Gregg Smith | Page 15

I traded in my car and purchased a 2020 Honda Insight from Heritage Honda of Westminster in June. Prior to and at purchase I had a good experience. I thought everything was good (its been 4 months), unti from Heritage Honda of Westminster in June. Prior to and at purchase I had a good experience. I thought everything was good (its been 4 months), until recently when I received a notice from a tow yard in Baltimore. They picked up my old car abandoned in Baltimore City and have it impounded. The dealership sold my old car without transferring the title (title jumping). I have called the dealership several times and have not received a call back. I sent 2 emails to just about everyone I dealt with during my June transactions and have received no response. I contacted the tow yard and provided them a copy of the signed title to show I no longer own it, but I am still receiving notices from the tow yard. The last notice indicates I have 10 days to pay the tow fee and the daily storage fees and get the car or they will turn this into collection and it will impact my credit. I traded the car into the dealership instead of private sale to avoid the hassle and potential liability of just this scenario (you hear horror stories). I never thought a licensed dealership would put their customers through this and the financial hardship. I now need to contact an attorney to protect my credit. More

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My family has bought many many vehicles from heritage! I will not shop anywhere else! They have been awesome to me every time! I highly recommend this dealership to everyone I know! will not shop anywhere else! They have been awesome to me every time! I highly recommend this dealership to everyone I know! More

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I didn't know these wonderful gentlemen before we met but they were polite, experienced and very knowledgeable. I have been to other dealership but you guys are the G.O.A.T! Especially Ernie and Gregg. Thank they were polite, experienced and very knowledgeable. I have been to other dealership but you guys are the G.O.A.T! Especially Ernie and Gregg. Thanks very much for helping me get a nice surprise 2016 Honda Touring for my wife! More

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I will recommend this place to everyone. Everyone was so nice and easy to work with. Very honest and not pushy at all. They worked hard to get me exactly what i wanted and made a process that is usually pai nice and easy to work with. Very honest and not pushy at all. They worked hard to get me exactly what i wanted and made a process that is usually painful NOT painful at all. 10/10 recommend More

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I highly recommend Heritage Honda of Westminster. This is my third vehicle that I have purchased from this dealership. Mr. Robert Lee, Jared Wright and Gregg Smith with two G's gave me outstanding service an my third vehicle that I have purchased from this dealership. Mr. Robert Lee, Jared Wright and Gregg Smith with two G's gave me outstanding service and made me feel like royalty. I will refer this dealership to all my friends and family. I thank you for always going above and beyond to satisfy your customers. Awesome Experience. More

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Salesman, Elijah, was cool, not pushy or phony. All over just a great experience! No real hassle or oversell for extras. Finance guy made us feel relaxed and paperwork went smoothly. just a great experience! No real hassle or oversell for extras. Finance guy made us feel relaxed and paperwork went smoothly. More

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Mark Fishman and Gregg Smith were the absolute best sales team i have never worked with. They were so helpful and made it possible to get my dream truck! HIGHLY RECOMMEND!!!! team i have never worked with. They were so helpful and made it possible to get my dream truck! HIGHLY RECOMMEND!!!! More

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Such a helpful place. They find me a good accord with a resonable price! I really liked they friendliness. I met with Mr. Burnie kosmakos. resonable price! I really liked they friendliness. I met with Mr. Burnie kosmakos. More

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Just when you thought there were no more honest car dealers left - you find Mark Fishman, Honest Abe reincarnate! He is a rare breed who confesses his mistakes and owns them. Fixes them if it is in his dealers left - you find Mark Fishman, Honest Abe reincarnate! He is a rare breed who confesses his mistakes and owns them. Fixes them if it is in his power to do so. His boss Robert Lee is also a straight shooter. He is fair and also respectful to the customer. Can’t ask for more from a GM. More

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Great Service! David was extremely patient with us and very helpful. He gave us the info required to make the best decision we could with so many great options. David was extremely patient with us and very helpful. He gave us the info required to make the best decision we could with so many great options. More

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