Greg Gilley | Page 13

They did a good job meeting my needs and worked very efficiently. They didn't take advantage of the car shortage and we're fair with my trade. efficiently. They didn't take advantage of the car shortage and we're fair with my trade. More

by kross1414 Verified Customer Verified Customer

Report | Print

My wife and I were extremely happy with Greg and Moe locating the color of the vehicle and the options she wanted quickly and they made sure we received the five star treatment. Theresa was outstanding locating the color of the vehicle and the options she wanted quickly and they made sure we received the five star treatment. Theresa was outstanding with explaining the features of the 2021 Outback and changes that we should know from our 2018 Outback considering the weather conditions, pouring rain. Theresa commitment to having a more than a satisfied customer was very evident as I had to return with the vehicle to have it pinstriped within a specific time period. She made arrangements for a loaner vehicle and followed up on any issue I discovered with our vehicle. Unfortunately, to some I maybe considered to be a pain in the backside but she made us feel so comfortable and at ease. Moe, Greg, and Theresa followed up on our purchase to ensure we had been treated not just as a valued customer but as a friend. More

by KDT4470 Verified Customer Verified Customer

Report | Print

Concordville Subaru aims to please. Our Service Specialist, Sandy J. is excellent. Her knowledge of the car and her approach made all the difference with our experience. Specialist, Sandy J. is excellent. Her knowledge of the car and her approach made all the difference with our experience. More

by khoma Verified Customer Verified Customer

Report | Print

Sales people from internet team to on the floor, Sales managers to the detailer. All very helpful and accommodating. Pleasant experience. Recommended place to look for your next vehicle. managers to the detailer. All very helpful and accommodating. Pleasant experience. Recommended place to look for your next vehicle. More

by Bigruc27 Verified Customer Verified Customer

Report | Print

Easy peazy. Got the price online. Showed up for test drive. Worked the deal. Did the paperwork while the car was being detailed. Left with the car. Very efficient operation. No snags. No delays. No prob drive. Worked the deal. Did the paperwork while the car was being detailed. Left with the car. Very efficient operation. No snags. No delays. No problems. This is my 53rd car purchase. Easiest one ever. More

by joemartino1234 Verified Customer Verified Customer

Report | Print

They Had the vehicle I was looking for. Nice dealership. They were accommodating and I was able to do most of the transaction through emails. They were accommodating and I was able to do most of the transaction through emails. More

by kdenuto Verified Customer Verified Customer

Report | Print

This dealership is amazing, one of a kind! There is such a positive, professional vibe here. The staff are friendly, respectful, and very knowledgeable about Subaru vehicles. They are very intuitive about a positive, professional vibe here. The staff are friendly, respectful, and very knowledgeable about Subaru vehicles. They are very intuitive about the buyer experience, able to assist or give space when needed. They have lots of inventory, and the showroom is filled with information about each vehicle and the accessories available (some on display), which was very helpful when I was making a decision on what to add to my new Subaru. Everything from the vehicle specs, the navigation system, the accessories, available finance options and warranties were explained and demonstrated in great detail. It's more than just a sale (as in here's the car, you're on your own figuring it out), it's a new connection, a new member of the Subaru family. It's clear that each person, and department, communicates with each other and works well together to provide an efficient, seamless buying experience where everything is completed and brought together for you. More

Report | Print

Wonderful experience. Pricing was exceptionally competitive and the buying process was transparent, professional and stress free. There was no pressure, no hard sell of options. Focus was complete competitive and the buying process was transparent, professional and stress free. There was no pressure, no hard sell of options. Focus was completely on customer satisfaction. Best car buying experience I have ever had. More

by xraybuddy Verified Customer Verified Customer

Report | Print

I was not looking for and did not need a new car. Then I saw my sister's new Outback. It is beautiful but I am not an SUV person, so began looking into the Legacy. I was badly mistreated by another Subaru saw my sister's new Outback. It is beautiful but I am not an SUV person, so began looking into the Legacy. I was badly mistreated by another Subaru dealer close to my home. Then a friend's daughter recommended Concordville Subaru. It's quite a distance from me, but turned out to be the most pleasant car experience I've ever had! I worked with Greg Gilley, John Shields, and Tim Raysor. All were professional, friendly and truly understand the meaning of "good customer service". I even ended up with a much better price than had been offered by other dealers. I received an email from General Manager, Moe Laraki the day before my appointment to welcome me and offer his direct line to call if I had any issues. My car is pretty and full of lots of great standard equipment. Greg and John walked me out and, Moe introduced himself as I got ready to leave. An overall surprisingly exceptional dealership. I recommend it to anyone looking for a Subaru. (They also sell Nissans a short distance away!). More

by JDK Verified Customer Verified Customer

Report | Print

We went to the dealership to rule out a Subaru. Rich Allen helped make the decision to buy my 1st Subaru easy. Everyone that helped us was friendly and very helpful Allen helped make the decision to buy my 1st Subaru easy. Everyone that helped us was friendly and very helpful More

by Horseman Verified Customer Verified Customer

Report | Print