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Greg Ayers

Overview Reviews (571) Inventory (183)

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Greg Ayers

Service Advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.8

571 Reviews

Overview Reviews (571) Inventory (183)

4.8

571 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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571 Reviews of Greg Ayers

March 26, 2026

Dealership Rating

Employee Rating

Efficient, Timely, nice waiting area, Wonderful! Greg Ayers was awesome. Talks with a smile on his face very nice man! Greg Ayers was awesome. Talks with a smile on his face very nice man! More

by DARCEYPARK

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Greg Ayers

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Mar 26, 2026 -

Family Ford of Enfield responded

Reading your feedback brought smiles all around. We’re happy the service on your Ford Explorer was efficient and timely and that you enjoyed our waiting area. Greg is grateful for your kind words.

March 26, 2026

Dealership Rating

Employee Rating

Professional, fast to respond, very informative and easy to deal with. Gave options for oil changes to deal with. Gave options for oil changes More

by Wise

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keli Morin, Ken Brown, Agnes Pusztai, Andrew Harris, Steven Burke

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Mar 26, 2026 -

Family Ford of Enfield responded

Thank you for sharing your positive experience with our team on your Ford F-150. We’re pleased Greg provided clear information and outlined oil change options while keeping everything straightforward. We look forward to supporting your future service needs.

March 19, 2026

Dealership Rating

Employee Rating

They are so reliable and keep you posted on any things you should consider in the future to have done. I love them and highly recommend them for any of the things that you are considering to do. Purchase you should consider in the future to have done. I love them and highly recommend them for any of the things that you are considering to do. Purchase or service. ?????? More

by marceyfl

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Greg Ayers

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Mar 19, 2026 -

Family Ford of Enfield responded

It means a lot to Greg and our Ford team that you felt well-informed about your Fusion’s service. Thank you for recommending us for both service and sales. Let us know whenever you need assistance again.

March 13, 2026

Dealership Rating

Employee Rating

Greg was very accommodating and easy to work with as usual. Communication is important to me and Greg communicated with me thoroughly on the work performed and any repairs needed and drop off and pick u usual. Communication is important to me and Greg communicated with me thoroughly on the work performed and any repairs needed and drop off and pick up More

by DEREK.CHAPIN89

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Greg Ayers

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Mar 13, 2026 -

Family Ford of Enfield responded

We’re glad Greg’s accommodating approach made your Ford F-150 service smooth. It’s great he kept you updated on repairs and scheduling from drop off to pick up. Thank you for trusting us and we look forward to your next visit.

February 28, 2026

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Employee Rating

Very good service! Greg Ayers and Kim in parts are the ABSOLUTE BEST!!! Wonderful to do business with. Greg Ayers and Kim in parts are the ABSOLUTE BEST!!! Wonderful to do business with. More

by JSR005

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kim Moore, Tom Sliwoski

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Feb 28, 2026 -

Family Ford of Enfield responded

Thank you for highlighting Greg’s service support and Kim’s assistance in parts. We’re glad they made your Ford F-150 service experience so positive and look forward to assisting you again.

February 26, 2026

Dealership Rating

Employee Rating

Greg and Eric were great, it’s my first time at family ford and I will definitely be back ford and I will definitely be back More

by ZAC11

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric houle

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Feb 26, 2026 -

Family Ford of Enfield responded

Thanks for choosing us for your first Ford service. We’re glad Greg provided such great support and thrilled you’ll return. We look forward to your next visit.

February 25, 2026

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Employee Rating

Above and beyond service from Greg He kept me completely informed on the repair. Great job. informed on the repair. Great job. More

by Douglombardi1977

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Greg Ayers

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Feb 25, 2026 -

Family Ford of Enfield responded

Thank you for sharing your experience with Greg’s service on your Ford. We’re glad he kept you fully informed throughout the repair. Please let us know if there’s anything else we can help with.

February 22, 2026

Dealership Rating

Employee Rating

Got the works . Always love going to the dealership Excellent customer service and showroom Always love going to the dealership Excellent customer service and showroom More

by marjorieinsixiengmay

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Greg Ayers

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Feb 22, 2026 -

Family Ford of Enfield responded

It’s fantastic to receive your five-star rating. We’re delighted you enjoy visiting our showroom and that Greg and the team took care of the works on your Ford Fiesta. We look forward to your next visit.

February 20, 2026

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Employee Rating

Greg was very helpful and explained the need for some of the services that were recommended. The entire service went well and in a timely manner. I appreciated that since I like to wait for the service to b the services that were recommended. The entire service went well and in a timely manner. I appreciated that since I like to wait for the service to be provided instead of dropping of the car and picking it up later. More

by chaddifatta

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Greg Ayers

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Feb 20, 2026 -

Family Ford of Enfield responded

Thank you for trusting our service center with your Ford Mustang. Greg is glad the service recommendations were clear and the work was completed quickly. We’re pleased you could wait comfortably while we took care of your vehicle.

February 17, 2026

Dealership Rating

Employee Rating

Professional Easy to work with. Very knowledgeable. Great dealership. Convenient location. Good coffee and water.... Very knowledgeable. Great dealership. Convenient location. Good coffee and water.... More

by zan304

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Greg Ayers

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Feb 18, 2026 -

Family Ford of Enfield responded

Thank you for the five-star review and for highlighting our team’s professionalism and knowledge. We’re glad our convenient location and available coffee and water made your visit pleasant. We appreciate you trusting us with your Ford F-150 and look forward to serving you again.

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