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Grant Bode
Grant Bode at Volkswagen of Downtown Chicago

Grant Bode

Service Advisor

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.2
49 Reviews
4.2

49 Reviews

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49 Reviews of Grant Bode

June 10, 2025

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Employee Rating

I was able to get the service I needed quickly, and the staff was very accommodating, especially when I was running a bit late! More

by SMKAiser26
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Recommend Dealer
Yes
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Jun 10, 2025

Volkswagen of Downtown Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 04, 2025

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great service from the service dept everytime. Speedy and effective and fair priced. will come back again More

by 123
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco, Kelia House, Fred Borek, Alonzo Bass, Michael Boos

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Jun 04, 2025

Volkswagen of Downtown Chicago responded

Thanks for sharing your thoughts about your experience with Volkswagen of Downtown Chicago. We appreciate your business and hope to see you again soon!

June 04, 2025

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Employee Rating

Her service was very good. She greeted me nicely you deserve a 10 for her good customer service More

by VONE28.JOHNSON
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco, Mike Szafraniec, Angel Santana, Kelia House, Davis Luckett, Alonzo Bass, Julie Alejandre, Brandi Givens

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Jun 04, 2025

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

May 27, 2025

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Employee Rating

Good quality service and excellent treatment by staff. I will come back soon for sure More

by 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco, Mike Szafraniec, Kelia House, Rocco Cesario, Fred Borek, Jay Jaber, Alonzo Bass, Michael Boos

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May 27, 2025

Volkswagen of Downtown Chicago responded

Thank you for the five-star review! We're glad we could provide you with a great experience!

May 27, 2025

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Employee Rating

Great shop and staff. The service is smooth and quick and the waiting area is clean and modern More

by 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco, Julian Perez, Kelia House, Rocco Cesario, Fred Borek, Jay Jaber, Alonzo Bass, Michael Boos

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May 27, 2025

Volkswagen of Downtown Chicago responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Volkswagen of Downtown Chicago.

May 22, 2025

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The service person that helped me was very knowledgeable and made me feel like he cared More

by SHELLYD2103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alonzo Bass

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May 22, 2025

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 21, 2025

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Grant was very helpful and kind. Grant kept me informed with updates on the progress of the repair and was very helpful. More

by STEFFANI.STROK
Recommend Dealer
Yes

Other Employees Tagged: Grant Bode

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May 21, 2025

Volkswagen of Downtown Chicago responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Volkswagen of Downtown Chicago!

May 20, 2025

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Employee Rating

Great rep who helped alot - still need to address the sap on my car which was not fixed. More

by wsanderson20
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 20, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Volkswagen of Downtown Chicago to be a positive one. Please don't hesitate to reach out if you need anything else.

May 17, 2025

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Employee Rating

Very knowledgeable people they listen and take directions thank you All Appreciate all the help More

by Yaghmour group
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Zafiriou, Herberto Delgado, Luis Tinoco, Mike Szafraniec, Kelia House, Fred Borek, Jay Jaber, Alonzo Bass, Michael Boos

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May 17, 2025

Volkswagen of Downtown Chicago responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 06, 2025

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Employee Rating

Their work was amazing but their customer service could have been better with me. Thanks More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Luis Tinoco, Mike Szafraniec, Kelia House, Alonzo Bass

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May 06, 2025

Volkswagen of Downtown Chicago responded

At Volkswagen of Downtown Chicago, we strive to provide a client experience of 100%. On occasion, things don't go as planned, but we can't fix issues that we aren't aware of. So we would like to invite you to share your experience with us so we can pinpoint the issues that we need to work on, as well as the things that we got right. Please reach out at your earliest convenience so we can rectify the situation and work on eliminating the issues that you encountered. My name is Fred Borek, Service Manager of VW of downtown Chicago, and I can be reached at Fred.Borek@dtvwchicago.com or 312-628-4848. Thank you for your time!

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