Greg Hutchins | Page 7

Even when things didn’t go as expected, Greg and Andy from the service dept really stepped up! In some ways, above and beyond which is rare to find in any business theses days. from the service dept really stepped up! In some ways, above and beyond which is rare to find in any business theses days. More

by newfreid61 Verified Customer Verified Customer

Report | Print

Very Easy experience. No pressure visit. 2nd vehicle from them. Service department is top notch also. Highly recommend No pressure visit. 2nd vehicle from them. Service department is top notch also. Highly recommend More

by August9er Verified Customer Verified Customer

Report | Print

As always very grateful with the service team, very satisfied with the service abd the comunication and understanding. Thanks!!! satisfied with the service abd the comunication and understanding. Thanks!!! More

by semilop Verified Customer Verified Customer

Report | Print

They charge me still have same problem I need refund my money please in my card money please in my card More

by ALBOKORDMASOOD Verified Customer Verified Customer

Report | Print

The service department is poorly managed and their service suffers because of it. My Jeep has been with the service department for over 3 weeks, although the vehicle has less than 2000 miles. Sin service suffers because of it. My Jeep has been with the service department for over 3 weeks, although the vehicle has less than 2000 miles. Since they expected my vehicle would take a while to fix, they were kind enough to get me a rental car but recently On Monday 12/09 I received a text message from Hertz saying the rental car contract was overdue, so I called Central Florida Service Department, to let them know the rental car was overdue. I left a message and they said they would call me back and it never happened, the next morning I called five times until they decided to call me back, and claimed my vehicle was fixed since November 30th and told me they called me (false) they never called me. I drove 1 hour from my home to Central Florida Jeep Dealer. At the dealership, the service manager was not present and Gregg Hutchins, the person left in charge was asked to help me. I asked Gregg if we could talk in his office, which upset him. When I tried to explain to Gregg my rental car and personal car issues Gregg simply walked away and left me in his office, he didn’t even bother to get someone to help me. While I don’t blame Gregg, I do blame his manager for leaving someone incapable of providing a decent service to customers. At this point I still have not gotten any help about my personal vehicle or the rental car. Their sales manager Zake Williams (real manager) helped me and apologized for the inconveniences caused by their subpar service department. After a 2 hours and 30 minute wait, To my surprise, my vehicle was NOT fixed and would need “TWO more weeks to be fixed”. So, I don’t understand why they claimed my vehicle was fixed and why they claimed they called me. I’m very displeased with the service department’s management for their poor communication and inability to leave someone competent in charge. More

by JENERAS32 Verified Customer Verified Customer

Report | Print

After last service when I requested tier rotation my tire pressure system sensor was faulty. Before the service I haven't had any dashboard lights, after service i use this light, but I was told the tire pressure system sensor was faulty. Before the service I haven't had any dashboard lights, after service i use this light, but I was told they couldn't do nothing to damage sensor and if I want to fix it I have to pay $400 More

by radek.sirotek Verified Customer Verified Customer

Report | Print

Andy takes care of me every time, great communication and always fair with repairs / suggestions. always fair with repairs / suggestions. More

by isaactharp5 Verified Customer Verified Customer

Report | Print

No updates or follow up for 6 hours. Second appointment cancelled without notice or contact. Second appointment cancelled without notice or contact. More

by lorenhicks Verified Customer Verified Customer

Report | Print

Adil was the perfect salesperson. He was patient and explained everything. He worked very hard to put me in the Jeep that I wanted. He went to get the Jeep I wanted when this dealersh He was patient and explained everything. He worked very hard to put me in the Jeep that I wanted. He went to get the Jeep I wanted when this dealership didn’t have it. We felt Adil was on our side every step of the way. We would recommend Adil to our friends. The Jeep battery died twice in the first seven days, which was very disappointing. We brought it back to the dealership, and everyone was very attentive and worked quickly to resolve the problem. The windshield got a chip in it as we were driving away from the dealership after they resolved the battery issue. More

by kpace167 Verified Customer Verified Customer

Report | Print

At Central Florida Chrysler Jeep Dodge Ram, I always feel valuable. Their team always on top of my car's needs, with a very professional level of work. I thank you very much to all of them for their services valuable. Their team always on top of my car's needs, with a very professional level of work. I thank you very much to all of them for their services well done. More

by el_cruzado_z Verified Customer Verified Customer

Report | Print