Greg Ritter
Greg Ritter at Kia of Wilmington

Greg Ritter

Service & Parts Director

Kia of Wilmington

1603 Pennsylvania Avenue
Wilmington, DE 19806

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2 Reviews of Greg Ritter

April 22, 2018

Dealership Rating
Employee Rating

My first new car where I didn’t need a Cosigner Mark helped me from start to finish, he was Excellent at explaining the process to me and very, very professional at his job.... I had a great experie More

by SynJon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: LEE ASHER, Bob Dominick, Al Waychunas, Drew Baker, David Stanton , Jennifer Beamish, Kimberly Ellsworth, Larry Price, Anthony Sessoms

Sep 18, 2020

Kia of Wilmington responded

Thank you for the five-star review!

November 28, 2015

Dealership Rating

Extremely Bad Service Visit Vehicle went in for power steering leak and seat issue to get checked and estimates. Dealership decided without notifying us to go ahead and start wo More

by MM911
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Larry Price, Matthew Kersey

Dec 10, 2015

Kia of Wilmington responded

Executive Management personally handled this client. We apologized at the point of recognizing the miscommunication, and apologize once again for this client's poor experience. There is nothing to gain from not fixing vehicles properly. That accusation is uncalled for. Unfortunately, the cost of repairing vehicles can be high at times, and we can empathize with the frustrations that come along with that. We will do our best to learn from this, and hopefully provide better communication to our clients in the future.

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