Greg Johnson
Greg Johnson at Heritage Mazda Catonsville
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Greg Johnson

Sales Associate

Heritage Mazda Catonsville

6616 Baltimore National Pike
Baltimore, MD 21228

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4.7
14 Reviews
4.7

14 Reviews

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14 Reviews of Greg Johnson

July 26, 2022

Dealership Rating
Employee Rating

Tarek is extremely friendly, charming, and honest. Steve was condescending. Started with "Now this isn't me being condescending..." Then went on to talk down to me. He said, "I mean if you don't ca More

by Al
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Jul 27, 2022

Heritage Mazda Catonsville responded

Hi Al. Thank you for taking the time to review Heritage Mazda Catonsville. The input and feedback from all our customers is important to us, as we strive to meet then exceed your expectations. We are very disappointed to hear about your less than positive experience, and understand your frustration with our dealership. We work hard to ensure all customers feel welcomed and important; we are sorry if you were not treated that way. Our General Manager, Steve Knolle, has attempted to contact you to personally apologize for the situation and address your concerns, but has been unsuccessful in reaching you. At your earliest convenience, please contact Steve directly at sknolle@mileone.com or 443.865.2765 to allow us the opportunity to rectify our missteps and help you find the perfect vehicle. Again, thank you for your feedback and we truly hope to hear from you soon.

Jul 28, 2022

Al responded

Thank you for this response. Steve Knolle did eventually reach me. He owned up to being condescending, and apologized profusely. I accepted, and there are no hard feelings.

July 03, 2022

Dealership Rating
Employee Rating

The dealership is customer focused and friendly. They are also service oriented. I was impressed with the approach and attention given to me while checking out for a car with the dealership. I will More

by Seyionitilo
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Jul 04, 2022

Heritage Mazda Catonsville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 18, 2022

Dealership Rating
Employee Rating

JORDAN noble is amazing ! ! best experience everrrr I will come back here to Mile one catonsville More

by christinaqueen13
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Noble, George Thompson

January 23, 2022

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Employee Rating

Bought My Honda Accord from them and they were fantastic. Even better was the sales representative Greg Johnson who was so kind and professional! More

by tigiray2009
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Habayatou Diallo

Jan 25, 2022

Heritage Mazda Catonsville responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Mazda Catonsville so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

December 02, 2021

Dealership Rating
Employee Rating

Greg was wonderful. He explained all of the features of the CX-5 and answered all of my questions and encouraged me to ask more. The showroom was bright and modern. I never felt rushed to make a decision. More

by pabar3
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Tarek Hakki

Dec 03, 2021

Heritage Mazda Catonsville responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 10, 2021

Dealership Rating
Employee Rating

Pretty easy transaction. They had the vehicle I wanted on the lot. Took my trade and I drove off in my new car! Pleased. More

by Mazda CX-5 tw
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Garner , Michael McGuire

Nov 12, 2021

Heritage Mazda Catonsville responded

Hi, thank you for your high star rating. We're happy to see that your experience with us was excellent! We hope to be of service to you again! Take care!

October 26, 2021

Dealership Rating
Employee Rating

I worked with Greg and he was fantastic, friendly, thoughtful, honest, and understanding. He took me on 3 rides and worked to get me in a car that had just come in and wasn’t even on the website yet! More

by Acxcevasco
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Tarek Hakki , George was the reason I even came in the place!

Oct 27, 2021

Heritage Mazda Catonsville responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Mazda Catonsville so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

October 25, 2021

Dealership Rating
Employee Rating

Jordan Noble was very helpful & informative throughout the whole process. I had not bought a car in a very long time & dreaded the car buying process. He made me feel at ease and in the end, I was able to More

by S. Maybin
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Garner, Tarek Hakki, Jordan Noble , Tim Cypress, Carlos Garcia, Michael McGuire

Oct 26, 2021

Heritage Mazda Catonsville responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Catonsville. We hope you continue to choose us for all your automotive needs! Take care!

October 23, 2021

Dealership Rating
Employee Rating

Amazing! We came in looking for a used car because we thought that was the only thing we can get approved but the salesman and the managers did a phenomenal job assisting us and gave us a better offer of More

by nicole
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Garner , Tim Cypress

Oct 25, 2021

Heritage Mazda Catonsville responded

Hi Nicole. Congratulations on your new vehicle! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Until the next time we meet, take care!

September 08, 2021

Dealership Rating
Employee Rating

Herb is by far the easiest, most patient and down to earth car dealer I've ever worked with. He made everything so unbelievably easy and smooth, he completely changed the way I look at buying new cars i More

by Gino Iannucci
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Herbert Thomas, Joe Garner , Tim Cypress, Jordan Mckenzie, Bradlee Pratt

Sep 09, 2021

Heritage Mazda Catonsville responded

Hi Gino, thank you for your positive review. We're glad to hear that you found our staff here at Heritage Mazda Catonsville so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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