Greg Russell
Greg Russell at Colonial Ford of Plymouth

Greg Russell | Page 3

Business Manager

Colonial Ford of Plymouth

11 Pilgrim Hill Rd
Plymouth, MA 02360

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4.8
396 Reviews

Dealership Experience

8 yrs, 11 mos

Employee Video

4.8

396 Reviews

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396 Reviews of Greg Russell

April 25, 2025

Dealership Rating
Employee Rating

Your dealership is clean, organized and enjoyed the atmosphere with a collegiate collaboration. The knowledge and enthusiasm made the experience relaxing. More

by Mike and Natalie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dell Roderick, Jose Oliveira

Apr 07, 2026

Mike and Natalie responded

Your dealership is clean, organized and enjoyed the atmosphere with a collegiate collaboration. The knowledge and enthusiasm made the experience relaxing.

Apr 07, 2026

Mike and Natalie responded

Your dealership is clean, organized and enjoyed the atmosphere with a collegiate collaboration. The knowledge and enthusiasm made the experience relaxing.

April 20, 2025

Dealership Rating
Employee Rating

My company uses Colonial Ford for our company vehicle purchases. The sales department has always been accommodating and great to deal with. More

by georgeegan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

April 18, 2025

Dealership Rating
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I really like the service at colonel done in a timely manner. Ron the GM is a very personal and nice person. More

by bz11954
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ron Almeida , Danielle Barnett

April 12, 2025

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Employee Rating

I count on Michael Smith to find vehicles for me Hasn’t let me down More

by info@resortman.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Smith

April 07, 2025

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Employee Rating

Colonial Ford and especially Shayne made buying my new truck an easy process. Unfortunately we both had to deal with Ford Manufacturing delays. It took Ford Manufacturing 8 months to get me my truck. I d More

by john.burris19
Recommend Dealer
Yes

Other Employees Tagged: Shayne Dextradeur

March 29, 2025

Dealership Rating
Employee Rating

Very inventive employees, Vito is very personal and attentive, I would recommend to anyone to buy at Colonial. More

by EASTBAYFUNDING
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rick Jamieson, Vito Umbro

March 29, 2025

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It was a horrible experience from the start till the finish including picking up the vehicle. They added a maintenance plan on the paper work and never even asked me if I wanted it. I did not see it ti More

by pjhofhe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Almeida

Apr 01, 2025

Colonial Ford of Plymouth responded

PJ - I really hope we can connect and turn this into something more positive ,using social media as a lever to have Colonial Ford pay for damage that was caused two weeks after picking up and using your Commercial Transit is not the way to build a relationship . Call me at your convenience Best , Ron Almeida General Manager 774-773-3536

Mar 30, 2025

pjhofhe responded

3/30/2025 This is a follow up to my already posted review. It is not getting better I would now like to give them zero stars. I asked them to do the right thing were my vehicle received body damage when it was in their possession. And no one knows what happened? They know what happened but decided to lie and be deceitful instead of being honest. They said they would not help me out we’re I gave them a bad review after weeks of trying to resolve it. And that it was not nice of me for doing that? So let me get this straight it was ok to deceive me on the paper work? By selling me a maintenance policy I did not ask for and did not see till later and was not discussed. Then the vehicle from the time I test drove it to the time I picked it up had body damage. And again no one did the right thing and just let me know and we could have resolved it. And I am not nice and should have been patient? Not sure what to do at this point but I just wanted people to be aware and maybe bring a lawyer with you to buy a car there and take before and after pictures anytime you drop your vehicle off there. I did not know I had to do those things so I guess I am a fool. This is 100 percent accurate what happened to me for anyone who is reading this and would say no way this happened. So please be carefully when shopping here. I will keep everyone posted to see if there was a resolution we I did contact the general manager and he did not call me back. Just Joe Almeida and said I was not nice for telling the truth. Sorry Joe I have ethics and a moral compass and to maybe help someone else from getting screwed. If your company would like to sit down and meet please let me know I would still like to resolve this. Thank you for the life lesson on how not to trust people.

Apr 12, 2025

pjhofhe responded

5/12/2025 I did call Ron Almedia on 4/01/2025 like he asked in the response, and he did call me back after a few days. Asking what happened and I told him the story and he said he would get back to me that afternoon with a resolution. I did not hear from him, so I called again with no response. I am still waiting for a resolution Ron if you could call like you said you would. I would like to set up a meeting in person to resolve this situation so please call me back.

March 26, 2025

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Employee Rating

I did not feel listened to. I felt like a number and a commission. I bought a Jeep and specifically mentioned needing the running boards on. At pick up the running boards were n More

by giggles493
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
May 06, 2025

Colonial Ford of Plymouth responded

Jennifer - I am glad we were able to resolve all concerns to your satisfaction Sincerely Ron Almeida General Manager

March 26, 2025

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Employee Rating

Great service! No hassle! Friendly and professional! Fast turn around! Would recommend to others! Thank you!!! More

by katelynneobrien
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Smith

March 24, 2025

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Employee Rating

Service was good, all issues taken care of. My only complaint was that the mark on the body work was described as tar and the attempt by service (detailing department) to remove it resulted in More

by Dave0406
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rick Jamieson, Tom Hardy

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