need another car. More

by Jokum49

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 08, 2026 -

Heritage Toyota Owings Mills responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

May 01, 2026

Dealership Rating

Employee Rating

The best sales person very knowledgeable patient and very helpful, I appreciate all that you did for me during this process would definitely recommend Grace helpful, I appreciate all that you did for me during this process would definitely recommend Grace More

by PinkLuveA

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 08, 2026 -

Heritage Toyota Owings Mills responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

May 01, 2026

Dealership Rating

Employee Rating

From beginning to end the whole staff was great , hats off to grace and the gang off to grace and the gang More

by Sws5149

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Holliday, Walter McDonald , Erika Hodge

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May 08, 2026 -

Heritage Toyota Owings Mills responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

April 25, 2026

Dealership Rating

Employee Rating

This is my second car buying from heritage. Its always great to work with them. They always work with you to get you the best deal possible Its always great to work with them. They always work with you to get you the best deal possible More

by Aliyk1991

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

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Apr 28, 2026 -

Heritage Toyota Owings Mills responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 23, 2026

Dealership Rating

Employee Rating

Very professional and knowledgeable about the vehicles. Reached out to me to stay current on my buying process. Reached out to me to stay current on my buying process. More

by Daparham

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Walter McDonald

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Apr 27, 2026 -

Heritage Toyota Owings Mills responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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