Greg Hutchins | Page 24

Great customer service. They answered any and all questions I had and made my car buying experience super easy They answered any and all questions I had and made my car buying experience super easy More

by Antonia Rivera Verified Customer Verified Customer

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The worst sales I have ever dealt with. Nobody cares about retaining customers. They just want u out the door with a car. Horrible treatment. Management treats employees badly and they on t Nobody cares about retaining customers. They just want u out the door with a car. Horrible treatment. Management treats employees badly and they on turn take it out on the customer. HOWEVER, the maintenance and tech team are amazing. Actually super amazing, especially Gregory and Jorge. They made up for all the horrible things that sales did. I only say thank you to the hard working team at the maintenance department. Management really does have a problem and from what I've seen, they only see dollar signs not customer satisfaction. More

by Kal Verified Customer Verified Customer

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I did not have great service, no one answers calls or informs you of the service. You have to continuously call to get anything done. informs you of the service. You have to continuously call to get anything done. More

by npeoples15.np Verified Customer Verified Customer

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Bought four new tires at your location. Enjoyed the wait in your comfortable lounge while the new tires were mounted on my Jeep. Enjoyed my visit. Enjoyed the wait in your comfortable lounge while the new tires were mounted on my Jeep. Enjoyed my visit. More

by rmounts Verified Customer Verified Customer

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Malcolm Carter was excellent. Honest with his opinion of what our trade could be and advised with good intent without any BS. Direct and honest approach Honest with his opinion of what our trade could be and advised with good intent without any BS. Direct and honest approach More

by Jean Ivette Verified Customer Verified Customer

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Mark and Greg were incredibly helpful during a difficult time and effects of the hurricane. time and effects of the hurricane. More

by cward50 Verified Customer Verified Customer

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Hope your purchase does not need service. Bad experience for third time. I am regretting this entire deal. My first experience was with Greg. He was good. Great follow up and realistic expec Bad experience for third time. I am regretting this entire deal. My first experience was with Greg. He was good. Great follow up and realistic expectations given the nature of staffing issues. Today I have been on hold to the point of voicemail 3 times. Eli, my current service advisor sent a text this morning on instructions on how to reach him. I responded to the text explaining that my service advisor is Greg and the person I spoke with yesterday informed me that Greg would handle my issue today. Well needless to say, Greg is not in today so I have Eli. This man has given me the run around and is no longer responding to text messages. I finally got thru to him about 10 minutes ago only for him to tell me that he and the tech get off at 5 and "hopefully" my vehicle will be ready by 7pm. Earlier in the a text he told me that we may need a loaner because he has to complete a claim for the parts. Now Eli just told me that he will not be getting me a loaner because "he" is already paying for the rotors job and he won't be paying for a rental. What kind of service is that? Now I am stuck in limbo not knowing what to do. He brushed me off basically telling me when I get there, me and the closer person will have to figure out what to do. This is awful service. Not sure how I will get to work tmrw, not sure if they will provide me with anything for transportation. I have asked to speak with the manager Paul, but of course, that went to voicemail. I am so frustrated with this entire experience. Purchased the vehicle in late April and have been back for service 4 times because they are brushing off the issue instead of fixing it. More

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Drove 45mins to have Greg as my service advisor, Greg is the absolute amazingly best! the absolute amazingly best! More

by shawn.rebeyka99 Verified Customer Verified Customer

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Great service car was clean when I was done would recommend it to other friends and family members thank you recommend it to other friends and family members thank you More

by Autodon11 Verified Customer Verified Customer

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Chris and Gregory have been exceptional in meeting all my vehicle service needs. They make me feel appreciated each and every single time. They have excellent turn around time for all services required. vehicle service needs. They make me feel appreciated each and every single time. They have excellent turn around time for all services required. More

by anaelder Verified Customer Verified Customer

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