Graham Watson | Page 38

Friendly Staff Everyone I encountered was very professional and friendly. We were extremely happy with our experience there and would definitely go back when we are Everyone I encountered was very professional and friendly. We were extremely happy with our experience there and would definitely go back when we are looking for a new car again. More

by COLLEENR90 Verified Customer Verified Customer

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Impressed Not pressured one bit, very professional and courteous starting with sales, then service, accounting and management. Very transparent about the vehicl Not pressured one bit, very professional and courteous starting with sales, then service, accounting and management. Very transparent about the vehicles. I feel very confident in recommending Family Hyundai. More

by MJARIGESE Verified Customer Verified Customer

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Great friendly service. A big ty to Graham, Michael and Erik K., Al,Joe, Nick, Mayweather, Crystal and Candy. Its because of all of you that I will always keep buying Hyundai A big ty to Graham, Michael and Erik K., Al,Joe, Nick, Mayweather, Crystal and Candy. Its because of all of you that I will always keep buying Hyundai’s. More

by DEBBIEMASADA Verified Customer Verified Customer

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They broke my car. I took my brand new car for an oil change. When it was done they told me that they broke the antena on top of my car off while they were washing it. T I took my brand new car for an oil change. When it was done they told me that they broke the antena on top of my car off while they were washing it. They told me they were going to fix it but I was still upset because one does not expect for their brand new car to be damaged while taking it for maintenance. More

by ALCALA871 Verified Customer Verified Customer

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Thank You Great experience of buying my daughters first new car at Family ! Carlos was the best very professional and patient .,Carlos took the time to answer a Great experience of buying my daughters first new car at Family ! Carlos was the best very professional and patient .,Carlos took the time to answer all our questions, he even answered our calls on his off time. We had a bad experience with another dealer and Carlos was able to gain our trust ! 100% Happy More

by KATHYPOOLE Verified Customer Verified Customer

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Felt well informed and satisfied with pricing After walking in, we said my daughter had purchased here, and the salesman referred us to the original sales person. That shows integrity Our salesm After walking in, we said my daughter had purchased here, and the salesman referred us to the original sales person. That shows integrity Our salesman went over and explained all accessories and what would fit our needs the best. Even made us aware of military discount. Everyone was knowledgeable and friendly. They know their products lol More

by HEIDIBOBW Verified Customer Verified Customer

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Sales and Service Excellent Sales Team and the service is extremely satisfactory. Management solved a problem I had with a lease turn in to our satisfaction. After 4 Excellent Sales Team and the service is extremely satisfactory. Management solved a problem I had with a lease turn in to our satisfaction. After 4 Hyundai' from Family Hyundai I would not go anywhere else More

by cunandgcp Verified Customer Verified Customer

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Awesome!!! Frank, Graham, Al, and the Finance Department were amazing! They made the whole process of buying a car so easy. I will definitely be going back and r Frank, Graham, Al, and the Finance Department were amazing! They made the whole process of buying a car so easy. I will definitely be going back and recommending them to all my family and friends!!! More

by ASINK12 Verified Customer Verified Customer

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Highly Recommend Family Hyundai!! First, I love my new car, and my experience at Family Hyundai was positive. I would definitely recommend Family Hyundai to friends, family, and cowork First, I love my new car, and my experience at Family Hyundai was positive. I would definitely recommend Family Hyundai to friends, family, and coworkers. Thank you for the pleasant and professional experience and making my new car purchase a positive one!! More

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Worst Experience In My Life I recently purchased a Hyundai Tucson from Family Hyundai and after purchasing the vehicle late Saturday evening. I took off work Monday to return to I recently purchased a Hyundai Tucson from Family Hyundai and after purchasing the vehicle late Saturday evening. I took off work Monday to return to the dealership because there were some issues with the vehicle. I worked alongside the General Manager Toni Ivanovic, in which he didn't work with me to resolve anything instead he bold face lied about what steps he was taking to assist me with my issue's. However, I spent several hours at the dealership and I didn't get any resolution. So, then I took it a step further and called spoke with Bob another manager that blew me off over the phone. So at this point, I went in again Tuesday and spoke with the District Manager Graham Watson this guy was no better. He basically blew me off as well and told me in so many words I was stuck with the vehicle so deal with it. I have never in my life been so upset and disappointed. I purchased a brand new car from this same dealership in 2010 and referred two of my family members who purchased new cars as well. This is not to mention all the friends and family members I have referred to this dealership. I called Hyundai Consumer Complaint Service and filed a complaint. I will never return to this dealership again. The worst experience ever in life. More

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