Graham Watson | Page 36

Oil change. Went in for an oil change. Drove right in, but waited longer than usual. Almost 2 hours. The longest time I ever waited at Family Hyundai. Went in for an oil change. Drove right in, but waited longer than usual. Almost 2 hours. The longest time I ever waited at Family Hyundai. More

by CHRISTINE Verified Customer Verified Customer

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Maintenance Tom Salin is a great guy. Takes care of all customers. George (Skip) always friendly and goes out his way to help. Same with Graham. Makes you feel li Tom Salin is a great guy. Takes care of all customers. George (Skip) always friendly and goes out his way to help. Same with Graham. Makes you feel like family. More

by JOEJOHNSO1 Verified Customer Verified Customer

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30,000 mile maintenance Scheduled my 30 thousand mile maintenance with Family Hyundai and was told when I bring mine in for service a loaner would be available for me since t Scheduled my 30 thousand mile maintenance with Family Hyundai and was told when I bring mine in for service a loaner would be available for me since the job would take 4-5 hours. When I brought my vehicle in my 2019 Santa Fe loaner was there waiting for me. It was the same model vehicle that I brought in for service which I was excited to get since I wanted to test drive one for possible future purchase. My vehicle was ready when promised and I was able to test drive my 2019 loaner for free except of course replenish the gas that I used. Bottom line the whole experience was a win/win for me; the preventive maintenance was done on my Santa Fe in the time promised and I was able to test drive a brand new 2019 Santa Fe for most of the day which I took advantage of. Thanks Family Hyundai More

by jimmar1973 Verified Customer Verified Customer

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Great service Every concern was taken care of promptly, Graham (Manager), Mayweather (salesman) and Joe (finance) were all extremely responsive to getting the car l Every concern was taken care of promptly, Graham (Manager), Mayweather (salesman) and Joe (finance) were all extremely responsive to getting the car leased and delivered. Questions after delivery were answered in a very timely manner. I feel confident that when I have further questions, and I will, they will be handled in the same prompt manner. More

by eai Verified Customer Verified Customer

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Always goes the extra mile Every Time I go into Family Hyundai, Tom the service ALWAYS goes the extra mile. Customer Service at its best. I tell all my friends never to go anyw Every Time I go into Family Hyundai, Tom the service ALWAYS goes the extra mile. Customer Service at its best. I tell all my friends never to go anywhere else. I brought my car in for a slow flat tire. Tom got that fixed and also noticed that my tires were below acceptable tread. He broke out a deal I couldnt refuse and got it done in a jiffy. More

by JONATHANWGREENE Verified Customer Verified Customer

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Great Really helpful salesperson, and they were really willing to work with us on the pricing. Walked away feeling like I actually got a wholesome good deal Really helpful salesperson, and they were really willing to work with us on the pricing. Walked away feeling like I actually got a wholesome good deal, which is rare in car shopping More

by COLLINSTEARNS10 Verified Customer Verified Customer

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Purchased new car Larry and graham are awesome! I have purchased multiple cars from them and they always help me out. I have referred friends and family to them and the Larry and graham are awesome! I have purchased multiple cars from them and they always help me out. I have referred friends and family to them and they always make sure everyone is taken care of. More

by megomck23 Verified Customer Verified Customer

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Family Hyundai Sales and Service As a recent purchaser of a new 2019 Santa Fe and a long time customer (16 years) we could not be happier with the Sales and Service Team at Family Hyu As a recent purchaser of a new 2019 Santa Fe and a long time customer (16 years) we could not be happier with the Sales and Service Team at Family Hyundai. Our experience with the Sales Team starting with our initial purchase of a Elantra in 2002 and subsequent purchases have been experiences that were smooth and the Sales team is to be thanked. We have brought all of our Hyundai's in to Family for the scheduled service and have felt that the Service team was excellent More

by cunandgcp Verified Customer Verified Customer

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Fantastic experience, I'll be back! This is my second car from Family Hyundai, worked with Larry Edwards and Graham both times. Very helpful, knowledgeable, making sure all of my reques This is my second car from Family Hyundai, worked with Larry Edwards and Graham both times. Very helpful, knowledgeable, making sure all of my requests were met. I appreciated them following up with me regarding rebates, making sure I was getting the best deal, and I never felt like I was being pressured. They found the Sonata that I was looking for, color/package, and it was on the lot waiting for me the same day. I've bought cars at other dealers that have taken 2-3 hours to finalize, I was in an out under an hour at Family. I don't usually do these reviews, but I had such a great experience, highly recommend this dealership More

by BENBARTKUS Verified Customer Verified Customer

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Great Experience Great Experience..Reggie was very professional, courteous,and kind..I felt like I was in and out the dealership in no time..Great experience overall.. Great Experience..Reggie was very professional, courteous,and kind..I felt like I was in and out the dealership in no time..Great experience overall...!!!! More

by TARYRSHA21DAVIS Verified Customer Verified Customer

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