Grant Salge | Page 7

Khahn and Grant were truly amazing and made buying a car one of the best experiences I’ve had thus far. Thank you for your kindness, patience, and quality of service. You both represented Mazda of Elk Grove one of the best experiences I’ve had thus far. Thank you for your kindness, patience, and quality of service. You both represented Mazda of Elk Grove very well, and your branch is now my store of choice when buying a vehicle. More

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Very happy with the service we received. Was able to structure our deal to benefit both my wife and myself. Highly recommended. Thank you Garret. Great job!! structure our deal to benefit both my wife and myself. Highly recommended. Thank you Garret. Great job!! More

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Overall our experience was good, at times we seemed rushed. We had some issues with our vehicle but Kevin and Grant made sure that we were taken care of extremely quick and for that we are very gratefu rushed. We had some issues with our vehicle but Kevin and Grant made sure that we were taken care of extremely quick and for that we are very grateful. Definitely would come back to this dealership again for a Mazda purchase. More

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First time purchasing a new vehicle and the team at Elk Grove Mazda was amazing. I was picked up at my residence and brought to the dealership and they truly went above and beyond to make my buying experie Grove Mazda was amazing. I was picked up at my residence and brought to the dealership and they truly went above and beyond to make my buying experience amazing. Anxious about a new purchase Jarell explained the process and walked me around the dealership to show me everything in advance. They offered refreshments and snacks as I waited for the car to be fueled and detailed. The process was fast and everyone truly cared about my experience there. Grant the sales manager was very welcoming offered to answer any lingering questions I may have and introduced me to the service department manager as well Billy Shields whom was also very informative and made me feel at ease if anything should arise with my vehicle. I could go on and on about this dealership and will 100% refer anyone to Elk Grove Mazda. New and returning customers alike I truly feel this place set the bar in all categories. Thank you all for making my first purchase a truly amazing experience. More

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Being my first adult purchase, Garrett made the process of deciding and going forward with my brand new lease super easy. He answered all my questions and any concerns I had. All the staff at Elk Grove Maz of deciding and going forward with my brand new lease super easy. He answered all my questions and any concerns I had. All the staff at Elk Grove Mazda are amazing and absolutely do not regret doing business with them! More

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Let’s see how many Mazda’s has Garrett sold us? Umm, that would be 5-yep 5. Best salesperson ever!!!! Wouldn’t go anywhere else! would be 5-yep 5. Best salesperson ever!!!! Wouldn’t go anywhere else! More

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Max was so helpful and professional as a dealer for my first car purchase! He made things feel comfortable and understandable. Highly recommend for anyone looking to purchase! first car purchase! He made things feel comfortable and understandable. Highly recommend for anyone looking to purchase! More

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I would like to thank Kevin, Grant and Hesam for their professionalism and commitment to customer service during my recent purchase. They absolutely went above and beyond of what I expected from a car dea professionalism and commitment to customer service during my recent purchase. They absolutely went above and beyond of what I expected from a car dealership. All aspects of my transaction were great, from answering all the questions I had over the phone to the offer they gave me to reimburse me for a set of tires that were not to my satisfaction after viewing the vehicle. I will definitely recommend Mazda of Elk Grove as your go to place for quality vehicles and customer service. Thank you More

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Cyole was great and presented several options with clarity and patience. Hesam promised 2.99% financing which turned into 6.05% the morning the car was to be delivered (because of problems with my ex clarity and patience. Hesam promised 2.99% financing which turned into 6.05% the morning the car was to be delivered (because of problems with my expired drivers license and the finance company not accepting the DMV's one year extension because of the pandemic). Hesam said there would be no finance charge if the car was to be refinanced later and yet the contract stated there may be a minimum refinancing charge. Hesam said there would be no deductible in the warranty contract ("just like a new car warranty") and yet there is a $100 deductible. Also there is no second key which we found out after the car was delivered . I called Hesam Friday the 19th and left a detailed message about these concerns....No call back. I called Cyole who said he contacted Hesam on Friday and Hesam told him that he would call me....yet no call....I called again on Monday and left the same detailed message yet still no call back. That is why I'm leaving this message now. I signed the contract in good faith with no reason to doubt the contract would be different than what we had agreed upon. Only when I looked for the address of the financer to set up a payment schedule did I see the various discrepancies. So mixed results overall ...I'm confident the remaining issues can be addressed for a positive closure so please have someone else call me since Hesam appears to be too busy and frankly has lost credibility.. The car runs great and we appreciate Grants call and all the detail work is fantastic. We love Mazdas and own a Miata with over 270000 miles and still going (barely) And we really appreciate Cyole and Ray delivering our car right to our house. Thanks again Best Regards Richard Drovdal More

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I enjoyed the exemplary service provided by Jaik Williom and Mazda of Elk Grove. The process in finding, buying, and receiving my vehicle was an easy process as their communication and support were amazing. and Mazda of Elk Grove. The process in finding, buying, and receiving my vehicle was an easy process as their communication and support were amazing. I look forward to continuing service with Elk Grove of Mazda. More

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