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Greg Melino
Greg Melino
Fixed Operations Director
Vision Hyundai Henrietta Rochester
2525 West Henrietta Rd
Rochester, NY 14623
78 Reviews
Languages Spoken
English
78 Reviews
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78 Reviews of Greg Melino
July 25, 2025
Dealer has little to no communication skills. Dropped car off had to chase down service rep . Car was promised possibly Saturday. Again no one called had to chase down the dealer. Could have ment Dropped car off had to chase down service rep . Car was promised possibly Saturday. Again no one called had to chase down the dealer. Could have mentioned the car needed breaks from the beginning but no waited till the last minute to ask. The likelihood of me coming back for service or even buying a new car is not going to happen. More
by Rufflemj
Verified CustomerOther Employees Tagged: Joe Foster, Matt Chevier, Alexandra S., Matthew Melino, Yadiel Martinez
June 30, 2025
They are honest, extremely helpful, thorough, easy to make appointments, keep you informed, and are respectful make appointments, keep you informed, and are respectful More
by jlpkelley
Other Employees Tagged: Matt Chevier, Matthew Melino, Yadiel Martinez
June 21, 2025
I had an amazing experience with the service team. They did all they could to ensure my car was fixed They did all they could to ensure my car was fixed More
by SMAJOR127
Other Employees Tagged: Joe Foster, Mike J., Matt Chevier, Alexandra S., Quoc H., Matthew Melino, Yadiel Martinez , Brandon
June 20, 2025
Did not have the best of luck getting in touch with the dealership when an issue came up with my car. It took a week to talk to someone and in the end, my car ended up not getting fixed properly. dealership when an issue came up with my car. It took a week to talk to someone and in the end, my car ended up not getting fixed properly. More
by 2323
Other Employees Tagged: Matt Chevier
June 16, 2025
Been my home place away from home since 2003! ! And loved much !! 98%of the years !! ! And loved much !! 98%of the years !! More
by aquamariej1
Other Employees Tagged: Matthew Melino
June 06, 2025
Very hard to get a hold of when checking on the status of my car. When I leave a message it takes day before anyone calls back. Had to get a hold of upper management to get anywhere. Not happy with Vision H my car. When I leave a message it takes day before anyone calls back. Had to get a hold of upper management to get anywhere. Not happy with Vision Hyundai at all. Sales or services. More
by kkenh300
Other Employees Tagged: Joe Foster, Matt Chevier, Matthew Melino
May 30, 2025
Overall, everything was great. Only issue I had is they must have turned my headlights on for some reason and then turned them off however, I keep it set to auto so when I went out Only issue I had is they must have turned my headlights on for some reason and then turned them off however, I keep it set to auto so when I went out that night I almost had a quick accident because I didn't realize right away they were not on. My suggestion is to set the headlights back to whatever setting they were in when they did there work More
by CLIEBER1208
Other Employees Tagged: Joe Foster, Mike J., Angela R., Matt Chevier, Alexandra S., Quoc H., Matthew Melino, Yadiel Martinez
May 29, 2025
This dealership is friendly. No pushing, just finding what you want. They took the time to make sure I was comfortable with the technology and there is a lot. No pushing, just finding what you want. They took the time to make sure I was comfortable with the technology and there is a lot. More
by HOWE
Other Employees Tagged: Matthew Melino , Victoria, sales
May 21, 2025
My car didn’t show any of the problems I took it in for, but the customer service was wonderful. I did not feel like my problems were being brushed to the side. There were many suggestions to further test t but the customer service was wonderful. I did not feel like my problems were being brushed to the side. There were many suggestions to further test the problems on my end as well. More
by audreykd2
Other Employees Tagged: Michelle
May 20, 2025
First, my service advisor Matt Melino was great about keeping in communication with me during the 2+ weeks my car was there while they tried to find what was causing the problem. And I sure appreciated keeping in communication with me during the 2+ weeks my car was there while they tried to find what was causing the problem. And I sure appreciated the loaner vehicle during that time! I wish the service techs had done a better job of cleaning up after themselves. However, once that oversight was brought up the Vision president called me himself! They picked the car back up and did a beautiful detailing job and it looks like a brand new car. It seems that Vision really cares about their customers' happiness. More
by Vika
Other Employees Tagged: Matthew Melino
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